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The Cumberland

Overview
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Great Cumberland Place, London W1H 7DL England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.5 Star accommodation
Additional information
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Offers from The Cumberland
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,877)
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5,882 results
Traveller rating
1,789
2,021
1,103
527
442
Traveller type
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LanguageEnglish
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1,789
2,021
1,103
527
442
Show reviews that mention
All reviews marble arch oxford street hyde park executive room excellent location large hotel pret a manger busy hotel tube station central line west end concierge selfridges iron doorman theatre
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1 - 5 of 5,882 reviews
Reviewed today via mobile

15 minute wait to check in. Receptionist could not speak English so was given useless directions to my room in the next building. Breakfast was horrible: cold buffet, tasteless coffee (when they eventually brought some out), sausages undercooked, understaffed. Basically, you are better off in...More

Date of stay: December 2018
Thank VFR123X
Reviewed yesterday via mobile

This hotel is in a great location just 1 min walk from Marble Arch tube and also the start of Oxford St shops. Check in is poor. 20 mins queue with no apology. Very quiet room despite being in such a busy part of London....More

Date of stay: December 2018
Thank DavidS852
Response from IanFletcher, General Manager at The CumberlandResponded today

Dear DavidS852, Thank you for taking the time to share your review with us. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what the city...More

Reviewed 2 days ago via mobile

Great hotel on Oxford Street near Marble Arch. Extremely good bedrooms, very clean, well sized and extremely comfortable beds with top quality sheets. Reception and concierge staff are very friendly. Looking forward to the launch of the best hotel turning into a Hard Rock Hotel...More

Date of stay: December 2018
Thank symro
Response from IanFletcher, General Manager at The CumberlandResponded 2 days ago

Dear Symro, Thank you for taking the time to share your review with us. London is truly a remarkable city, and I could not agree with you more that the location of the hotel is in a perfect setting to explore all what the city...More

Reviewed 3 days ago

Average stay but well located hotel. Once a modern hotel, now is in need of refurbishment. Rooms are clean and functional, however classing this as a 4* hotel is questionable compared to others in the City.More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank Vacation47740801336
Response from IanFletcher, General Manager at The CumberlandResponded today

Dear Vacation47740801336, Thank you for taking the time to provide us with your very thorough review of your experience at The Cumberland Hotel. All of the details you mention are important to us and I am deeply disappointed that we did not meet our own...More

Reviewed 4 days ago

My fourth stay at this hotel. I was very disappointed with the online booking and follow up calls and discussions with various staff to try and get promotional offers applied to my bill after being overcharged. I was aware of the refurbishment works but was...More

Review collected in partnership with this hotel
Date of stay: December 2018
Thank SGr4
Response from IanFletcher, General Manager at The CumberlandResponded yesterday

Dear SGr4, I truly appreciate your feedback and understand that our attention to detail is one of the key components to creating a positive overall experience for our guests. Your feedback is very important and allows me to review and fine-tune what the hotel has...More

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About
Description
The Cumberland Hotel is one of London's most famous and finest four star hotels. Opposite Marble Arch, it is perfectly located with superb service and facilities. Its inspiring lobby exhibits inspirational More original works of modern art, perfectly complimenting its contemporary style. A great hotel in a perfect location in one of the world's great cities! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Refrigerator in room
Wheelchair Access
Pool
Beachfront
Spa
Breakfast included
Free Parking
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,019
Price range
US$ 173 - US$ 528 (Based on Average Rates for a Standard Room)
Also Known As
The Cumberland Hotel London
,
Cumberland Hotel London
,
Cumberland London
Location
United Kingdom > England > London > Marylebone
Hotel class
Contact Information
Hotel Style
Family
,
Romantic
,
Business
,
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
1,019
Price range
US$ 173 - US$ 528 (Based on Average Rates for a Standard Room)
Also Known As
The Cumberland Hotel London
,
Cumberland Hotel London
,
Cumberland London
Location
United Kingdom > England > London > Marylebone
Photos
Traveller (1,461)
Room & Suite (599)
Dining (68)
Business Centre & Event Rooms (2)
Nearby
Marylebone
Marylebone offers what so many London neighbourhoods
cannot: a village feel coupled with urban convenience.
Much of its success rests in its location. Wedged
between the northeastern corner of Hyde Park and the
southern end of Regent's Park and with a number of
Tube stations within easy reach, Marylebone is as
pedestrian friendly as Central London gets. The
bustling shopping mecca of Oxford Street separates it
...More
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Questions & Answers
Ask a question
Rosh1685
19 November 2018|
AnswerShow all 8 answers
Response from Oliver K | Property representative |
Dear Rosh 1685, Greeting from The Cumberland Hotel Yes we do have hairdryer in each room. Should you have any further question please do not hesitate to ask. Kind regards, The Cumberland Team
1
Vote
cmps42
1 November 2018|
AnswerShow all 2 answers
Response from Oliver K | Property representative |
Greeting from The Cumberland Hotel. We can not guarantee an early check in as it is subject to availability however, you can always leave your luggage with our concierge and check in when the room becomes available at... More
0
Votes
Emma A
3 October 2018|
AnswerShow all 4 answers
Response from Oliver K | Property representative |
Dear Emma A, Yes we will have X-mas day buffet from 2.00 until 6.00 PM @ £45 Per adult / £25.00 per child If you need any further info please contact the hotel directly. Kind regards, The Cumberland Team
0
Votes
Room Tips
"Higher up away from the street."
Clutters01
1 week ago
Read review
"Choose another hotel"
andreweY5108SW
2 weeks ago
Read review
"Don't go there"
josiejosh2016
2 weeks ago
Read review
"Time your check ins/outs, breakfasts etc away from peak if to can. Our level 2 room was good + not to much..."
MMAHx
2 weeks ago
Read review
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