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DoubleTree by Hilton Hotel London - Docklands Riverside

TripAdvisorUS$ 134*
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02/04/2017 03/04/2017
1 room 2 adults 0 children
US$ 134*
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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,501 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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Showing 1,350: English reviews
Reviewed 6 January 2016

Clean, out of the way, quiet, lovely night view of the Thames and friendly helpful staff, all for a bargain price in London.. with parking. Free room upgrade. Lovely bar and fitness suite. 5 minute bus ride on the C10 to Canada Water.. zipping in and out of central London was a breeze. In all I had a great stay...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank V3703ACchrisc
Mildenhall, England, United Kingdom
Reviewed 5 January 2016

We stayed here just after the new year and we were really impressed, there were five of us accommodated in one room but there were plenty of towels and pillows etc. The sofa could have been more comfortable but that is the only negative. there is a small boat to take you across the Thames to Canary Wharf which is...

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Thank Rob-Sharon_20-4-13
Bedfordshire, United Kingdom
Reviewed 5 January 2016

Attended a conference at the hotel in December. The hotel has recently had an extensive refurbishment and I was very impressed with the unimposing, contemporary décor. Service was good, a little slow at times, but the property was extremely busy and staff did apologise for the wait and food quality was great. Great choice for conferencing / meetings, as meeting...

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Helpful?
Thank Mancinthesouth
Nieuw-Lekkerland, The Netherlands
Reviewed 4 January 2016

Its looks like a nice hotel on the Theems. But the access is limited. Poor bus connection available from underground or otherwise (after ten minutes waiting time) you go first with ferry for a cross over and than a five minutes walk to Canary Warf Station. The hotel is simply to far from the citycentre

Review collected in partnership with DoubleTree by Hilton
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Helpful?
2Thank Fred M
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback regarding your most recent stay with us. We are very sorry to hear that the location of the hotel was not to your liking. While staying with us our guests have access to our complimentary ferry service which cross the river every 10 minutes, alternatively directly outside the hotel you...

Paisley, United Kingdom
Reviewed 4 January 2016

I'm a Hilton Honours member. I booked the Executive Suite and Lounge for a couples break. Executive Room was small. Bathroom so small, my partner injured her leg, and I injured my elbow on the sink. Nothing Executive about it. Executive Lounge door was a bottom half of a stable door which was not staffed and was broken, letting anybody...

Review collected in partnership with DoubleTree by Hilton
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7Thank James238_12
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for choosing to stay with us at DoubleTree by Hilton London Docklands. I would like to sincerely apologise for the issue experienced while staying with us and understand your frustrations. I have shared your feedback with our management team who will of course be investigating. Please fill free to contact me directly for any further assistance. Kind Regards

Reviewed 4 January 2016

The hotel was cozy and clean. Although only a partial riverside view included a balcony and none-the-less made for a pleasant experience. I stayed over the Christmas period and it was nice. I am from London but viewed it with a different set of eyes so to speak. At night walking alongside the waterfront was beautiful. Just to take it...

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Helpful?
1Thank TEMI F
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank your for choosing to stay with us at DoubleTree By Hilton London Docklands. We are so pleased that you enjoyed your stay with us. We would have to agree about the amazing views which surround the hotel as they are breath-taking and do make your stay that bit more special. We look forward to welcoming you back for another...

Ontario, Canada
Reviewed 3 January 2016

I booked this room to celebrate a special occasion, and promptly wrote to the hotel to ask if they could help me to find a way to make it extra special. I assumed that no one had read the email, because I didn't get a reply. I tried calling the hotel, but got no answer on a few occasions, so...

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Helpful?
1Thank toforgeanewpath
Amie G, PA to General manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Good afternoon and greetings from DoubleTree by Hilton London Docklands. We are delighted to hear that you had a five star stay and have nothing but happy memories form you time here. I will of course share you amazing feedback with our team as I know they will be delighted that they help to make your stay that much better....

London, United Kingdom
Reviewed 3 January 2016

I stayed for one night and it was disappointing to say the least. I took a taxi to the hotel as it is located quite far from the nearest public transport. On arrival, the hotel looked new, clean and modern. The room was compact but still comfortable, as the interior was new and the decor was nice. The view overlooking...

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Helpful?
7Thank Vince C
Amie G, PA to General manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your comments about your most recent stay at our hotel. We are pleased to hear that you found the décor and layout of the hotel to be up to date and modern. We are sorry to hear about your concerns and will of course be sharing this with our team. I do...

London
Reviewed 3 January 2016 via mobile

The best aspect of this hotel is the riverside location - hop on the free ferry to Canary Wharf where there are shops and restaurants or alternatively catch the river bus to get into central London. If you have done London loads of times before - this hotel gives a different perspective :-) We were upgraded to a river room...

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1Thank Opulence
Harrogate, United Kingdom
Reviewed 2 January 2016

Would you attend a Gala Dinner and expect your coffee to be served in a paper cup with a wooden stick to stir it? - disgraceful!! Don't get me wrong, this is a good hotel, with spacious, modern rooms (tiny bathrooms) and a helpful staff who serve excellent breakfasts, but the management need to think very carefully about the entertainment...

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Helpful?
2Thank bigaltoots
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to share your feedback with us regarding your most recent experience at DoubleTree By Hilton London Docklands. I have shared your feedback with our management team and we will of coursed review your concerns, we use all guest feedback as valuable tool in helping us improve our customers overall satisfaction. we are pleased that...

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02/04/2017 03/04/2017
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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 9,572 - ₹ 25,608 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#272 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River view rooms are worth the extra price”
 of 5 bubbles TomSwindall, 22 Mar 2017 | Read review
“River view recommended”
  • View
 of 5 bubbles tom222ee, 22 Mar 2017 | Read review
“This is not clear when booking for tube access, go to canary Wharf and get the ferry across is the easiest way”
 of 5 bubbles lister_natalie82, 20 Mar 2017 | Read review
“There are only 4 floors so you won't be climbing lots of stairs and the lifts are plentiful”
 of 5 bubbles MadonnaAlmondbury, 16 Mar 2017 | Read review
“ask for a river view with a balcony”
 of 5 bubbles jackierandall, 13 Mar 2017 | Read review
5 of 5
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US$ 134* /night
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Prices are for 1 room, 2 adults
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