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Kensington Gardens Hotel

318 reviews
#404 of 1,081 Hotels in London
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Traveller (76)
Room & Suite (146)
Overview
  • Excellent30%
  • Very good51%
  • Average15%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Non-Smoking Hotel
Free Parking
Breakfast included
Air Conditioning
Pool
2.5 Star Hotel
All hotel details
Offers from Kensington Gardens Hotel
Special Price: 15% off room rate
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Reviews (318)Write a Review
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All reviewsphoenix hotelbayswater tube stationsister hotelno liftnotting hillsingle roomtop floorsmall closetroom keycontinental breakfastlady on receptionclose to shopshyde parkminute walkrecommend this hotelcentral linenice stay
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131 - 135 of 232 reviews
Reviewed 15 May 2014

Needed somewhere central (ish) without spending a fortune whilst in London on business and a budget. This place certainly fitted the bill, Room was clean, had all I needed - drinks, tv, bed, desk, bathroom, and all staff were polite and helpful. Although I Bpooked...More

Thank Mark D
Response from Linda S, Assistant Manager at Kensington Gardens HotelResponded 2 June 2014

Thank you for taking the time to write a review. We are delighted to know the Kensington Gardens hotel fitted your requirements and look forward to welcoming you back.

Reviewed 22 February 2014

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1  Thank Carolyn M
Response from Linda S, Assistant Manager at Kensington Gardens HotelResponded 24 February 2014

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Reviewed 18 February 2014

I am currently staying at Kensington Gardens Hotel with two kids (age 12&13) in a 3-bedroom. The room is really nice, far superior to what I had imagined knowing that the hotel standard in London is generally lower than elsewhere. I had even warned about...More

1  Thank Maren L
Response from Linda S, Assistant Manager at Kensington Gardens HotelResponded 24 February 2014

Thank you for the kind comments. We are pleased to know that Kensington Gardens hotel exceeded your expectations and we are looking forward to welcome you back!

Reviewed 17 February 2014

A simple place, but fantastic service. I was an idiot and left something in my room after I left. They searched high and low for it and found it for me. They posted it back to me. As it said, a simple place, nothing fancy,...More

2  Thank Katherine N
Response from Linda S, Assistant Manager at Kensington Gardens HotelResponded 18 February 2014

Thank you for the positive comments. We are delighted to know that you are happy with the service you recieved and very much hope to welcome you back to Kensington Gardens hotel.

Reviewed 29 January 2014

Although I thought booked a en-suite single room for 2 nights, was allocated a double bed on the top floor. Cost £69 per night. Room 3 had a single layer window, looking out to the back. Bed was fairly comfortable and the Samsung freeview TV...More

3  Thank 464chrisk
Response from Linda S, Assistant Manager at Kensington Gardens HotelResponded 31 January 2014

Thank you for taking the time to review Kensington Gardens hotel. We highly value all customer feedback, as this is a great way of improving the service we provide. We would very much like to welcome you back to stay.

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Details
Price range
US$ 90 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 90 - US$ 195 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (76)
Room & Suite (146)
Nearby
Notting Hill
As West London's friskiest corner, Notting Hill more
than manages to retain plenty of the same appeal
that's brought the affluent area so much worldwide
attention. In this attractive cobblestoned
neighbourhood, a delectable variety of eateries,
independent shops, galleries and street vendors offer
a delightful window into how to live the good life in
London, with each presenting visitors with an
...More
Questions & Answers
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Brigitte S
27 December 2017|
Answer
Response from Kathleen S | Reviewed this property |
Hi. Reception isn't open 24 hours but sister hotel Phoenix next door is and no problem dropping off or picking up keys. They have a board specifically for KHG keys so process is quick.
0
Votes
Brigitte S
27 December 2017|
AnswerShow all 4 answers
Response from PaulTheTravelGuy | Reviewed this property |
Just stayed there. Super-friendly reception. They are open from 8a-5p. After 5p, you have to drop off or pick up your key from the Phoenix Hotel, just a few doors down. Not an inconvenience at all.
1
Vote
Laura908
17 May 2017|
AnswerShow all 4 answers
Response from KarlFeher | Reviewed this property |
BTW Tube is Metro or Subway in London English, Gatewick express is a direct train from the Gatwick airport to the City. You can purchise all tickets online in advance. And then just showing your QR codes.
0
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Room Tips
"some rooms face the park across the way."
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"No elevator, steep staircase."
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"If a lift is needed, book a room at Phoenix rather than Kensington Gardens."
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"No lift, so if you have trouble with stairs contact the hotel first."
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