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Aloft London Excel

CancelonUS$ 93*
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#262 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 108*
US$ 93*
Great Deal
US$ 104*
US$ 106*
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Aloft London Excel
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1,782 Reviews from our TripAdvisor Community

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Showing 1,563: English reviews
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Scotland
Reviewed yesterday NEW

This still a great quiet hotel, but I'm scottish can't sleep in a room that's 23 degrees. During the night, with the air conditioning on full, i just managed to get the room temp down to 22.1 degree. And BTW I'd had reception send round someone to look at the system and they said it was working just fine. Pah!

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Helpful?
Thank bobstarama
Bingley
HOTEL’S FAVOURITE REVIEW
Reviewed 21 April 2017

We stayed at the hotel for three days over the Easter weekend and found the hotel to be amazing. Check in was good and everything explained very well. Our room was fabulous, the room was of a good size, clean and well decorated. The bathroom was first class, the shower was good as were the toiletries supplied. Overall first impressions...

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Helpful?
Thank HappycoupleBingley
About Hotel's Favourite Review
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Wow! What a great review. To be one of your best stay's in London is such a fantastic compliment. We love to hear that our guests have such a great time with us. Sorry to hear about the small challenges though - we shouldn't have any unfriendly members of staff so though it was taken care of, we are really...

Toronto, Canada
Reviewed 4 days ago NEW

This was the first time I have stayed at Aloft and was really pleased! My experience started at check-in with a quick and friendly greeting have received. Aloft is a new hotel that is trendy/chic, as I understand it to be a semi-scaled down, lower price point W-hotel. I had meetings in the City the following day and it is...

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Helpful?
Thank JD77TO
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi there! A quick and friendly check in is exactly the words I like to hear! Its is great to hear that your stay was effecient yet warm and friendly. It does soudn lie you enjoyed the concept of the Aloft hotel an das you say, with the DLR right outside it is a quick trip into town. We hope...

england
Reviewed 5 days ago NEW

Stayed here with for the weekend while coming to a family wedding in Eastham. Good location conveniently located and reasonable price The staff are enthusiastic. They didn't provide my little daughter the kids pack they advertise which was disappointing as we even pointed it out but to be fair they apologised profusely on checkout (we didn't bring it up) and...

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Helpful?
Thank wigwam
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There! Thanks so much for staying with us and it is great to hear you enjoyed your stay. I am very sorry that your daughter didn't recieve the full camp aloft experience and I will be sure to review this process with the team. Great to hear that we were able to treat her on departure though. We hope...

Reviewed 6 days ago NEWvia mobile

Arrived home from our lovely weekend in london, this hotel made the weekend. One of the best hotels ive stayed in, beautiful rooms, comfy beds and friendly, helpful staff. Nothing was too much for the staff, always there to answer our questions, help us and even say good morning with a smile. I will be coming back here again and...

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Helpful?
Thank Abigail M
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Abigail! Wow - your comment has just made our day! I have just shared it with our full team and they are so proud of the impact that they have on stays such as yours. We are absolutely delighted that you had such a fantastic visit and we hope to welcome you back again soon. Have an easy breezy...

Reviewed 1 week ago via mobile

Great location if you are attending the Excel. Rooms of a good standard. However the hotel had hired out its bar and most the restaurant leaving residents having to search for alternatives further afield. I was there on business, not sightseeing - so it was an inconvenience. This was not highlighted at time of booking so would suggest checking if...

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Helpful?
Thank ps7177
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There! We are really sorry for the impact that our busy night had on your stay with us. It isn't very often that we do have that sort of business in our F&B outlets. We did have the Docksider bar and most of the restaurant open however I do appreciate that it was very busy due to the conference...

Pontardawe, United Kingdom
Reviewed 1 week ago

We stayed at the Aloft in December as we went to see a show at the Exel arena which is literally next door. The place was spotlessly clean, great rooms, friendly staff and great food. Only 5 mins taxi from London City Airport and if you get time go for a stroll down the docks which has all been redeveloped...

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Helpful?
Thank Mark J
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Mark! Thank you so much for your stay with us, and for taking your time to share such positive comments! It does sound like we met your expectations and that we were exactly the hotel that you needed for your time at the Excel. Hope to see you again the next time you are in area. Have an easy...

Stockholm, Sweden
Reviewed 1 week ago

Located outside the doors of the ExCel in Docklands this hotel offered a really comfortable bed, well functioning aircondition and IT-supportive conditions beyond the usual. The breakfast was tasty and the small shop in the lobby handy. It´s also near the DLR. On the downside was the high price and the surroundings. I should not choose this hotel if I...

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Helpful?
Thank Michael B
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Michael Thanks for staying with us for your time at the Excel! We are happy to hear that you enjoyed the hotel. Hopefully we will see you again the next time life brings you back to the area. Have an easy breezy day Candice

Philadelphia, Pennsylvania
Reviewed 1 week ago

WE stayed at the Aloft London Excel for a week in April. It was the best ever. We were 189 steps from the DLR (Docklands Light Rail) station. From there, London is your oyster. We were at Canary Wharf in minutes, Westminster Abbey in 25min, and Victoria Station or any other train station to anywhere in the UK in 20...

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Helpful?
Thank Gary R
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Gary Thanks for such a great review! It is true that though we seem a little be away from it all, with the DLR right there it makes it so easy to get in and out of London. It is great to hear that you had such a good stay with us and we look forward to your next...

Bath, United Kingdom
Reviewed 1 week ago

If you're staying for an event in the ExCeL, this is the only place to be! Just perfect for a whole week away from home. Room was lovely - very large, modern, clean and perfectly thought out... plus an impressive walk-in shower! The hotel facilities are fantastic, even if the small snack shop downstairs is expensive! The pool and gym...

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Helpful?
Thank Ben C
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi Ben! Wow! What amazing feedback. We are so hap[py to hear that you had such a fantastic stay with us. We like to think we are the best in the area and it is always nice to hear that others agree! We look forward to your next trip. Have an easy breezy day! Candice

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 7,071 - ₹ 26,340 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#195 Luxury Hotel in London
#217 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
37 questions
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London, England, United Kingdom
over a year ago
blackpool
glasgow,united kingdom
9 months ago

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Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just get a cool room.”
bobstarama, 26 May 2017 | Read review
“Ask for a room overlooking the dock”
markjG9580PI, 18 May 2017 | Read review
“Best view towards the water. (Although the windows are not so large anyway)”
michaelbE4192JS, 17 May 2017 | Read review
“Stay here if you go to London and are a reasonably sure self explorer”
GaryR101, 16 May 2017 | Read review
“Rooms on the north side are less exposed to airpane noise”
Thierry67200, 30 Apr 2017 | Read review
5 of 5
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US$ 93* /night
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TravelocityUS$ 106
Aloft.comUS$ 108
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Prices are for 1 room, 2 adults
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