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Aloft London Excel

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#257 of 1,089 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Aloft London Excel
Aloft London Excel
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1,759 Reviews from our TripAdvisor Community

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Showing 1,544: English reviews
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Woodley, United Kingdom
Reviewed 2 days ago NEWvia mobile

This property is in a great location for east London, Canary Wharf and particularly the ExCel Exhibition Centre. It's in easy walking distance of the Prince Regent DLR. The rooms are a good size with good amentities. The internet service is free and reasonably fast. There's a nice bar area with indoor and outdoor seating. The property has leisure/gym facilities...

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Helpful?
Thank Stuart M
Dubai, United Arab Emirates
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Stayed for one night with family, booked two rooms. Located two mins walk from Prince Regent DLR station it's very easy to reach. Check in was quick, efficient and the staff both polite and very helpful. The rooms, adjoining, were more than adequate with all the facilities you'd need for a business or personal stay. For London the room sizes...

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1Thank Exiles
About Hotel's Favourite Review
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There It sounds like it was a perfect stay for you and the family. We all know that traveling with the family can be stresful so it is fantastic to hear we were able to help make that a great trip. Hope to see you again soon! Have an easy breezy day Candice

Wiltshire
Reviewed 2 days ago NEW

Stayed here recently for one night. Great place and location ideal for the O2. The staff were most welcoming and the room spacious and spotless clean. Very good breakfast but the food could have been hotter. Would we stay here again - most definitely. Well done.

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Thank Tufty59
Reviewed 3 days ago NEWvia mobile

This hotel is very nice and modern. I appreciated the size of the room as soon as I checked in. (I'm from Canada and used to more space then typically offered in Europe). As a gold spg member, I was hoping for an upgrade but was told at the front desk that they don't do it here which was disappointing...

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Thank Belinda C
Southampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Could not fault this hotel, ( apart from £17.50 for a breakfast) clean friendly and convenient for where we needed to be. Would definitely recommend it. Perfect for the excel. 15 minute stroll to the Emirates cable car to get to the O2.

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Thank Yaz R
Andover, United Kingdom
Reviewed 4 days ago NEW

We stayed 2 nights at this hotel as part of our 5th anniversary and have nothing but good things to say. If you are arriving from central london it takes 20-30 mins to reach on the tube. When you leave the tube station at Prince Regent just turn right at the top of the stairs and you can enter the...

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Helpful?
Thank Floridaboy1985
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There! Wow! Sounds like you had an absolutely amazing stay. It is fantastic to read such a great review. We really love to read our reviews and to hear such recommendations makes me so proud of our hotel and team. Thanks! Hope to be able to welcome you back soon. Have an easy breezy day! Candice

Birmingham, England, United Kingdom
Reviewed 5 days ago NEW

Stayed for a couple of days just after easter 2017. The hotel is easy to get to from the DLR prince regent stop. The building looks really cool. The staff on the welcome desk were friendly and efficient and the room itself was lovely. Double bed, bathroom and kitchen behind. Good views out looking north. For us staying two days...

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Thank Amelia H
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Amelia Thanks for staying with us for your trip to London! We love that you had such a good time with us and I'm always so proud to hear such great comments about our team! We think they are pretty amazing! Hope to see you again. Have an easy breezy day Candice

Bingley
Reviewed 6 days ago NEW

We stayed at the hotel for three days over the Easter weekend and found the hotel to be amazing. Check in was good and everything explained very well. Our room was fabulous, the room was of a good size, clean and well decorated. The bathroom was first class, the shower was good as were the toiletries supplied. Overall first impressions...

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Thank HappycoupleBingley
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Wow! What a great review. To be one of your best stay's in London is such a fantastic compliment. We love to hear that our guests have such a great time with us. Sorry to hear about the small challenges though - we shouldn't have any unfriendly members of staff so though it was taken care of, we are really...

Reviewed 1 week ago via mobile

Great hotel for one night stay etc. Breakfast was nice, alot to choose from and can eat plenty. Very clean downstairs. Room was very average hardly any channels on tv etc. Our toilet was disgusting, my husband cleaned it. Also think bar staff need to cheer up. Reception staff lovely. However I would recommend staying but only 4 short period....

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Thank lookatm
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There! I am really sorry to hear about your cleanliness issue in the room and the challenges with the Bar staff. It does sounds like we were able to meet your expectations in other areas but let you down in a few. Should you wish to discuss further, please feel free to contact me at Candice.pere@alofthotels.com. Warm Regards Candice

Dublin, Ireland
Reviewed 1 week ago

I visited this hotel with family, I had booked on comparison website and was unsure about the location. The location is no issue about 30 mins from london bank station with direct DLR line or 7 minutes to jubilee line at canning town. Very modern hotel with huge twin room and huge bathroom with all mod con facilities - desk,...

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Helpful?
Thank Holly M
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Holly! We love to be called "Excellent"! Thank you for such a fantastic review. It is great to hear you had such a good time with us and we hope that we will have a chance to see you again soon. Have an easy breezy day! Candice

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 6,852 - ₹ 25,404 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#193 Luxury Hotel in London
#217 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
36 questions
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London, England, United Kingdom
over a year ago
glasgow,united kingdom
8 months ago
Saint Thomas, Canada

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Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were of high standard”
hmaguire5, 19 Apr 2017 | Read review
“Request one with a river view, but the other views are fine, too.”
  • View from 4th floor, opposite side to the river view rooms
Stewsview, 17 Apr 2017 | Read review
“River view”
  • View from the room
, 15 Apr 2017 | Read review
“they vare all good but a view of the dock was nice”
peteraO7606BJ, 11 Apr 2017 | Read review
“i always ask for top floor overlooking the water”
floridanewby, 1 Apr 2017 | Read review
5 of 5