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Aloft London Excel

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#260 of 1,088 Hotels in London
Certificate of Excellence
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Aloft London Excel
Aloft London Excel
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1,755 Reviews from our TripAdvisor Community

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Showing 1,540: English reviews
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Andover, United Kingdom
Reviewed yesterday NEW

We stayed 2 nights at this hotel as part of our 5th anniversary and have nothing but good things to say. If you are arriving from central london it takes 20-30 mins to reach on the tube. When you leave the tube station at Prince Regent just turn right at the top of the stairs and you can enter the...

Thank Floridaboy1985
Dubai, United Arab Emirates
Reviewed 3 weeks ago via mobile

Stayed for one night with family, booked two rooms. Located two mins walk from Prince Regent DLR station it's very easy to reach. Check in was quick, efficient and the staff both polite and very helpful. The rooms, adjoining, were more than adequate with all the facilities you'd need for a business or personal stay. For London the room sizes...

1Thank Exiles
About Hotel's Favourite Review
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi There It sounds like it was a perfect stay for you and the family. We all know that traveling with the family can be stresful so it is fantastic to hear we were able to help make that a great trip. Hope to see you again soon! Have an easy breezy day Candice

Birmingham, England, United Kingdom
Reviewed 2 days ago NEW

Stayed for a couple of days just after easter 2017. The hotel is easy to get to from the DLR prince regent stop. The building looks really cool. The staff on the welcome desk were friendly and efficient and the room itself was lovely. Double bed, bathroom and kitchen behind. Good views out looking north. For us staying two days...

Thank Amelia H
Reviewed 3 days ago NEW

We stayed at the hotel for three days over the Easter weekend and found the hotel to be amazing. Check in was good and everything explained very well. Our room was fabulous, the room was of a good size, clean and well decorated. The bathroom was first class, the shower was good as were the toiletries supplied. Overall first impressions...

Thank HappycoupleBingley
Reviewed 4 days ago NEWvia mobile

Great hotel for one night stay etc. Breakfast was nice, alot to choose from and can eat plenty. Very clean downstairs. Room was very average hardly any channels on tv etc. Our toilet was disgusting, my husband cleaned it. Also think bar staff need to cheer up. Reception staff lovely. However I would recommend staying but only 4 short period....

Thank lookatm
Dublin, Ireland
Reviewed 5 days ago NEW

I visited this hotel with family, I had booked on comparison website and was unsure about the location. The location is no issue about 30 mins from london bank station with direct DLR line or 7 minutes to jubilee line at canning town. Very modern hotel with huge twin room and huge bathroom with all mod con facilities - desk,...

Thank Holly M
Louvain-la-Neuve, Belgium
Reviewed 5 days ago NEW

I stayed 1 week in Aloft London Excel and i really enjoyed this experience. Personnel is welcoming and helpful. Room are nice and well decorated. Special mention to the gym and swimming pool in the hotel, it is nice to have place like that to rest after long day at work. There is plenty of choices for breakfast, and food...

Thank Sarah D
London, United Kingdom
Reviewed 6 days ago NEW

This hotel generally has good facilities, and looks great but is over rated, and over priced as it lacks in customer service, the staff are very unprofessional and casual. Our room was not clean when arrived, it featured dirty pillow stains. It took 45 minutes to even answer to a room service, food arrived (just thrown in to ) a...

Thank champagne2017
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Good Afternoon, I am so sorry to hear of the problems that you had during your stay with us and would love the chance to speak with you personally. Please get in touch at Candice.pere@alofthotels.com and I would more than happy to speak with you. Warm Regards Candice

Toronto, Canada
Reviewed 1 week ago

Outstanding value for the money; the Docklands area is revitalised and there are several reasonable restaurants close by. It is NOT close to Heathrow, so allow 90 minutes minimum to get here from LHR using the Heathrow express, the Jubilee line and the DLR. We stayed in a quiet room on the fourth floor - beds were larger than normal...

Thank Stewsview
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Wow! Best place yet in London. What fantastic feedback. We are so happy that we were able to make such an impression on you during your visit. It does sound like you truly enjoyed your stay and that is amazing to hear! We look forward to your next one. Have an easy breezy day! Candice

Reviewed 1 week ago

Stayed at the Aloft as part of Show & Stay deal, from check-in to check-out had no problems. Room excellent, breakfast first class, we even had time on the morning we were leaving to walk to the Emirates Cable Car and take a round trip. Would recommend and would definitely visit again.

Thank George W
AloftLondonManager, General Manager at Aloft London Excel, responded to this review

Hi George Always good to hear that we will be recommended and that you will back again. We are delighted that you had such an excellent stay and hope you are looking forward to your next - we are! Have an easy breezy day! Candice

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  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The only hotel directly connected to ExCel London International Convention Centre (ICC), Aloft London ExCel features 252 Guest Rooms and Suites, a w xyz(SM) bar, re:fuel by Aloft(SM) where guests can grab a snack 24/7, and the re:mix(SM) lounge. Complimentary wired and wireless high speed internet access is also available throughout the hotel. ... more   less 

Additional Information about Aloft London Excel

Address: 1 Eastern Gateway, London E16 1FR, England
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 7,061 - ₹ 24,938 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Aloft London Excel 4*
Number of rooms: 252
Reservation Options:
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Also Known As:
Aloft London Excel Hotel London
Hotel Style:
#164 Romantic Hotel in London
#176 Business Hotel in London
#193 Luxury Hotel in London
#217 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Aloft London Excel staff and other travellers.
36 questions
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London, England, United Kingdom
over a year ago
glasgow,united kingdom
8 months ago
Saint Thomas, Canada

See all questions (36)

Questions? Get answers from Aloft London Excel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms were of high standard”
hmaguire5, 19 Apr 2017 | Read review
“Request one with a river view, but the other views are fine, too.”
  • View from 4th floor, opposite side to the river view rooms
Stewsview, 17 Apr 2017 | Read review
“River view”
  • View from the room
, 15 Apr 2017 | Read review
“they vare all good but a view of the dock was nice”
peteraO7606BJ, 11 Apr 2017 | Read review
“i always ask for top floor overlooking the water”
floridanewby, 1 Apr 2017 | Read review
5 of 5