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The Marble Arch by Montcalm

montcalm.co.ukUS$ 231*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 688*
US$ 231*
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US$ 238*
US$ 239*
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The Marble Arch by Montcalm
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446 Reviews from our TripAdvisor Community

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Showing 398: English reviews
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Cairo, Egypt
Reviewed 3 days ago NEW

The location is excellent . The room size & cleanliness is perfect . The reception is very friendly & welcoming . The amenities is excellent as well . Our daughter & her friend once stayed at this hotel and was treated nicely too . Regards , Mr. Mrs. El Husseini

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Helpful?
Thank Hana D
Reviewed 3 days ago NEWvia mobile

Our trip didn't start well. We went to the reception at the Montcalm hotel across the road. It was our genuine belief that this was the hotel we had booked as all pictures featured the main hotel reception, but we were swiftly informed we were in the wrong place and our room had been reserved at the sister hotel across...

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Helpful?
Thank Denise P
Belfast, United Kingdom
Reviewed 5 days ago NEW

What a wonderful stay and can't thank the team enough, they were fabulous hosts. Had left our Lion king show pass in our room and was already late for the show. Thanks to the kind gentle man at the hotel who arranged for a cab and got our tickets dropped off. We are pleased with our daughter's choice of hotel...

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Helpful?
Thank ClarksL76
dutymanager2017, Manager at The Marble Arch by Montcalm, responded to this review

Dear ClarksL76, Thank you for taking the time to write your review. We as a team endeavour to make our guests stay comfortable and hope that they stay with us again. Your appreciation for the team means a lot to all of us. I am glad that we could send the tickets in time to you and I hope you...

Reviewed 1 week ago via mobile

The staff (Gale & Cristian) were very helpful and made our stay amazing :) The location is quite and very near to the tube, Hyde park and Oxford shopping street. The rooms are small but are just fine for couples

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Helpful?
1Thank mahmoud a
dutymanager2017, Manager at The Marble Arch by Montcalm, responded to this review

Dear mahmoud a, Thank you for taking the time to write such a wonderful review. I am glad that Christian and Gail were helpful and made your stay comfortable with us. I have shared the review with both of them and they extend the gratitude. I agree that the location of the hotel comes very handy for shopping and public...

Geneva, Switzerland
Reviewed 1 week ago

Ok, this is easy. The room: TV didn't work, then the remote control did not work. The light switches are also awkwardly placed and not well thought through. The bathroom was quite good with a rain-shower with a mood light. The floor is squeaky - it is an old building I guess, so that's not really an issue. I couldn't...

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Helpful?
Thank Quintin H
dutymanager2017, Manager at The Marble Arch by Montcalm, responded to this review

Dear Quintin H, Thank you for taking the time to write the review about your recent stay with us. We at The Marble Arch by Montcalm take our guest feedback as paramount to our success and work on them as far as possible. Please accept my sincere apologies for the inconvenience caused during your stay with us. I can assure...

Reviewed 3 weeks ago

We stayed for a couple of nights. they did not have my booking when we arrived. we had to wait for a while to start the checkin process. The room was tiny but just enough for 2 people. we had few issues but they were resolved by the team. Nadal was kind to show us another room and offered us...

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Helpful?
Thank david s
dutymanager2017, Manager at The Marble Arch by Montcalm, responded to this review

Dear david s, Thank you for taking the time to write your review about your recent stay with us. We as a team try our best to make our guests stay comfortable and hope that they stay with us again. Your appreciation for the team effort means a lot to us. I am glad that you had a comfortable stay...

Genoa, Italy
Reviewed 4 weeks ago

I have been here during a weekend in London. The hotel is placed in a cool area of London nearby the tube and 5 minutes walking to Marble Arch and Oxford Street. Inside I was a bit disappointed of the room: I have paid for a five stars hotels and I have received a super small room super noisy with...

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3Thank 912Simo
Mumbai, India
Reviewed 16 April 2017 via mobile

We stayed at the Marble Arch by Montcalm to remain close to central, since I didn't want my parents to do much walking. I had stayed at Hyde Park for the first part of my trip but I am happy with this switch. The staff is extremely warm, efficient and friendly. Can't say enough words to share our experience. Everyone...

