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Grosvenor House, A JW Marriott Hotel

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Traveller (913)
Room & Suite (359)
Dining (72)
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Overview
  • Excellent57%
  • Very good27%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“park lane”(266 reviews)
“red bar”(82 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,862)
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1,436
730
285
124
80
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All reviewspark lanethe executive loungered barpark roomafternoon teamarble archoxford streetgreat roomupgraded to a suiteturn down serviceconcierge staffluxury hotelan upgradebuckingham palacewonderful hotellondon hoteltube station
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21 - 25 of 2,655 reviews
Reviewed 3 weeks ago via mobile

Amazing location on Park Lane opposite Hyde Park. Beautiful furnishings and v efficient and attentive staff. The room was v large, well set out and had all the comforts and frills you would expect. The rooms are expensive and breakfast was £29. The conference rooms...More

Thank Matt C
Reviewed 3 weeks ago

Stayed one night only, but from the moment we walked in the staff were brilliant. Special mention to Christne and Stella at reception. Room was really nice. Excellent location. Food was very nice and afternoon tea very popular.

Thank cindyborni
Reviewed 3 weeks ago

Food was lovely and great not just to be served a salad as a vegan. The staff would not allow me to have the wifi code apparently for 'security reasons' at the event but the event hosts were asking us to tweet, so was rather...More

Thank Harriet G
Reviewed 3 weeks ago via mobile

Besides the location, it is the most pathetic hotel you will find in London. They have the most awful rooms, must be last renovated in 90's or even earlier. Entire hotel staff is very unprofessional, arrogant. The staff does big favour by giving you a...More

Thank Vickys77
Response from Mathieu R, Hotel Manager at Grosvenor House, A JW Marriott HotelResponded 3 weeks ago

Dear Vickys77, Thank you for choosing to stay at the Grosvenor House, A JW Marriott Hotel and providing your honest feedback on our Trip Advisor page. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of...More

Reviewed 3 weeks ago

Stayed here just for one night and attended the BAFTA's after party, also in the hotel. The room was amazing. Upon check in we were upgraded to a suite which had a great reception room, huge bathroom and luxurious bedroom. The suite was great and...More

1  Thank sadiemills
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 335 - US$ 1,115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#213 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 335 - US$ 1,115 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#100 Family Hotel in London
#128 Romantic Hotel in London
#142 Business Hotel in London
#213 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (913)
Room & Suite (359)
Dining (72)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Nearby
Mayfair
Set beside some of London's best parks and home to
world-class galleries, luxurious hotels, and famed
thoroughfares, the ultra upscale Mayfair is one of
London's most exclusive haunts. Here the shopping is
haute, the dining is exquisite, and the nightlife is
vibrant. A casual stroll through the area’s chic
streets will reveal that Michelin stars and
chauffeured cars are practically the norm here. Even
...More
Questions & Answers
Ask a question
Karen H
17 May 2018|
AnswerShow all 6 answers
Response from 11Lovett | Reviewed this property |
On the card of information for the lounge it says as follows: Breakfast - 06:00-11:00 Afternoon delights - 13:30 -16:30 Cocktail hour - 17:30 - 21:30 (alcoholic drinks) Evening delights - 18:00 - 20:00 Or that’s how is... More
1
Vote
bouldermom989
7 March 2018|
AnswerShow all 3 answers
Response from Marc C | Reviewed this property |
Yes they do - No charge
0
Votes
bbussey47
7 February 2018|
AnswerShow all 2 answers
Response from LMK-CO | Reviewed this property |
Hi, Breakfast is included for Marriott Members with status and if you buy a room at a rate that includes breakfast. This is a full English breakfast and worth it in the lounge including eggs, meats, fruits, and all types of... More
1
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Room Tips
"Views of Hyde Park may be preferable"
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"Get a room facing Hyde Park"
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"View of the park is great."
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"Main Building, avoid wings"
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