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DoubleTree by Hilton Hotel London - Docklands Riverside

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DoubleTree by Hilton Hotel London - Docklands Riverside
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1,433 Reviews from our TripAdvisor Community

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Showing 1,287: English reviews
Start your review of DoubleTree by Hilton Hotel London - Docklands Riverside
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Reviewed yesterday NEWvia mobile

Thoroughly enjoyed our experience, they catered for our special dietary requirements, the Prosecco flowed plentifully and there was always a bottle in its ice bucket on our table. Waitresses, waiters and staff were all friendly, available and helpful. We went with vouchers and were pleasantly surprised, even included free ferry transfers and while ambience and decor were pleasing. Highly recommended,...

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Helpful?
Thank Nikkijane48
HOTEL’S FAVOURITE REVIEW
Reviewed 26 August 2016 via mobile

I have stayed in a number of hotels in London both on business and family trips and the ones I stayed in seem pricey but never really great. The doubletree Hilton let's start with reception Got to the hotel, went to the desk greeted by a wonderful young man, who checked us in and gave us some great cookies and...

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1Thank Charlaevans123
About Hotel's Favourite Review
Amie G, PA to General Manager at DoubleTree by Hilton Hotel London - Docklands Riverside, responded to this review

Thank you for taking the time to post your wonderful comments about your most recent stay with us. We enjoy nothing more than when then reading such lovely comments. I will of course share with our team as I know they will be delighted. We look forward to welcoming you back in the not too distant future. Kind Regards

Essex, United Kingdom
Reviewed yesterday NEWvia mobile

Purchased a voucher for afternoon tea with bottomless prosecco for two for a Christmas present for my boyfriend. This was a really great day out and excellent value for money. The hotel is just across the river from the Docklands which is an excellent location. The restaurant is right by the river and very scenic. The scones, cakes and sandwiches...

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Thank _F00d_f4n4tic
CAMBRIDGE, United Kingdom
Reviewed yesterday NEW

Hotel overall is nice and a great location for access to Canary Wharf using the free ferry which runs all day. Our stay was disappointing because the beds creaked with every movement and kept waking us up.

Review collected in partnership with DoubleTree by Hilton
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Thank K6326KWdavidg
Sevenoaks, United Kingdom
Reviewed yesterday NEW

I had a wonderful stay at this very friendly hotel. Perfect position by River Thames overlooking Docklands. Planning next stay probably for Christmas shopping. So friendly staff, lovely clean rooms and amazing breakfast. what more can you ask for!!

Review collected in partnership with DoubleTree by Hilton
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Thank 965hilaryn
Reviewed yesterday NEWvia mobile

We stayed for one night on Sunday 26th FEB 2017. Upon booking in we were told that breakfast was 7am-11am. We were initially given a twin room when we booked for a double, called reception and was told by a member of staff they would make enquiries and they would get back to us. We waited for nearly an hour...

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Thank Jay B
Northampton, United Kingdom
Reviewed 2 days ago NEW

Excellent hotel and very helpfull staff! Lovely restaurant in the hotel with bar, and you get a free ferry to Canary Wharf. Highly recommended! We also wasn't very happy with the room, after visiting reception a lovely guy showed me 2 more rooms and I was able to pick which one was better and swap over easily !

Review collected in partnership with DoubleTree by Hilton
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Thank M7137IZjordans
Southampton, United Kingdom
Reviewed 3 days ago NEWvia mobile

Arrived to hospitable receptionists with warm cookies. I was given an upgrade for the children,lovely mattress and super fluffy duvets. Breakfast was great, plentiful and good choice. Very, very happy. Thank you to everyone.

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Thank nkmharris
Kent, United Kingdom
Reviewed 5 days ago NEWvia mobile

We went for afternoon tea we had a voucher. We were very unimpressed because you got what you paid for literally 1 sand which cut into fingers between two 1 scone each and 3 small cakes. It says unlimited bubbly which seemed more like bubbly wine and they were really slow in pouring it. I wouldn't go there again there...

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2Thank Carol27742774
ede, The Netherlands
Reviewed 6 days ago NEW

Staying here 5-12 times eacht year for a number of years now. Always had an excellent Stay. If there was a problem..... it was immediately solved... they make it right. Especially satisfied about breakfast!!!! Kind staff ensures my day has a great start.

Review collected in partnership with DoubleTree by Hilton
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Thank peterhB9131JS

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Amenities

Highlights
  • Breakfast included
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Columbia
Columbia
Cuisines: International, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Your memorable stay begins with a warm, chocolate chip cookie at check-in. DoubleTree by Hilton London - Docklands Riverside, located along the River Thames with stunning views of Canary Wharf - an ideal choice for travellers looking to make the most out of London from a waterside location. This former 17th-century wharf building boasts exposed brickwork and London's last dry dock for shipbuilding. The hotel's very own river ferry provides complimentary river access to the square mile of Canary Wharf as well as connecting you with Thames River Taxi Clippers that offer an unforgettable voyage on the Thames, straight into central London. Only 20 minutes away from London City Airport, the DoubleTree by Hilton London Docklands Riverside is the ideal place to stay when attending events at O2 Arena and the ExCel London conference venue or visiting museums and shopping. If we can't tempt you to take the river taxi, the nearby Underground station or Docklands Light Railway service offer alternative means of getting to the rest of the city. Secure parking for 120 cars is available at the hotel for just £14 per night. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - Docklands Riverside

Address: 265 Rotherhithe St, London SE16 5HW, England (Formerly Hilton London Docklands)
Region: United Kingdom > England > London > Docklands / Canary Wharf / Isle of Dogs
Price Range: ₹ 9,074 - ₹ 25,057 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - Docklands Riverside 4*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hilton London Docklands Hotel London
London Hilton
Hotel Style:
#282 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Hotel London - Docklands Riverside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't ever go there to have an afternoon tea-Below zero quality”
 of 5 bubbles Renatinha, 19 Feb 2017 | Read review
“Room 343 was very nice”
 of 5 bubbles Sylviepw, 13 Feb 2017 | Read review
“ask for rooms with view to river”
 of 5 bubbles RimantasJ, 12 Feb 2017 | Read review
“If you have to stay, then please do ask for the water facing room”
 of 5 bubbles dashjd, 12 Feb 2017 | Read review
“higher floors, view to riverside”
 of 5 bubbles MoacaZ, 12 Feb 2017 | Read review
5 of 5