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Holiday Inn London - Kensington

Booking.comUS$ 153*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn London - Kensington
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4,023 Reviews from our TripAdvisor Community

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Showing 3,141: English reviews
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Beirut, Lebanon
Reviewed 2 days ago NEW

Booked for 4 nights. Hotel location was excellent only a few minutes walk from High Street Kensington. Staff were friendly and very professional. Special thanks to Mario from reception for finding me a suitable room. Executive room was larger than most Holiday Inn suites I've been to in London. It was clean, modern and very spacious. Bed and pillows are...

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Helpful?
1Thank Imad S
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear Imad S, Thank you for taking the time to share your experience at Holiday Inn Kensington High Street with a fantastic 5* review!!! I am pleased that every aspect of your stay was great specially the rooms, location and our staff. We are looking forward for your next visit. Kind Regards, Stefano B. - Front Office Manager

London
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

Wow the refurb is certainly impressive - I don't recall the hotel looking this good when I stayed last year. Stayed in a recently refurbished modern decor room on the 5th floor and ok space is a premium in the city, but it has been designed very well. Bed and pillows very comfortable with nice cotton sheets. Treated myself and...

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Helpful?
1Thank Opulence
About Hotel's Favourite Review
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear Opulence, Thank you very much for your 5* review and rating. I am delighted to read how much you enjoyed your stay. We are pleased you enjoyed our Health Club during and it also delights me that our breakfast met your expectations. I am sorry though to hear that you had few issues in the Bar. Please accept my...

Manila, Philippines
Reviewed 3 days ago NEWvia mobile

Located about a 3 minute walk from the Kensington High Street tube station, its in a great location for this part of London. The hotel is very nice and clean with a large bar area and a coffee shop that serves Starbucks in the lobby. Unfortunately I was here for business and the rooms are small with NO desk to...

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Helpful?
Thank MillionMiler17
UK
Reviewed 6 days ago NEW

Although the hotel itself was fine, the room I was given which was supposed to be a Superior Kingsize was not only basic, but so small. Upon entering the room, I found a small table, not the 'desk' as described in the literature. The gap between the base of the bed & wall (which had the tea/coffee shelf & wall...

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Helpful?
Thank kanda_jones
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear kanda_jones, Thank you for taking the time to post your review. Naturally, I am disappointed to learn of you rating your stay so poorly and of the challenges that accompanied your stay with us. I am especially sorry that you were unable to let us know about your unhappiness during your stay, as I feel sure that we could...

Leicester, United Kingdom
Reviewed 6 days ago NEW

Like all Holiday Inn's it has a good cleanliness and is genuinely a good hotel. But they differ in detail. This one missed the fact there was a long queue for check in and only one person on duty. There were four on the concierge desk, doing nothing including what appeared to be the manager. It also took two days...

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Helpful?
Thank Ralph T
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear Ralph T, Thank you for taking the time to alerting us to events during your recent visit to the Holiday Inn London Kensington High Street. We are delighted that you enjoyed our Bar and you found a good atmosphere, however I am so sorry that we did not meet you expectations in this occasion differing in details. Regarding the...

Bristol, United Kingdom
Reviewed 1 week ago NEWvia mobile

I visited here with my partner for his 40th birthday. I chose the hotel for its good name reputation and location in London. Check in was easy and efficient. Our room was on the third floor and lift and stairs all easy to find. The double standard room was tiny, it felt like a shoe box. A little disappointing when...

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Helpful?
Thank Buffs1974
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear Buffs1974, Thank you for sharing your recent experience at Holiday Inn London Kensington in such detailed way. We really appreciate your comments. Firstly we would like to thank you for choosing our hotel to celebrate your partner's birthday! We are delighted that you enjoyed our location, our swimming pool and also that you found our Reception well presented. Naturally,...

Newport, United Kingdom
Reviewed 1 week ago NEW

We stayed for two nights with a group of friends. The hotel is modern, our room was more than adequate, breakfast was excellent all in all I cannot fault this hotel. It is ideally located with many resteraunts nearby with easy access.

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Helpful?
Thank Grev2005
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear Grev2005, Thank you so much for the 5* review! We are thrilled that you had such a great stay with us and found our Hotel modern. I am pleased that every aspect of your stay was great specially the breakfast, location and our rooms. We would love to welcome you more often on your London trips. Kind Regards, Stefano...

