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Royal Lancaster London

3,607 reviews
#188 of 1,078 Hotels in London
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Traveller (841)
Room & Suite (547)
Dining (114)
Overview
  • Excellent48%
  • Very good36%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“hyde park”(921 reviews)
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Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
5.0 Star Hotel
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,607)Write a Review
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1,351 - 1,355 of 3,019 reviews
Reviewed 15 November 2014

Stayed for one night in November. Hotel is in a great location opposite Hyde Park and just down from Marble Arch. Ideal if you are visiting from abroad and want a good base from which to explore London. Our room was on the 14th floor...More

Thank PaulandJane10
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded 16 November 2014

Dear PolandJane10, The team and I are delighted that you enjoyed your the view from 14th floor, location and service. It really is encouraging to read such a wonderful review. Our buffet breakfast has plenty of varieties and I am very glad to know that...More

Reviewed 13 November 2014

Stayed here one night for a large corporate event. It's a very large modern hotel. The location has the benefit of being near Hyde Park and a not-too-long walk to Oxford street, but Lancaster Gate is not the most convenient tube station if you have...More

Thank traveller_constant
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded 16 November 2014

Dear Traveller_constant, I thank you for taking the time to leave a review of your recent stay at the Lancaster London. I am pleased to read that you and your colleague enjoyed the overall experience however I am sorry to that some aspects did not...More

Reviewed 13 November 2014

I stayed at this hotel in November 2014 from the moment you arrive the staff make you feel very important and are truly friendly from checking in, dinner service and at breakfast- well done absolutely first class. The accommodation was good but for the money...More

Thank David F
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded 16 November 2014

Dear David F, I am absolutely delighted you had a wonderful stay with us, and thank you so much for your very kind words. It is always our aim to exceed guest expectations and I am thrilled you found our service at every touch point...More

Reviewed 12 November 2014

Brilliant location sat Lancaster Gate .Room big and very clean and views from higher floors spectacularJust across road from Hyde Park. Staff very efficient and friendly Only negatives were spraying of air freshener type product in foyer which was so strong it caused breathing diffulties,...More

Thank ValannW
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded 16 November 2014

Dear ValannW, Thank you for taking the time to post your feedback on Tripadvisor, it is much appreciated. I am ever so glad to read that you enjoyed overall experience at the Lancaster London hotel however, I am truly sorry to learn some aspects did...More

Reviewed 11 November 2014

5 nights of genuine caring staff amid glamorous surroundings, including delightful bar and restaurants. Comfortable, clean beds with indulgent linen - Will definitely be heading back here when next in London :-)More

Thank trish s
Response from LancasterLondonHotel, Front Office Manager at Royal Lancaster LondonResponded 12 November 2014

Dear Trish S, Thank you for taking the time to write a review on TripAdvisor. Our team take great pride in looking after our guests’ whilst in our hospitality and to read that you found our staff caring is extremely rewarding, We are thrilled you...More

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Traveller (841)
Room & Suite (547)
Dining (114)
Hotel & Grounds (536)
Bathroom (50)
Business Centre & Event Rooms (45)
Family and Play Areas (1)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 233 - US$ 484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#89 Family Hotel in London
#147 Luxury Hotel in London
#153 Romantic Hotel in London
#206 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 233 - US$ 484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#89 Family Hotel in London
#147 Luxury Hotel in London
#153 Romantic Hotel in London
#206 Business Hotel in London
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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