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The Trafalgar Hotel

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#349 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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The Trafalgar Hotel
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2,565 Reviews from our TripAdvisor Community

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There are newer reviews for The Trafalgar Hotel
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Showing 2,309: English reviews
Tel Aviv, Israel
Reviewed 26 October 2013

The Trafalgar is an amazing hotel and we will be so happy to visit there again. It has the best location and offer a very profitable visit and staying. First to mention - the great team in the hotel ! so kind and professional. the concierge team was so helpfull and kind. the breakfast experience was delighted and recommended as...

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Helpful?
Thank ShellyDana
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, Greetings to Israel! I am delighted to have read your lovely review regarding your recent stay with us! Thank you for rating The Trafalgar five stars! I am so glad we met your high expectations and you took the time to comment on our great location, comfortable guestrooms and helpful staff, highlighting the Concierge! I will definitely pass...

London, United Kingdom
Reviewed 26 October 2013

I stayed at this hotel for three nights on business. My company paid over £800 for the privilege and the hotel wanted to charge for internet in the room. The room I was in was oddly shaped (227) the bed was not at all comfortable - I slept terribly all nights. On the plus side for the rooms and for...

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Helpful?
Thank Sharon J
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your review on Tripadvisor. I would like to take this opportunity to inform you that, at The Trafalgar, our Sales Department is responsible for arranging agreements regarding Corporate Rates for companies that wish to stay with us a certain number of times on a yearly basis. I believe your company...

Italy Milan
Reviewed 25 October 2013 via mobile

The location right in Trafalgar Square is the best plus of the hotel. It's a clean, modern hotel. Rooms are ok, clean, recently refurbished but not really accurate. Doors and floors needed some work done. The fifth floor is silent and corridors just painted. Check in was quick. The reception is nice and trendy but small and a bit noisy....

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Helpful?
Thank Dede P
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, Greetings to Italy! Thank you for your comments regarding your recent stay with us. I am delighted you enjoyed our great location and felt our guestrooms were comfortable. As you are aware, we are currenly refurbishing the hallways in order to make them brighter and will be finilising soon. After this is complete, we will be moving on...

Rutland
Reviewed 25 October 2013

Stayed here a couple of years ago, also in October, with my family and thought it one of the best hotels in London. Sadly this time was far below expectation. Was attending an event at the Park Plaza but chose to stay at the Trafalgar based on my Hilton loyalty status of Diamond (I also have Club Carlson). I had...

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Helpful?
Thank Sean09
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, Thank you for raising your concerns regarding your recent stay with us. I would like to sincerely apologise for the misunderstanding regarding the upgrade. As a valuable Diamond member, one of the benefits is receiving a complimentary upgrade although this is subject to availability upon arrival. I understand your frustration, as you were wrongly informed that we did...

Sussex
Reviewed 25 October 2013

I didnt stay at the hotel but had a drink in the Vista Bar. WOW, excellent views over London, we went on a miserable day but that didnt stop us enjoying the amazing views. Very peaceful and great atmosphere. They have umbrellas in case it is raining, patio heaters and background music. Staff werent too friendly, we had to ask...

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Helpful?
Thank Joeybellyanna
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, I am delighted you scored The Trafalgar with four great stars and shared your experience on Tripadvisor! Our Rooftop Vista Bar is one of our best assets and am thrilled you had the opportunity to enjoy its amazing views! However, I am concerned regarding the comments you left of the staff. I do apologise you felt the service...

Dubai, United Arab Emirates
Reviewed 24 October 2013

What an amazing location, first impressions was nice modern hotel. Staff a bit slow at check in...we stayed in the larger double room and it was not quite trendy minimal more bare! The bathroom has been refurbished but the doors not, the hallways are really dark like some dodgy night club. The lift is in fact a mini nightclub...all day,...

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Helpful?
Thank Cal560
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, Greetings to Dubai! Thank you for your comments regarding your stay with us in August. I would like to take this opportunity to inform you that at The Trafalgar we are very aware of the conditions of the Hotel and what needs to be improved. Therefore, we have already taken action to refurbish the hallways, painting them a...

London, United Kingdom
Reviewed 24 October 2013

honestly i think the worst of hilton net hotels i ve been in. Old furniture of guest rooms, heating not in good condition - probably not working.. Bathroom a bit old and not shiny, dirty mirron by check-in room. Noisy wooden furniture in guest rooms. But excelent care about guests from stuff.

