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Grosvenor House, A JW Marriott Hotel

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Traveller (891)
Room & Suite (352)
Dining (72)
Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“park lane”(266 reviews)
“red bar”(82 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
2 May3 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,829)
There are newer reviews for Grosvenor House, A JW Marriott Hotel
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Traveller rating
1,417
722
283
124
77
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1,417
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283
124
77
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All reviewspark lanethe executive loungered barpark roomafternoon teamarble archoxford streetgreat roomupgraded to a suiteturn down serviceconcierge staffluxury hotelan upgradebuckingham palacewonderful hotellondon hoteltube station
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781 - 785 of 2,623 reviews
Reviewed 7 March 2016

So nearly there with the Marriott influence. Refurbishment work still under way but results so far are very good. Although not big the reception area is light and airy and has a modern feel. Upgraded to an executive room an arrival, newly refurbished, very clean...More

2  Thank SWC_7
Response from Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott HotelResponded 9 March 2016

Dear SWC_7, Thank you for taking the time to share your experience following your visit to Grosvenor House, A JW Marriott Hotel. I am very pleased to see that you have returned back to us for a second visit and appreciate your overall positive feedback....More

Reviewed 7 March 2016

My family consists of four people, and we were able to split one large room. We stayed in the Marriott for two days after we had spent five days at the London School of Economics dormitory, Carr-Saunders Hall. The Marriott was a huge upgrade from...More

Thank rankinth
Response from Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott HotelResponded 9 March 2016

Dear rankinth, Thank you for taking the time to share with us your experience from your most recent visit with us. It is great to see that you and your family had such an overall pleasant stay and thoroughly enjoyed our guestrooms and food offerings....More

Reviewed 6 March 2016 via mobile

Located on Park Lane across from Hyde Park, the hotel is undergoing a transformation. The lobby and executive lounge on the ground level has been stylishly renovated within a classic traditional backbone. The rooms however are still undergoing renovation with my room being in its...More

Thank Alex C
Response from Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott HotelResponded 9 March 2016

Dear Alex C, Thank you for taking the time to write your review here at Trip Advisor. At Grosvenor House, we continuously work at upgrading our facilities to meet the modern needs of our valued guests, whilst preserving the heritage of this iconic building. Our...More

Reviewed 6 March 2016 via mobile

Overlooking the Hyde Park, this hotel exudes old world charm from every corner. It's location is ideal for exploring Central London. From Harrods to Shops on Oxford Street, and onward to pubs in Covent Garden, you can walk to everywhere. While Marble Arch is the...More

Thank Ibnbatutaa
Response from Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott HotelResponded 9 March 2016

Dear Ibnbatutaa, Thank you for your posting here on Trip Advisor. Reading your review it appears that you had some fantastic days in London visiting some of the world famous sights in the nearby area of the hotel. I am looking forward to welcoming you...More

Reviewed 5 March 2016

It is an amazing feat to serve 1,300 people with a decent, three course lunch. Is there anywhere else that could achieve this so efficiently? The food was good, the service excellent and the organisation, even down to the cloakroom was slick. Very well done.More

Thank Steven J
Response from Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott HotelResponded 9 March 2016

Dear Steven J, Thank you for taking the time to share your feedback following your visit to the Grosvenor House, A JW Marriott Hotel. We are proud to cater for thousands of guests daily and positive comments from our delegates are always welcome. I am...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 354 - US$ 1,001 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#207 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 354 - US$ 1,001 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#207 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (891)
Room & Suite (352)
Dining (72)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
bouldermom989
7 March 2018|
AnswerShow all 3 answers
Response from Marc C | Reviewed this property |
Yes they do - No charge
0
Votes
bbussey47
7 February 2018|
AnswerShow all 2 answers
Response from LMK-CO | Reviewed this property |
Hi, Breakfast is included for Marriott Members with status and if you buy a room at a rate that includes breakfast. This is a full English breakfast and worth it in the lounge including eggs, meats, fruits, and all types of... More
1
Vote
bbussey47
7 February 2018|
AnswerShow all 10 answers
Response from Jo M | Reviewed this property |
Yes, the meals are better than light, included in the price. There are meals for Muslims, as well as more traditional meals for everyone else. Meals are more complete and better than concierge meals in the US. An... More
1
Vote
Room Tips
"Avoid this hotel as this problem could ruin your stay"
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"away from the elevator"
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"refurbished room"
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"Try not to stay on a floor that has construction and try to get a room that has a view."
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