We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Lancaster London

Show Prices
#240 of 1,087 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Lancaster London
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

3,391 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Lancaster London
See the most recent reviews
Showing 2,819: English reviews
Los Angeles, California
Reviewed 23 October 2014

Great staff, great place! Thank you Paul for all your help! The room was very trendy, but cozy. The breakfast was among the best that I had express wise. The check in process was very fast and friendly.

 Report
Helpful?
Thank Peter G
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Peter G, I am absolutely delighted you had a wonderful stay with us, and thank you so much for your very kind words. It is always our aim to exceed guest expectations, and I am thrilled you found our staff, food and bedroom to be amazing. The team take great pride in looking after our guests’ whilst in our...

Bishop Auckland, United Kingdom
Reviewed 23 October 2014 via mobile

Lucky enough to stay at the hotel and attend an award ceremony for Highways Excellence. Great efficient check in from lovely pleasant young lady called Eden who was very good gave us the chance to upgrade and then helped my wife with directions to the shops! The food at the event was exceptional and the bedroom was very comfortable and...

 Report
Helpful?
Thank Phillip L
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Phillip L, Thank you for taking the time to leave your lovely feedback for us. I am delighted to hear how attentive, helpful and friendly you find my colleagues. The Front Office team are always keen to make all of our guests feel welcome and at home. I will also pass along your feedback to all of our departments...

Reviewed 21 October 2014

Marvellous afternoon tea. The sandwiches, tartes, scones, cakes, pop cake and macarons were fantastic and tasted great. We missed an Oolong tea in the tea assortment . The service was great and especially our waiter Kaza was smiling and helpfull and with nice friendly jokes to my two daughters at 13 and 18 - he made the experience even better....

 Report
Helpful?
Thank Anne Britt N
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Anne Britt N, Thank you for your feedback after visiting for Newly created Afternoon Tea. I am delighted to know that you and your family had a great time at our Lounge Bar while having our lovely sweet afternoon tea. As you mentioned, our focus is to delivery fantastic foods with great and consistent service delivery from the team...

Reviewed 20 October 2014 via mobile

Had the pleasure of visiting Nipa Thai in Lancaster London hotel on the recommendation of the Executive Chef Ben – who also insists that we return for what I hear is an amazing afternoon tea. Nipa was fantastic and to find such authentic Thai food served by a great front of house team was the perfect way to end a...

 Report
Helpful?
1Thank Mruby13
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Mruby13, Thank you for your kind feedback on Tripadvisor for your visit to Nipa Restaurant. The team take great pride in looking after our guests’ whilst in our hospitality and to read that you found our staff excellent is extremely rewarding, We are thrilled you enjoyed the fantastic food in Nipa and great service from the team. I am...

Wales
Reviewed 19 October 2014

We booked 2 Super Deluxe doubles rooms for 2 nights 17th & 18th October 2014. Negatives - 1. Our room was a little tired, paper worn, paint chipped, bathroom mirror frosted, door not self closing properly and a host of other wear & tear issues. In themselves not major but collectively marred the experience. 2. Confusion &/or poor communication between...

 Report
Helpful?
Thank georgecymru
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Georgecymru, Thank you for your feedback for your recent stay at the Lancaster London Hotel. I appreciate your negatives and positive feedbacks and We are taking our guest feedback very seriously as without constructive criticism we are unable to constantly monitor and improve our levels of guest satisfaction and attention to detail. However, I am very glad to know...

Cardiff, United Kingdom
Reviewed 19 October 2014 via mobile

Just had a weekend here celebrating our silver wedding anniversary. The welcome and special touches they arranged throughout our stay were really appreciated. Staff are very professional and friendly. We ate breakfast at the hotel which was very good. We ate a la carte the first morning but opted for buffet the second day. Location is excellent with our room...

 Report
Helpful?
Thank livetotravelalo
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Livetotravelalo, I am delighted to read your wonderful review of your stay with us, and thank you so very much for taking the time to write it and for your truly lovely comments which I will pass to all the team, The guest experience and customer service at Lancaster London are our highest priority, and it pleases me hugely...

Reviewed 18 October 2014

We very much enjoyed our late lunch at the Lancaster London Hotel. The service by Camila was extremely polite and had the perfect quality of being ever-present but entirely unobtrusive. I would highly recommend this restaurant.

 Report
Helpful?
Thank GloucesterSquare
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear GloucesterSquare, I am absolutely delighted you had a wonderful stay with us, and thank you so much for your very kind words. Your comments regarding the service are really a credit to every member of staff at the hotel and I will certainly be passing this feedback onto the team and I am sure that Camila will be very...

Maidstone, United Kingdom
Reviewed 17 October 2014

Stayed one night as attending a work do nearby . Nice hotel - room was clean with everything I needed. Bathroom suite is a little tired. Room service was prompt. No breakfast even though paid over £250 for the room which is a bit of a rip off but then it is central london after all! drinks in the bar...

 Report
Helpful?
1Thank Natters84
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Natters84, Thank you for your stay and feedback about your stay at the Lancaster London Hotel. I thank you for your feedback in regards to Breakfast, Prices in the bar and bedroom. Please be advised that we always compare our prices with other 4 Star hotels in London and I appreciate your feedback. We will try our very best...

Bahrain
Reviewed 17 October 2014 via mobile

This was the third time I stayed at this hotel . Staff are very friendly, bright rooms, good views from room and overlooking Hyde Park. Location is excellent if you want to be at reasonable distance from Oxford Street and similar areas. It's close to tube station and bus stop. Price is on the higher side but reflecting hotel rates...