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Helpful?
Thank Adrian M
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, Thanks you for taking the time to share your concernes on Tripadvisor regarding your recent stay at The Trafalgar. I would like to take this opportunity to apologise for not meeting your high expectations on this occasion. I have already passed your feedback to the Maintenance Department which will thoroughly inspect the entire room in order to avoid...

Fort Bragg, California
Reviewed 23 October 2013

Location, location, location. The glitches in service might be overlooked but needs to be noted. I have stayed in this hotel 3 times in the past year so I obviously overlook it's flaws. First, some of the rooms are oddly shaped, this is because the building was not originally built as a hotel. Little things such as not remembering the...

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Helpful?
Thank RosalieG3
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, Greetings to sunny California! Thank you for the great scoring and you comments regarding one of our best assets: our excellent location! However, I would like to apologise for not receiving the complimentary amenities in your room during your stay. As a valuable Gold member, we aim to make every stay as comfortable and memorable as possible. I...

London, United Kingdom
Reviewed 22 October 2013

Bottom line: Loved the reception staff and the breakfast room staff. And my room was super. But rethink the hangar area that passes for a bar, including the barman who made my martini and the sluggish or understaffed servers. Details: My parents are now at the enviable phase of their lives when both are retired, both are in robust health,...

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Helpful?
1Thank VladBJr
Christina H, Guest Relations Manager at The Trafalgar Hotel, responded to this review

Dear Guest, Thank you for rating The Trafalgar with four stars regarding your recent stay with us! I am delighted to have read that we met your high expectations during your 3 night stay with us and also, that your parents are enjoying the Hotel as well. On behalf of the team, I would like to especially thank you for...

London, United Kingdom
Reviewed 21 October 2013

We had our wedding at the Trafalgar Hotel in September 2013. The location is amazing (for a London wedding) and the views from the Vista rooftop bar are incredible. However that is where the positives stop. We have been overcharged for rooms, I (the bride) was not collected by the events manager for my wedding ceremony when I was told...

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Helpful?
7Thank Zara343

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Staying in St. James's

Neighbourhood Profile
St. James's
Perennially fashionable since the days of Henry VIII, the aristocratic “Clubland” of St James's is a premier destination for high end craft and bespoke design. Here you’ll lose count of the Royal Warrants (which indicate that the Royal Family patronizes the establishment) seen in shop front windows, even during a short stroll to bordering Green Park or St James’s Park. With the brightly lit and constantly buzzing junction of Piccadilly Circus at its northeast corner and none of Central London too far away, this is an surprisingly central and accessible part of town, especially given its prosperous demeanor.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Vista at The Trafalgar
Vista at The Trafalgar
Cuisines: Bar, European, Pub
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Trafalgar is located on the world-famous Trafalgar Square, many of London's star attractions within walking distance, such as the London Eye, Big Ben and Theatreland. Modern and boutique, the hotel facilities include Vista Rooftop Bar, Rockwell Bar & Restaurant renowned for serving innovative cocktails with international cuisine. Vista Bar offers breathtaking views of the ever changing London skyline. There are 129 rooms, many with superb views of the square, all featuring DVD players, high-speed internet and aromatherapy toiletries. Guests also enjoy complimentary access to Vista rooftop bar (weather permitting). ... more   less 

Additional Information about The Trafalgar Hotel

Address: 2 Spring Gardens | Trafalgar Square, London SW1A 2TS, England
Region: United Kingdom > England > London > St. James's
Price Range: ₹ 16,957 - ₹ 37,908 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Trafalgar Hotel 4*
Number of rooms: 129
Reservation Options:
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Also Known As:
Trafalgar Hotel London
Hilton International London
The Trafalgar
Hotel Style:
#181 Family Hotel in London
#236 Business Hotel in London
#249 Luxury Hotel in London
#271 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Trafalgar Hotel staff and other travellers.
22 questions
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Questions? Get answers from The Trafalgar Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Trafalgar Square-side has traffic noise. For quiet, get the other side of the hotel.”
 of 5 bubbles AmzVancouver, 17 Mar 2017 | Read review
“504 had a side view of Trafalgar Square and the London eye.”
 of 5 bubbles GeordAnt, 13 Mar 2017 | Read review
“The best views are of Trafalgar square, and no worries about noise, so enjoy!”
 of 5 bubbles WorldTravelrs2017, 3 Mar 2017 | Read review
“try and get rooms at front, rear are too dim and overlooked”
 of 5 bubbles 108anthonym, 2 Mar 2017 | Read review
“There are no good rooms here. No good service. Don't bother.”
 of 5 bubbles JoseGaglioni, 24 Feb 2017 | Read review
5 of 5