Cambridge, United Kingdom
Reviewed 1 week ago NEWvia mobile

The most attractive positive of this hotel is it's great location. Literally a 2 minute walk from the tube station makes it perfect for those choosing to travel via this method. It's also not far from some very nice restaurants, we went to Theo's Simple Italian, attached to Hotel Indigo, another IHG brand; and the Ivy Kensington Brasserie for breakfast,...

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Helpful?
Thank sarahpoulter123
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear sarahpoulter123, Thank you for taking the time to review your recent stay at The Holiday Inn London Kensington. We are delighted that you had a nice stay with us and that you enjoyed our location, Bar and other facilities. Also we are thrilled that you described our Hotel clean and well-furnished with rooms very clean and modern. It also...

Reviewed 1 week ago NEWvia mobile

Went with my mum on the train for four nights. The trip down went smoothly but when we got there to check in; the staff told my mum who had booked in advance that we didn't have free breakfast for the five days but we did because my mum bought the tryus offer but when my mum explain this, the...

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Helpful?
Thank Beatrice W
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear Beatrice W, Thank you for taking time to share your thoughts and experiences of your recent stay at the Holiday Inn London Kensington. I am glad that you found our location suitable to the purpose of your visit and I am pleased to note that you have rated most of your experiences with us in favourable term. However, as...

Reviewed 1 week ago

Welcoming staff, very attentive. Good room - but did get a little warm if air con not turned on. Had on site exhibition, good facilities and easy access. User on-site parking, which was convenient - concierges were very helpful.

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Helpful?
Thank kevinbjones
Stefano B, Front Office Manager at Holiday Inn London - Kensington, responded to this review

Dear kevinbjones, Thank you for taking the time to leave feedback on your stay at the Holiday Inn London Kensington. I was very pleased to read your comment regarding the efficiency of our Staff. I have shared with all departments your positive comments about the Team. We are delighted that you had a nice stay with us and that you...

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04/06/2017 05/06/2017
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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Internet
  • Public Wifi
  • Paid Wifi
  • Free Internet
Services
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Room Service
  • Dry Cleaning
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Holiday Inn London - Kensington is a beautiful 4-star hotel centrally located near Kensington High Street tube station and a short walk from Kensington Palace & Gardens, Royal Albert Hall, Earls Court and the West End. The Hotel has 708 well-equipped non-smoking bedrooms including Executive bedrooms and Suites. Enjoy fresh seasonal dishes in the brasserie or a drink in the sunny private garden. Business traveller's appreciate the powerful WiFi service, wide ranging room service menu and an executive lounge for VIPs too. State of the art meeting facilities for up to 250 delegates are ideal for meetings, dinners and weddings. Shopping at Westfield and Oxford Street is a short distance away. Imagine Health Club and Spa includes a fantastic new gym and an 18 metre swimming pool with sauna, steam rooms and jacuzzi. The Spa offers an enticing selection of massage, facial and beauty treatments with our expert therapists. ... more   less 

Additional Information about Holiday Inn London - Kensington

Address: Wrights Lane | Kensington, London W8 5SP, England (Formerly Kensington Close Hotel)
Region: United Kingdom > England > London > South Kensington
Price Range: ₹ 9,348 - ₹ 18,527 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn London - Kensington 4*
Number of rooms: 708
Reservation Options:
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Also Known As:
Kensington Close London
Hotel Kensington Close
Kensington Close Hotel London
Hotel Style:
#70 Spa Hotel in London
#355 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn London - Kensington staff and other travellers.
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Questions? Get answers from Holiday Inn London - Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a LARGE double if you have clothes to hang or want to use the safe!”
awjlove, 8 May 2017 | Read review
“Quickest way to the tube is through Boots”
alanbQ7937TZ, 6 May 2017 | Read review
“Check the size of the room before booking”
AliBlackmore, 2 May 2017 | Read review
“Do not stay in "wings" - far away from main elevators”
RichardB544, 1 May 2017 | Read review
“Higher floors, Better views of surrounding city!”
Mike902, 1 May 2017 | Read review
5 of 5
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