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London Hilton on Park Lane

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#326 of 1,088 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
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London Hilton on Park Lane
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2,993 Reviews from our TripAdvisor Community

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There are newer reviews for London Hilton on Park Lane
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Showing 2,720: English reviews
Warsaw, Poland
Reviewed 16 June 2016

A good place to stay on business or a tourist trip to London. If you require a 5* hotel and are willing to bear the cost (which is not as eye-watering as many other London hotels), this is a good choice. As in many Hilton-branded hotels, you get a nicely done room (mine seemed to have been recently renovated) with...

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Helpful?
Thank matowi
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear matowi, I am pleased to read that you had a wonderful stay with us recently. I am glad that you were pleased with your room and that it was well equipped with amenities. It is great that you had a smooth arrival experience and that the staff ensured that you were well looked after. I am pleased that they...

Lima, Peru
Reviewed 16 June 2016 via mobile

Great location. Very helpful staff, made us feel welcome and at home. Special mention of Alejandro at the front desk and the concierges who were very cordial and helpful. Room was clean and view of the park is great. Thanks!!!!!!!

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Helpful?
Thank elianaw_13
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear elianaw_13, I am pleased to read that you enjoyed your stay with us recently. I am glad that you enjoyed the hotel's central location and that the staff ensured that you were well looked after. Furthermore, I am pleased that the Receptionist, Alejandro, and the Concierge team were especially accommodating. We thank you for your compliments, and we hope...

Granger, Indiana
Reviewed 16 June 2016 via mobile

Rooms were nice, staff was pleasant and very helpful, location was right between Buckingham Palace and Hyde Park. The only criticism I would have was that there was no pool or hot tub which would've come in handy after a long day walking around and exploring London. We loved our stay here and would recommend and consider it again.

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Helpful?
Thank drc46530
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear drc46530, I am pleased to read that you had a great stay with us recently. It is great to learn that you found your room comfortable, the staff hospitable, and that the hotel's location was very central. I am sorry that the hotel does not have a pool or jacuzzi, although the gym does have a steam room and...

Gillingham, England, United Kingdom
Reviewed 14 June 2016

we were treated to this by family for a Christmas present the teas werer all served in piots but were tea leaves and I don't likje this so had to succumb to orange juice as the coffee was far to strong the sandwiches were all different types of roils and ll brown but choice was reasonable they were served frst...

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Helpful?
Thank Linda T
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Linda T, Thank you for taking the time to share your recent feedback with us. I am pleased that you had the opportunity to have afternoon tea in our Podium Restaurant, however I was sorry that you did not have the best experience. I was sorry to read that you felt that the coffee was too strong and that...

London, United Kingdom
Reviewed 14 June 2016

The hotel is fabulously situated on Park Lane offering fantastic panoramic views over London. We were greeted by friendly very attentive staff. Our room was superb and we wanted for nothing......everything was in the room to make our stay as enjoyable as possible.......although 5 mins after we'd unpacked, we had a visit from a housekeeper offering free bottles of water...

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Helpful?
Thank julie_stone54
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear julie_stone54, I am pleased to read that you had a wonderful stay with us recently. I am glad that you enjoyed the marvellous views and that you found your room very comfortable. However, I was sorry if the housekeeper disturbed you for too long. I am glad that you had the opportunity to visit Galvin at Windows on the...

Reviewed 12 June 2016

I stayed here for only 1 night. I requested 2 connecting rooms and got those without any trouble. The rooms were very spacious and had amazing views! The breakfast was very good. Ana, a young friendly staff member, took great care of us! I would definitely stay here again!

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Helpful?
Thank Thomas N
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Thomas N, I am pleased to read that you had a wonderful stay with us. It is great to learn that you received connecting rooms as per your request, and that you enjoyed the views from them. I am also glad that Ana looked after you very well during breakfast. We hope to see you again in the near...

Tel Aviv, Israel
Reviewed 12 June 2016

refused to allow me, in spite of in writing promise, the use of the business launch after check out and till the late time flight back home. terrible attitude of the desk manager!!!! this should not be the service level to a repeated customer of Hilton !!!!!

Review collected in partnership with Hilton Hotels & Resorts
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16Thank Zvika2014
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Zvika2014, Thank you for taking the time to share your feedback with us. I was very sorry to learn that you were not allowed to use the Executive Lounge after you had checked out, even though this was promised to you in writing. Rest assured we do take your comments onboard seriously, and I have highlighted them to our...

Budapest
Reviewed 10 June 2016 via mobile

Next to Hyde park, 5 mins from Oxford street. Anything in a reasonable distance ( underground 300 seconds) Rooms are spacious especially in London terms. Food is excellent and there's a roof bar at the 28th floor that offers a magneficient view on the city.Would love to return.

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Helpful?
Thank Loment
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Loment, I am pleased to read that you had a wonderful stay with us, and that you were especially happy with the hotel's central location, the quality of the food that the hotel has to offer in their numerous outlets, and the impressive views from the Galvin at Windows bar. We hope to see you again in the near...

Atlanta, Georgia
Reviewed 10 June 2016

Traveling with my Senior Citizen Mom and Teenage Son, we arrived at the London Hilton on Park Lane to a warm welcome. The hotel lobby is easy to navigate, and the Front Desk staff, especially Tabita, are very courteous and pleasant. Our suite was available, although it was only noon, so that was great. We had requested a high floor...

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1Thank Elizabeth W
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Elizabeth W, I am so pleased that you and your family had an exceptional stay with us, and that every moment of your stay was perfect. I am glad that there were numerous members of staff who went out of their way to ensure that you would have a memorable experience, and they will certainly be happy to read...

Cambridge, United Kingdom
Reviewed 8 June 2016

A beautiful hotel with a good team of staff members - if I had one critisism it would be they need to provide better information for guests wanting to eat out in the local area. I would definitely stay at this hotel again.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Michelle R
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Michelle R, Thank you for your 5 star review. I am pleased that the staff looked after you well, however I am sorry that you were not provided with enough information in regards to places to eat outside the hotel. We thank you for your feedback, as this will help us to improve the level of service at the...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Podium Restaurant & Bar
Podium Restaurant & Bar
Cuisines: European, British
Trader Vic's
Trader Vic's
Cuisines: Asian, Polynesian, Hawaiian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 

Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Region: United Kingdom > England > London > Mayfair
Price Range: ₹ 21,652 - ₹ 38,701 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Hilton on Park Lane 5*
Number of rooms: 453
Reservation Options:
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
Hotel Style:
#32 Green Hotel in London
#165 Family Hotel in London
#181 Romantic Hotel in London
#208 Business Hotel in London
#236 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Hilton on Park Lane staff and other travellers.
26 questions
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Questions? Get answers from London Hilton on Park Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try and get a room on a higher floor as the views are stunning!”
nikgandhi2017, 25 Apr 2017 | Read review
“Higher floors have great views”
mariefisher2017, 24 Apr 2017 | Read review
“Get a room overlooking Hyde Park!!”
rachelsA4213RZ, 20 Apr 2017 | Read review
“I would choose new furnished rooms”
zoetorinesi, 16 Apr 2017 | Read review
“Get as high a floor as possible and a south facing room.”
jyras, 15 Apr 2017 | Read review
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