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31/12/2017 1/1/2018
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    DoubleTree by Hilton Hotel London - Docklands Riverside

    265 Rotherhithe Street, London SE16 5HW, England
    011 44 20 7231 1001
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    31/12/2017 1/1/2018
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    US$ 293
    US$ 274
    SAVE US$ 19
    US$ 280
    US$ 275
    Traveller (1029)
    Room & Suite (212)
    Dining (64)
    Overview
    • Excellent41%
    • Very good32%
    • Average15%
    • Poor7%
    • Terrible5%
    Travellers talk about
    “canary wharf” (673 reviews)
    “canada water” (78 reviews)
    Free Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Private Balcony
    4.0 Star Hotel
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Reviews (1,982)
    There are newer reviews for DoubleTree by Hilton Hotel London - Docklands Riverside
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    1,011 - 1,015 of 1,769 reviews

    Reviewed 27 June 2016 via mobile

    I nearly gave this hotel a 3 star after an unhelpful encounter at reception when we arrived on Friday night. The Asian lady who tried to book us in was not receptive when we tried to explain we were there with our cousin who had...More

    Thank Sassysas1970
    Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 7 July 2016

    Thank you for your kind comments about your stay with us. We are pleased that you enjoyed the use of our hotel ferry, as I must agree this is an amazing extra while staying at our hotel. I have also shared your comments regarding the...More

    Reviewed 27 June 2016 via mobile

    Stayed for two nights last week. Cannot fault this hotel. Great staff great breakfast and excellent location. The free ferry was so handy for crossing into Canary Wharf. Will be back no doubt. Got chance to do a little workout too in the gym. Only...More

    Thank mark b
    Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 5 July 2016

    Thank you for taking the time to share your feedback regarding your most recent stay with us. We are very pleased to hear that your enjoyed your time spent in our hotel. I do hope you will once again consider staying with us. Regards,

    Reviewed 27 June 2016

    My first impression of this hotel were disappointing and alarm bells were ringing before i checked in. When trying to find the parking I managed to end up behind one of the wings of the hotel, I wasnt sure if they were flats (council) or...More

    Thank int-k
    Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 28 June 2016

    We are sorry to hear that your stay with us did not meet your expectations. We are deeply disappointed to read such negative comments which will of course be addressed with the team. Please do contact me directly at the hotel as I would very...More

    Reviewed 26 June 2016

    Not a great location for Canary Wharf unless you find the ferry useful. Very limited restaurant menu although the food was well presented and tasted ok. Rooms were very small and it felt a little bit like being in a converted council flat. There was...More

    Thank Crankcaller
    Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 5 July 2016

    Thank you for taking the time to share your feedback regarding your most recent stay with us. We are very pleased to hear that your enjoyed your time spent in our hotel. I will of course highlight the issue with the taxi service to our...More

    Reviewed 26 June 2016 via mobile

    Stayed here for 2 nights and the location was great. The staff were very friendly and helpful. The first room we were put in didn't have a view so I asked if we could be moved. This happened with no trouble whatsoever and the room...More

    Thank Kath_H1
    Response from Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands RiversideResponded 7 July 2016

    Many thanks for your review- We are pleased that you enjoyed our breakfast and restaurant service. Our location is great and very easy to travel to central London making it extra easy with the use of our hotel ferry; I do hope we have the...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$ 111 - US$ 351 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #263 Luxury Hotel in London
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 209
    • Reservation Options
    • TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Ctrip TA, Agoda, Hotels.com, Orbitz, Travelocity, Hotwire, getaroom.com, HotelQuickly, TripOnline SA, Cancelon and Evoline ltd so you can book your DoubleTree by Hilton Hotel London - Docklands Riverside reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • London >
    • Docklands / Canary Wharf / Isle of Dogs
    • Also Known As
    • Hilton London Docklands Hotel London ,
    • London Hilton
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    Traveller (1029)
    Room & Suite (212)
    Dining (64)
    Pool & Beach (5)
    Hotel & Grounds (797)
    Bathroom (31)
    Business Centre & Event Rooms (5)
    Family and Play Areas (2)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    0livia0g
    4 December 2017|
    AnswerShow all 3 answers
    Response from Geoff G | Reviewed this property |
    we stayed here a while back the fireworks will be behind the hotel the opposite side from the river. So it really depends what way your room faces You can get the boat in to central london from canary wharf pier if you... More
    0
    Votes
    rholahan486
    13 November 2017|
    Answer
    Response from Julie_Walsh72 | Reviewed this property |
    Hi, you can get the river boat from the hotel to Canary Wharf pier and then another river boat to North Greenwich (the O2). It takes less than 30 mins. Julie
    0
    Votes
    JMcLea
    11 November 2017|
    AnswerShow all 7 answers
    Response from keengolfer20 | Reviewed this property |
    There is a regular shuttle bus boat from the hotel to Canary Wharf but you then have to get the tube into the centre of London. The hotel is in a lovely location.
    0
    Votes
    Room Tips
    "Go elsewhere. We are both Diamond status and were treated in a deceptive manner regarding rooms"
    Read review
    "Room 444 was a bit small. But had stunning views."
    Read review
    "Ask for a higher floor ideally on a corner and away from the reception for the best nights sleep."
    Read review
    "Ask for room close to river with City view, highest floor"
    Read review
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