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The Rubens at the Palace

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Traveller (1306)
Room & Suite (680)
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Overview
  • Excellent70%
  • Very good22%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from The Rubens at the Palace
Special Offer: Book Direct - Save 25%
Offers from The Rubens at the Palace
Special Offer: Book Direct - Save 25%
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Reviews (4,564)
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4,248 results
Traveller rating
3,022
895
204
95
32
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LanguageEnglish
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3,022
895
204
95
32
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All reviewsbuckingham palacevictoria stationlibrary restaurantafternoon teaold masterscavalry barred carnationst james parkking roomfull english breakfastconcierge deskwonderful hotellovely roomgreen parktrafalgar squarebig benlocation was perfect
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1 - 5 of 4,248 reviews
Reviewed 2 days ago

Enjoyed a fabulous stay at this hotel. Amazing staff that looked after us magnificently always there to help and make our stay most enjoyable. We decided to utilise valet parking which is not cheap, however the convenience was worth it. Sadly, outside the hotel is...More

Thank l3rugbycoach
Hotel's Favourite
Reviewed 15 May 2018

Stayed here the night before we went on the Orient Express. It is in walking distance of Victoria Station so very convenient. From the moment we booked in everything was just perfect. It is a lovely hotel, very atmospheric and we felt valued. The Receptionist...More

Thank rmtt2016
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 17 May 2018

Dear rmtt2016, Thank you so much for your beautiful review following form your stay! We are thrilled that you enjoyed your time with us, and we could be your first stop to the Orient Express. I appreciate your fantastic feedback on my teams efforts, and...More

Reviewed 3 days ago

We had the most wonderful stay this past weekend at the Rubens. The Rubens staff under the masterful direction of Malcolm was amazing, Our room was so lovely and very clean with great attention to detail. We were able to enjoy breakfast, drinks in the...More

Thank Sunita G
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 2 days ago

Dear Sunita, Thank you for sharing your wonderful review and for choosing The Rubens at the Palace. I am delighted that you had a fantastic time with us and to read how much the team and exceeded your expectations. I am also thrilled to read...More

Reviewed 3 days ago via mobile

Pre a gift trip from my children and a close friend on the Orient Express, we were booked into this splendid hotel with the friendliest staff. A cake and happy birthday card was in our room and our room overlooked the queens stables. Our meal...More

Thank 31SandraE
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 2 days ago

Dear Sandra, Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace. I am thrilled that you had such a wonderful time in our hotel. It is absolutely our pleasure to...More

Reviewed 4 days ago via mobile

After my experience in both London and Paris, hands down my favorite person we met has to be Erika Nyitraine Potoczki from The Rubens at the Palace. She made our experience so enjoyable and showed us what a difference a kind and helpful person can...More

Thank Lauren L
Response from MalcolmHendry, General Manager at The Rubens at the PalaceResponded 2 days ago

Dear Lauren L, Thank you for taking the time to share your great review on Trip Advisor following your recent stay at the Rubens at the Palace I am delighted that you choose us to stay for your mum's special occasion. Thank you for your...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 265 - US$ 527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#71 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 265 - US$ 527 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Family Hotel in London
#40 Green Hotel in London
#64 Romantic Hotel in London
#71 Luxury Hotel in London
#106 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1306)
Room & Suite (680)
Dining (134)
Business Centre & Event Rooms (3)
Amenities (3)
Nearby
Westminster
If you only had an afternoon to experience London on a
grand scale, Westminster would be a wise place to
start. The ornate Houses of Parliament and Westminster
Abbey sit adjacent at a corner of Parliament Square,
and a short stroll along The Mall leads to Buckingham
Palace. Trafalgar Square and Nelson's Column are just
up the road as well. As captivating as the
architecture is, the wonders of Mother Nature are
...More
Questions & Answers
Ask a question
Chris P
2 June 2018|
AnswerShow all 3 answers
Response from holiday-lover27 | Reviewed this property |
Yes! There is drop off at the door & a lovely doorman to help. There are a few steps though.
1
Vote
IreneLeung
8 May 2018|
AnswerShow all 2 answers
Response from MalcolmHendry | Property representative |
Hi Irene, We have Suites which can accomodate this configuration. Would you be able to give me reservations team a call on 020 7834 6600 and they can explain the best options for you? Warm regards, Malcolm... More
0
Votes
Juli R
26 March 2018|
AnswerShow all 4 answers
Response from MalcolmHendry | Property representative |
Dear Juli, We do indeed provide umbrellas for you to borrow. Warm regards, Malcolm Hendry General Manager
0
Votes
Room Tips
"No need for a courtyard view."
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"View of the mews is best, but side toward the west is okay too."
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"All rooms would be very good here"
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"If you are part of a tour package, ask if an upgrade is possible."
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