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Novotel London Tower Bridge

Travellers' Choice award winner
#240 of 1,078 Hotels in London
GreenLeadersSilver level
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2,534 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel London Tower Bridge
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Showing 1,409: English reviews
Brussels, Belgium
Reviewed 6 September 2011

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Helpful?
2Thank Xavier J
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Toronto, Canada
Reviewed 6 September 2011

We've booked the queen and sofa bed for a family of three for 3 nights. At first, the reception assigned us a room with a little or no privacy of the glass partition bathroom so we've asked to be moved and they easily obliged. Second room has a separate toilet to the bathroom which is inconvinient but not a big...

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Helpful?
1Thank Quietcreek
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post your feedback on Tripadvisor. I was disappointed to read that you did not like the new standard of room, which offers the priva-lite glass that turns opaque to offer the level of privacy when the room is shared. I have also noted your comments regarding the carpets, breakfast and the...

Lincolnshire
Reviewed 5 September 2011

We stayed here over the weekend and was very pleased with the hotel. It was clean, well presented and great value for money. The breakfast was excellent and had a brilliant choice-Cereal, full english, toast, croissants etc. The bedroom was a good size and again very clean. Only annoying thing was the toilet being in a seperate room to the...

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Helpful?
Thank Chloebos5
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to share you comments online. It is great to read that you found the hotel clean and well presented and you thoroughly enjoyed the breakfast. I was sorry to read your comment regarding the smell from the drain, had this been reported we would have dealt with it swiftly. Transport for London...

UK
Reviewed 5 September 2011

We enjoyed three nights as a family of four here in August. Comfortable, modern room which was a good size for London. Close by the tube which was very useful. Reasonable check out tme which made the final day a better experience for us rather than having to hang around in the mainline train station. I particularly want to mention...

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Helpful?
1Thank Keswick
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to share your very positive experience on Tripadvisor. We pride ourselves on delivering a great service to all of our guests and I was very happy to read that you appreciated the efforts by all of the team. We look forward to welcoming you and your family back to the hotel soon....

New York City, New York
Reviewed 4 September 2011

I had a non-refundable reservation with this hotel through my travel agency - Expedia. There was a hurricane Irene in Eastern US that delayed all travel. I couldn't make it across Atlantic for the whole duration of the trip. So, I asked the travel agent to cancel and refund. Quite a few agents and hotels will refund for "forces of...

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Helpful?
1Thank Cfe_30
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Sir, I was terribly disappointed to read your comments on Tripadvisor regarding the delay in processing your refund. Unfortunately this was not as a result of the hotels efforts, but due to a lack of effort from Expedia to respond to our request as we in truth requested the confirmation from them the very first day you contacted the...

Leeds, United Kingdom
Reviewed 3 September 2011

10mins walk from nearest tube station (London Bridge station). For £242 for 2 adults and 2 children in London for 2 nights during the main summer holidays, I think this is very reasonable! In the room there was a Queen bed (which was very comfy) and a sofa bed for the children which was big enough for a 7 and...

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Helpful?
Thank tedb232
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to share you feedback online. I was very happy to read that you enjoyed the comfort of the room and found the staff friendly and helpful with your requests. I have noted your comments regarding the busy breakfast and delighted that you still enjoyed the wide selection available. We look forward to...

A TripAdvisor Member
Porto, Portugal
1 review
Reviewed 2 September 2011

This is an excellent located Hotel, one minute walking distance for the underground - Tower Hill station. Excellent vue over the Tower, Tower Bridge and Thames River. Walking distance for the Millenium Bridge and Tate Modern. Excellent bedroom - excellent duvet, very comfortable beds, even the extra bed. Elegant room and bathroom. Excellent breakfast - good quality of the warm...

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Helpful?
Thank A TripAdvisor Member
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post such a glowing review on Tripadvisor. I was very happy to read that you are one of our very loyal clients and rate Novotel London Tower Bridge as one of the best you have stayed in. We look forward to welcoming you and your family back to the hotel soon....

Ayrshire
Reviewed 1 September 2011

We loved the upgraded room which we were given and the location is ideal for the tourist sites. The downside was the 30 minute wait for breakfast. This was not due to a lack of tables as many were empty but due to a lack of staff to clear them. The hotel had notices up to say that they were...

