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Thistle Kensington Gardens

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#290 of 1,080 Hotels in London
Certificate of Excellence
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1,790 Reviews from our TripAdvisor Community

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There are newer reviews for Thistle Kensington Gardens
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Showing 1,514: English reviews
Reviewed 15 August 2015 via mobile

Very small rooms with a very large price No room to put suitcases were offered a upgrade to a queen bed room at 20 pounds a night extra bathroom clean but carpet very stained however very very close to bus and tube stations

Thank Lawrence S
Eastbourne, United Kingdom
Reviewed 14 August 2015

My husband and I stayed here for one night to celebrate our first wedding anniversary, as we had booked tickets for Much Ado at the Globe the next day. The hotel is in an excellent location, overlooking Hyde Park, and is easy to find. We were greeted by a friendly and helpful young man, who informed us that our room...

4Thank leelee29_11
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear leelee29_11, Your recent review was an absolute pleasure to read, thank you for taking the time to share this. I have spoken to Dale and shared your comments, he is delighted he was able to enhance your stay in some small way. It is usually always the team that make the difference, that is certainly clear on this occasion...

Coventry, United Kingdom
Reviewed 13 August 2015

Stayed for one night early July and booked an executive room as these are much larger and well appointed. The room was excellent, good wifi and good aircon keeping it nice and cool on a couple of hot days. Check in was good and the staff were very helpful in checking that all the rooms on a large booking were...

2Thank bsnsjone
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear bsnsjone, I was delighted to read that you had an 'excellent stay' recently, thank you for sharing your experiences. I am glad the hotel met all of the needs of your group and that the team looked after you from arrival to departure. A pleasure to read and share, thank you again. Kind regards - Andrew Byrne, General Manager

Reviewed 12 August 2015 via mobile

Stayed here for 3 nights from 7-10 August. The positives: The location was great, right across the road rom Hyde park and about a 2 minute walk to Queensway tube station. There was a petrol station below which was great as we were able to pick up incidental items easily. The negatives: I booked a standard room and the rooms...

Thank Sally_McLeod87
Wangaratta, Australia
Reviewed 12 August 2015 via mobile

Spent 3 days here at the start of our Uk holiday with 3 couples. Rooms are clean and tidy but a little small. All staff were very helpful and friendly and the breakfast was delicious. On off buses at the front door, good pub a block up called The Swan

Thank Karen M
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Karen M, Many thanks for your recent review, it was pleasing to read you enjoyed your stay at the start of your trip. Thank you for sharing your experiences. Kind regards - Andrew Byrne, General Manager

Reviewed 8 August 2015 via mobile

Best place to stay in London when on a business trip. Clean sheet. Quiet rooms. Close to public transport. Opposite Hyde Park (ideal for the morning run). Affordable. Lots of plug points. Breakfast buffet is average and boring.

Thank Mohamed S
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Mohamed S, Thank you very much for sharing your experiences and for your 5/5 review following your recent stay. For business or pleasure, I sincerely hope we can become your hotel of choice when staying in London. Thanks again for your review. Kind regards - Andrew Byrne, General Manager

Reviewed 5 August 2015 via mobile

I have just stayed here for a trade show on Saturday & Sunday night. Have to admit first impressions not great as did not like having to take the lift from the street to reception. Reception staff were very pleasant apart from one guy who worked on Sunday morning when we enquired about a cab was quite irritated when I...

Thank discerningdi
Helsinki, Finland
Reviewed 3 August 2015

The hotel was well situated across the Hyde Park and near the Underground station. Had no trouble finding the hotel by walking from the Paddington Railway station even though It was our first time in the city. We were happy to discover that the hotel is situated above a gas station with a 24h open store which saved us money...

Thank KaaloFin
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear KaaloFin, Thank you for taking the time to review your recent stay with us at Thistle Kensington Gardens. We do have an enviable location incredibly close to several transport links and the London Underground. It was also great that you could take advantage of the Waitrose 24hr convenience store located under the hotel. I certainly hope we can welcome...

Liverpool, United Kingdom
Reviewed 2 August 2015 via mobile

I stayed for one night, due to work commitments and will definitely be back again! The hotel is easy to fine, central and very close to Queensway tube station. I can't fault the people on reception, they were very efficient at both checking me in and out. Whilst checking me out, it was a Friday and insisted on having a...

1Thank Cass_G_11
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear Cass_G_11, Thank you for choosing to review the hotel following your recent stay. I am delighted the team recognised such an occasion and that they made you feel welcome. And I'm really pleased you got the opportunity to enjoy our breakfast buffet - that and a crunchie; what a great way to start a Friday! I hope we can...

Reviewed 30 July 2015 via mobile

The hotel itself is really nicely decorated inside, the rooms are well quipped and have a personalised touch with brilliant views. If asked definitely get a room on the 9th floor for the views across the city. The staff were wonderfully friendly, and it's only small things but they were attentive when checking in and checking out and as I...

2Thank posy1991
GM_KGN, General Manager at Thistle Kensington Gardens, responded to this review

Dear posy1991, Your 5/5 review was much appreciated, thank you. I am delighted you enjoyed your stay and that the team looked after you. Great tip about requesting a high floor, and whilst we cannot always guarantee it, the views over Hyde Park are fantastic. Thanks again for your review, and hopefully we will welcome you back soon. Kind regards...

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  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Newly refurbished modern hotel located on Bayswater Road with the tranquility of Hyde Park and Kensington Gardens opposite, and within walking distance to Paddington, Oxford Street, Kensington, Notting Hill and Edgware Road, the hotel is ideally placed for business or leisure. Good transport links ensure that the city and theatres are also within very easy reach. All Deluxe and Executive bedrooms are located at the front of the hotel and have amazing views over Kensington Gardens and are available at a supplement. ... more   less 

Additional Information about Thistle Kensington Gardens

Address: 104 Bayswater Rd, London W2 3HL, England
Region: United Kingdom > England > London
Price Range: ₹ 8,807 - ₹ 15,566 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thistle Kensington Gardens 4*
Number of rooms: 175
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Also Known As:
Thistle Kensington Gardens London
Hotel Style:
#172 Business Hotel in London
#189 Family Hotel in London
#210 Romantic Hotel in London
#210 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Thistle Kensington Gardens staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms at the back”
 of 5 bubbles Kaz1560, 19 Dec 2016 | Read review
“Choose a high floor, be aware that the rooms that overlook Hyde Park, also look onto a busy road, with a petrol station below the hotel.”
 of 5 bubbles GRB996, 11 Dec 2016 | Read review
“I like the room facing the hyde park”
 of 5 bubbles Nan220979, 27 Nov 2016 | Read review
“Higher up and facing the park is nice - Bayswater is a very busy road but the traffic noise was not a problem on the 8th floor”
 of 5 bubbles AlexandriaGrandDad, 21 Nov 2016 | Read review
“Views from the upper floors really good.”
 of 5 bubbles ianmB2618BS, 19 Nov 2016 | Read review
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