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04/06/2017 05/06/2017
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    DoubleTree by Hilton Hotel London - Kensington

    100 Queen's Gate | South Kensington, London SW7 5AG, England
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 212
          US$ 197
          Great Deal
          US$ 204
          US$ 204
          Traveller (185)
          Room & Suite (230)
          Dining (17)
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          Overview
          • Excellent34%
          • Very good34%
          • Average17%
          • Poor8%
          • Terrible5%
          Travellers talk about
          “great location” (105 reviews)
          “queens gate” (11 reviews)
          “albert hall” (19 reviews)
          Free Wifi
          Breakfast Buffet
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Fitness centre
          Concierge
          Wheelchair Access
          Business Centre
          Dry Cleaning
          4.0 Star Hotel
          All hotel details
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          DoubleTree by Hilton Hotel London - Chelsea
          1,353 reviews
          #148 of 1,063 hotels in London
           
          The Park City Grand Plaza Kensington Hotel
          1,398 reviews
          #284 of 1,063 hotels in London
           
          Hotel Indigo London Kensington
          1,739 reviews
          #88 of 1,063 hotels in London
           
          Radisson Blu Edwardian Vanderbilt
          3,651 reviews
          #326 of 1,063 hotels in London
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room

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          Reviewed 26 March 2016

          Staff were great, fitness centre was next to useless. One treadmill, one cross trainer, one rowing machine and a single multi gym that probably came from Argos. Due to the lack of equipment, there was a long wait to use anything.More

          Review collected in partnership with DoubleTree by Hilton
          Helpful?
          Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington

          Dear Guest, Thank your for sharing your comments on TripAdvisor. I am sorry that our small but convenient gym did not meet your expectations. I would like to take the opportunity to inform you that it will be refurbished and enhanced during the improvements taking...More

          Reviewed 25 March 2016 via mobile

          There are so many pluses for this hotel: 1. LOCATION - South Kensington is a brilliant London neighbourhood with a short walk to museums, Royal Albert Hall and Hyde Park. There are great restaurants and eateries nearby as well as a Little Waitrose and Tesco...More

          Helpful?
          Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington

          Dear guest, We are thrilled to read your very nice comments about your recent stay! I’m very happy to see that our location was brilliant for you; a stones throw away from the Museums and just a stroll to both Sount Kensington and Gloucester Road...More

          Reviewed 24 March 2016

          I've stayed in several Hilton properties in London and most of them have been disappointing. So I was very pleasantly surprised when I checked into the DoubleTree by Hilton in South Kensington. The neighborhood is quite swanky and the hotel is on a beautiful street,...More

          Helpful?
          Reviewed 24 March 2016

          Great location near South Kensington station with great access to Piccadilly and Circle lines to see the major attractions without transfers. Room was very small. Pillows were horrible. Rooms were excessively noisy. The floors and steps echoed every step and conversations carried from everywhere. We...More

          Review collected in partnership with DoubleTree by Hilton
          Helpful?
          Reviewed 22 March 2016 via mobile

          I almost stayed here 100 times pre doubletree and this time was a pleasant surprise, booked by my PA, and surprise it's the Regency with a new name. Nice enough room, very poor check in and no upgrade. I'm only here one night and it's...More

          Helpful?
          Response from Jesus E, Hotel Manager at DoubleTree by Hilton Hotel London - Kensington

          Dear Guest, Thank you for your loyalty and your review about your recent stay. We really appreciate all honest feedback given. We are blessed with a high number of Diamond members due to our very popular location. I am sorry to hear that we did...More

          DoubleTree by Hilton Hotel London - Chelsea
          1,353 reviews
          #148 of 1,063 hotels in London
           
          The Park City Grand Plaza Kensington Hotel
          1,398 reviews
          #284 of 1,063 hotels in London
           
          Hotel Indigo London Kensington
          1,739 reviews
          #88 of 1,063 hotels in London
           
          Radisson Blu Edwardian Vanderbilt
          3,651 reviews
          #326 of 1,063 hotels in London
           