 Report
Helpful?
Thank Dheya_T
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Dheya_T, I am absolutely thrilled to read your wonderful review of your stay with us- thank you so very much for taking the time to write it, and for your lovely comments. It is always great to know that our valued regular guest always experience consistent service delivery from the team and enjoyed with everything about our hotel's facilities...

Windsor, England, United Kingdom
Reviewed 16 October 2014

Attending a 3 day conference nearby, I booked an Exec Room with City views and stayed 2 nights. Staff from reception to the restaurant were polished and made me feel very welcome during every interaction. The both room & the view were great and the bed was super comfortable. With the Central Line directly below the hotel, it makes this...

 Report
Helpful?
Thank Mark P
LancasterLondonHotel, Front Office Manager at Lancaster London, responded to this review

Dear Mark P, I am delighted to read your wonderful review of your stay with us, and thank you so very much for taking the time to write it and for your truly lovely comments which I will pass to all the team. Customer service at Lancaster London is the highest priority and I am very glad to know that...

1,212 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (769)
Viewed
Business Centre/Function Rooms (11)
Viewed
Dining (56)
Viewed
Room/Suite (178)
Viewed
Hotel & Grounds (92)
Viewed
Bathroom (47)
Viewed
View from Room (94)
Viewed
Family/Play Areas (1)
Viewed
0:48
Videos (1)
Viewed
Other (289)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (344)
Viewed
Amenities (31)
Viewed
Executive Club Room (36)
Viewed
Hyde Park Suite - Luxury Royal Park View (59)
Viewed
Presidential Suite (55)
Viewed
Dining (32)
Viewed
Royal Park Suite (37)
Viewed
Superior Double Room (23)
Viewed
Superior Twin Room (26)
Viewed
The Hotel (45)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (99)
Viewed
Hotel & Grounds (8)
Viewed
View from Room (9)
Viewed
Dining (25)
Viewed
Room/Suite (22)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (34)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
Lancaster Gate Hotel
#435 of 1,087 in London
2,016 reviews
Paddington / Maida Vale
Park Grand Paddington Court
Park Grand Paddington Court
#200 of 1,087 in London
732 reviews
Show Prices
Show Prices
Show Prices
Kensington and Hyde Park
Thistle Hyde Park
Thistle Hyde Park
#336 of 1,087 in London
854 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Whether looking down from one of the 416 well-appointed guest rooms and suites, or admiring the outlook from either award-winning restaurant, the 4-star deluxe Lancaster London hotel boasts some of the most panoramic views in the city, overlooking the lush green expanse of Hyde Park and many of the capital's famous landmarks. Walking-distance from Oxford Street, adjacent to Lancaster Gate Central Line tube station (providing a fast direct link to the CBD) and just a stone's throw from the Heathrow Express at Paddington, the hotel's location is perfect for all business and leisure visits to London. Renowned for its world-class function space, the Lancaster London's flexible meetings and events facilities can accommodate up to 3,000 guests. The vast Nine Kings and Westbourne Suites have their own dedicated entrances, sound-proofed dividing walls, state-of-the-art AV equipment and retractable Italian chandeliers. The Forest Suite is a collection of 13 contemporary spaces that can cater for smaller meetings and events of up to 200 delegates. Stylishly yet comfortably furnished using natural woods and fabrics, they are individually-designed to be inviting, calm and businesslike. Dining options at the hotel range from 24-hour room service, to traditional Afternoon Tea, to gourmet experiences in one of the highly-regarded restaurants. Inspired by the original Nipa Restaurant in The Landmark Bangkok Hotel, the 55-seat Nipa Thai Restaurant features a teak panelled interior and stunning traditional furnishings and ornaments, crafted in Thailand. Whether you judge it on its mouthwatering cuisine, subtle oriental décor or welcoming ambience, it is one of the most authentic Thai eating experiences in Europe. In contrast, Island Grill is a stylish modern venue featuring a delicious menu of wide-ranging European dishes alongside a varied selection of cocktails and wines to suit every taste and appetite. ... more   less 

Additional Information about Lancaster London

Address: Lancaster Terrace, London W2 2TY, England
Region: United Kingdom > England > London
Price Range: ₹ 12,925 - ₹ 28,352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lancaster London 4*
Number of rooms: 416
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Orbitz, Travelocity, Booking.com, Agoda, Asiatravel.com Holdings, Priceline and Cheap Tickets so you can book your Lancaster London reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Lancaster London Hotel London
Royal Lancaster London
Hotel Style:
#130 Family Hotel in London
#153 Romantic Hotel in London
#179 Luxury Hotel in London
#206 Business Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Lancaster London staff and other travellers.
33 questions
Ask a question

See all questions (33)

Questions? Get answers from Lancaster London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“A higher floor obviously gives a better view”
 of 5 bubbles val262, 8 Feb 2017 | Read review
“Higher floors have the best views but all the rooms were very comfortable.”
 of 5 bubbles TrackersMK, 8 Feb 2017 | Read review
“quieter room”
 of 5 bubbles danielwongdance, 8 Feb 2017 | Read review
“All rooms are nice”
 of 5 bubbles grati703, 25 Jan 2017 | Read review
“Park view rooms are great if you are prepared to spend a little more”
 of 5 bubbles Michaelluk, 17 Jan 2017 | Read review
5 of 5