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Helpful?
Thank david1rich
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post you review online and rating us with 4 stars. Although I was pleased to read that you enjoyed the upgrade and the location, I was disappointed to read your comments regarding the breakfast service, which is normally given very positive reviews on Tripadvisor. I will be sharing this with the...

seattle
Reviewed 28 August 2011

Breakfast is wonderful...eggs,sausages,cereals,fruit,pain du chocolat,cheese,etc...it does get crowded but never waited more than 10 minutes at the most for 4 people. Rooms are a bit small for 4 traveling with lots of baggage but we utilized the closets well. Every peron there was friendly and super helpful...many Europeans stayed here and the staff reflects this nicely. Our room was right...

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Thank summerfunteacher
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post such a positive review on Tripadvisor. I was really happy to read your comments regarding the breakfast, Imac corner and Xbox console station, locality of the hotel and the friendliness of the staff. August is our busiest month with families from all across Europe and it is a real pleasure...

Norwich, United Kingdom
Reviewed 23 August 2011

I just wanted to express my delight at my stay at this hotel. I have stayed in the Novotel many times on my trips to London and always have had a pleasurable experience, so it remains my first choice for my regular stays. On Tuesday, I stayed in one of the new rooms and may I congratulate you on a...

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Helpful?
Thank Marc G
NLTB, Manager at Novotel London Tower Bridge, responded to this review

Dear Guest, Thank you for taking the time to post such a positive feedback on Tripadvisor. I was very happy to read that you enjoyed the food, our new room design and found the staff to be pleasant and attentive. We look forward to welcoming you back soon and ensuring your future stays are similar if not better. Kindest regards,...

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Staying in City of London

Neighbourhood Profile
City of London
From its ancient past as a Roman trading outpost to its 21st century status as the wealthiest square mile in the world, the financial district known simply as “The City” is one of London's most historic and fascinating neighbourhoods. Here high rise office towers such as Norman Foster’s Gherkin mingle with Roman ruins and architectural marvels from virtually every era in between, including Christopher Wren's glorious St.Paul's Cathedral, and John Soane's dauntingly classicist Bank of England. This neighbourhood is also home to some of the finest restaurants and plushest hotels in Europe, in addition to an assortment of of watering holes, upscale shops, and Tube stations. During the week, the City is abuzz with white collar workers going about their business; the weekend sees this area turn into a quiet haven for sightseers.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
The Garden Brasserie Restaurant
The Garden Brasserie Restaurant
Cuisines: French, European
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Novotel London Tower Bridge is located in the City of London. Offering 6 meeting rooms and WiFi internet access for business travellers, the hotel is also a superb base for those on holiday in London. Situated opposite the Tower of London on the Thames close to Tower Bridge and St Pauls Cathedral. Take a short tube ride to the London Eye, Tate Modern, Millennium Bridge or the West End theatre and shopping areas. The hotel has Keepers Lounge bar and kitchen, gym, sauna and steam room. ... more   less 

Additional Information about Novotel London Tower Bridge

Address: 10 Pepys Street, London EC3N 2NR, England
Region: United Kingdom > England > London > City of London , London Bridge
Price Range: ₹ 10,223 - ₹ 22,699 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel London Tower Bridge 4*
Number of rooms: 203
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Cheap Tickets, Priceline, Travelocity, ACCOR, Odigeo and Jetsetter so you can book your Novotel London Tower Bridge reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel London Tower Bridge Hotel London
Novotel London Hotel Bridge
London Novotel
Novotel Tower Bridge
Hotel Style:
#24 Green Hotel in London
#155 Family Hotel in London
#177 Luxury Hotel in London
#235 Business Hotel in London
#254 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Novotel London Tower Bridge staff and other travellers.
32 questions
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Questions? Get answers from Novotel London Tower Bridge staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“stay and eat there”
 of 5 bubbles RuslanaY, 21 Oct 2016 | Read review
“Inner rooms quiet”
 of 5 bubbles sharonwO7282CF, 5 Sep 2016 | Read review
“We had an Exective Room situated on the second floor with lovely A/C and free WiFi”
 of 5 bubbles DonnaEmbo, 1 Sep 2016 | Read review
“our room had a partial view of the Tower of London ;-D”
 of 5 bubbles tonybB5894RY, 1 Sep 2016 | Read review
“We were on the third floor and it was really quiet.”
 of 5 bubbles PamP783, 18 Aug 2016 | Read review
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