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Helpful?
Thank Vikram M
dutymanager2017, Manager at The Marble Arch by Montcalm, responded to this review

Dear Vikram, Thank you so much for writing such a wonderful review about your recent stay with us. It is always a pleasure to read about a good experience. I am glad that your stay with us was comfortable and that you and your family enjoyed your time with us. I have shared the review with my entire team and...

Jerusalem, Israel
Reviewed 3 April 2017

The hotel is located very near Marble Arch but is still rather quiet. Great location for Hyde Park and Oxford st., good bus connectivity and reasonable tube one (central line). Staff is nice and friendly. Rooms are very small but well equipped. If possible choose the double room for one person and the bigger double for two.

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Helpful?
Thank Sharon S
dutymanager2017, Manager at The Marble Arch by Montcalm, responded to this review

Dear Sharon S, Thank you so much for taking the time to write such a nice review. We as a team endeavour to make our guests stay as comfortable as possible. Your appreciation for the staff members means a lot to the entire team. We agree that the location of the hotel comes very handy as we are just minutes...

Isle of Man, United Kingdom
Reviewed 21 March 2017

Definitely not a 4-star hotel... more like a 2-star (max) B&B. Had some issues with third party payment (as booked via a travel agent) so had to personally speak to reservation desk on a number of ocassions before arrival just to ensure I could check in without any problems. Reservation officers are generally not helpful and unfriendly - on one...

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Helpful?
Thank Babyjoycey

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04/06/2017 05/06/2017
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Staying in Marylebone

Neighbourhood Profile
Marylebone
Marylebone offers what so many London neighbourhoods cannot: a village feel coupled with urban convenience. Much of its success rests in its location. Wedged between the northeastern corner of Hyde Park and the southern end of Regent's Park and with a number of Tube stations within easy reach, Marylebone is as pedestrian friendly as Central London gets. The bustling shopping mecca of Oxford Street separates it from Soho and Mayfair, exclusive Regent Street marks its border with Fitzrovia, and cosmopolitan Edgware Road serves as its western edge. Within this enviably situated quarter are an array of outstanding restaurants (from Michelin darlings to down and dirty cheeseburgers), an impressive assortment of independently owned shops, and some of the city's quietest and most pleasant nooks, crannies and cobbled lanes.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Bar/Lounge
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about The Marble Arch by Montcalm

Address: 31 Great Cumberland Place, London W1H 7TA, England (Formerly Palace Hotel)
Region: United Kingdom > England > London > Marylebone
Price Range: ₹ 16,419 - ₹ 32,321 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Marble Arch by Montcalm 5*
Number of rooms: 43
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Hotels.com, Booking.com, Priceline, Hotwire, Agoda, Cheap Tickets, Montcalm Hotel (London) Ltd & Precis Properties Ltd, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your The Marble Arch by Montcalm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Marble Arch By Montcalm Hotel London
Palace Hotel London
Hotel Style:
#269 Romantic Hotel in London
#352 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Marble Arch by Montcalm staff and other travellers.
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Questions? Get answers from The Marble Arch by Montcalm staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner rooms are quite & sunny”
946hanad, 21 May 2017 | Read review
“Ask for room 105 on the first floor- no views, but situated by itself so very quiet. Renovations across road”
haydndavies2016, 28 Feb 2017 | Read review
“I cannot. Sorry. For the price they are charging the quality does not match”
791hanai, 17 Nov 2016 | Read review
“All rooms are very well appointed but the Suites are ultra-luxurious.”
443judye, 12 Sep 2016 | Read review
“some of the rooms sizes on line 20m but when we get to the hotel we found them only 15m .”
aabbeeh, 4 Aug 2016 | Read review
5 of 5
montcalm.co.uk
US$ 231* /night
View Deal
Orbitz.comUS$ 238
Booking.comUS$ 239
AMOMAUS$ 688
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*Disclaimer
Prices are for 1 room, 2 adults
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