          About
          Amenities
          • Top amenities
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Business Centre with Internet Access
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Multilingual Staff
          • Conference Facilities
          • Banquet Room
          • Things to do
          • Restaurant
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$ 184 - US$ 442 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #288 Luxury Hotel in London
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 203
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Hotwire, Orbitz, Travelocity, Priceline, Agoda, Cheap Tickets, Cancelon, Evoline ltd, getaroom.com, TripOnline SA, HotelQuickly and Hotel.de so you can book your DoubleTree by Hilton Hotel London - Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • London >
          • South Kensington / Kensington and Hyde Park
          • Also Known As
          • Regency Hotel Queens Gate ,
          • Regency Hotel London
          Add Photo Photos
          Traveller (185)
          Room & Suite (230)
          Dining (17)
          Hotel & Grounds (163)
          Bathroom (17)
          Nearby
          South Kensington
          With its ivied mews, row upon row of Poppins-esque
          white washed mansions, and placid garden squares, it's
          easy to see the charms of South Kensington. And with
          superb access to Hyde Park, Holland Park and
          Kensington Gardens, as well as the largely
          child-friendly and mostly free Museum Quarter (not to
          mention more major attractions like Royal Albert Hall)
          such charms are easy to make the most of. As welcoming
          ...More
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Benjamin-HWEI
          I just met same issue like itaca722017. I booked Hilton Tokyo Bay for two nights under 'AP DINNER 1ST NIGHT'. Well, it's for 7/2-7/4. However, when I tried to print out the reservation in Hilton website. The reservation can't be opened. So I turned to email confirmation which definitely mentioned ' AP DINNER 1ST NIGHT' but the guest info is wrong, only show 1 adult, it should be 2 adults + a 2 years old when I made the reservation. So I need to confirm what is include in AP DINNER 1ST NIGHT to avoid exactly what happened to itaca722017. I googled the package and saw itaca722017's comments which really concerns me. So I contacted online support twice and managed to confirm the 'AP DINNER 1ST NIGHT' covers breakfasts and 1st night dinner. However, there is no solution to make my reservation right. So I submitted a support case. Hilton should be a world famous brand, however, it managed to make customers to be careful of what you've order. Best practice would be screenshot everything it says when you made the reservation. Otherwise, your holiday maybe ends up ruined. I am sorry to hear what happened to itaca722017 and regret to book Hilton. Unfortunately, I can't cancel the reservation since it's advanced purchase, lol, so I better to be equiped with a lawyer in order to have a nice holiday. Is there anyway this can bring attention of Hilton headquarter managers? After all this is Hilton Tokyo Bay's issue : )
          16 May 2017|
          Answer Show all 2 answers
          Response from L6650KOluisa | Reviewed this property |
          Hi Benjamin. It's worth head office being told I guess but whether they care enough to do anything is another matter. The more people that expose these issues within the chain, the better. Go public if you haven't already... More
          0
          Votes
          hh5pammy
          is the Hotel is being renovated? will renovations be completed by August?
          13 May 2017|
          Answer Show all 4 answers
          Response from Jesus E | Property representative |
          Dear guest, Thank you for contacting us through TripAdvisor. The renovations will continue during 2017. However, we have meticulously planned the different phases to minimize as much as possible any impact in our guests... More
          0
          Votes
          365RoadWarrior
          March 26, 2016, Hotel Manager Jesus mentioned planned upgrade to fitness center. Has that occurred? What equipment is now available? What hours is fitness center open?
          18 March 2017|
          Answer Show all 2 answers
          Response from Jesus E | Property representative |
          Dear Guest, The upgrade works for the brand new fitness center as well as other public areas have recently started but are not yet completed. Until then, our current fitness center is available 24hrs with all basic... More
          1
          Vote
          Room Tips
          "Join Hilton Honors and use the online check-in to pick your room. Many Hilton hotels (this is one) have..."
          Read review
          "Ask for a good view!"
          Read review
          "Avoid street facing. With A/C not working- noisy to open window"
          Read review
          "Rooms at the back are very quiet"
          Read review
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