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Holiday Inn London - Kensington

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Holiday Inn London - Kensington
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3,652 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn London - Kensington
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Showing 2,841: English reviews
Greater Newcastle, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 8 June 2016

We stayed at this hotel in early May 2016 four five nights on our first visit to London. The hotel is in a great location being a short walk to the Kensington High Street tube station and the Kensington High Street shops, restaurant's and cafes. The hotel is quite impressive, the staff were quite friendly and helpful and overall we... More 

Helpful?
3 Thank SteveVon
Level Contributor
76 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 7 June 2016 via mobile

What a great first impression. The lobby is huge with seating scattered throughout. Our room on the 2nd floor was large with plenty of storage for clothes and our luggage which is unusual for London. The underground is only a 5 minute walk away. The negative is the cost of the WiFi $10 for 24 hours.

Helpful?
1 Thank Jennifer H
Penrith, Australia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 June 2016

this is the worse hotel I have ever stayed in the rooms are tiny the reception staff are not helpful in anyway. the hotel helped themselves to my credit card for a total of $2490 on top of my bill they could not explain why certain amounts had been taken out and all they could do was cancel what they... More 

Helpful?
4 Thank sharynrogan57

Travellers are raving about these London hotels

Manchester, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 June 2016 via mobile

After parking my car my self in very tight basement was told valet parking is provided the Porter took the keys moved to different bay. The next day checked out at 12 pm asked if I could leave the car their till the afternoon so we can do some shopping told that was not problem when returned to collect car... More 

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3 Thank MAJID A
Middlesbrough, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 June 2016

Only stayed one night as my daughter had an interview to attend lovely hotel easy access for shops and tube station lovely friendly staff small bedroom but spotless nothing to complain about I would recommend

Helpful?
1 Thank 1955lesley
North Yorkshire, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 June 2016

I recently stayed at this hotel for two nights with my 14yr old son. I booked a superior twin room. The hotel is very well placed literally only 2 minutes walk from Kensington High Street tube station. Hotel reception area very impressive, staff welcoming and friendly. Breakfast in restaurant was very good, great choice and plenty. Charges for wifi and... More 

Helpful?
2 Thank _davidkirby456
London, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 June 2016 via mobile

I booked a spa day and massage at the Kensington close hotel imagine spa. Staff were very friendly, facilities were to a good standard, the pool was slightly noisy due to children's swimming lessons. The massage itself was fantastic, very professional and did a fantastic job. Muscles felt very relaxed. Would recommend it

Helpful?
2 Thank Diegs94
Canberra
Level Contributor
60 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
Reviewed 3 June 2016

Stayed here for three nights recently. We arrived at 9am and as our room was not ready staff allowed us to store our luggage until we could check in. The hotel itself looks quite flash in the reception area. The room we had was a double ensuite which was quite small. The shower and air conditioning was not the best... More 

Helpful?
Thank shorbow
Manchester, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2016 via mobile

Rooms in hotel very small. Location is great very near Kensington High Street Tube. I stay in lots of hotels in London and this is the first time there was a charge to use the Gym facilities £8 which I declined to use, it is these types of charges that lets hotels like this down.

Helpful?
1 Thank Mike4Mobile
Melbourne, Florida
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 June 2016 via mobile

Hotel is in a great Location. You are about a ten minute cab ride from Victoria station where you can get on the hop on hop off buses. There are many shops and big name retail stores in the area (H&M, Zara, etc.) Let me first say that the WIFI here is a HUGE joke. My Wife and I were... More 

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Thank This_Is_Nick

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Conference Facilities
Official Description (provided by the hotel)
Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 

Additional Information about Holiday Inn London - Kensington

Address: Wrights Lane, Kensington, London W8 5SP, England (Formerly Kensington Close Hotel)
Region: United Kingdom > England > London > South Kensington , Kensington and Hyde Park
Price Range: ₹ 6,757 - ₹ 13,685 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Kensington 4*
Number of rooms: 708
Reservation Options:
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Hotel Style:
#67 Spa Hotel in London
#350 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Kensington staff and other travellers.
66 questions
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Norwich
over a year ago
Llandovery, United Kingdom
over a year ago
Newcastle upon Tyne, United Kingdom
4 months ago

See all questions (66)

Questions? Get answers from Holiday Inn London - Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“local amenities provide good breakfasts, I prefer these just for the experience prior to popping on the tube”
 of 5 bubbles chrisx37, 1 Dec 2016 | Read review
“we had room 6010, 6th floor with a better view than the other 3 rooms we booked for other family members”
 of 5 bubbles kathrynh255, 30 Nov 2016 | Read review
“Club rooms include breakfast + spa / pool access”
 of 5 bubbles 309mikee, 29 Nov 2016 | Read review
“Don't bother”
 of 5 bubbles 224dudleym, 28 Nov 2016 | Read review
“if you want a normal bed you have to pay for an executive room”
 of 5 bubbles Signhild_N, 27 Nov 2016 | Read review
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