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London Hilton on Park Lane

Agoda.comUS$ 368*
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#322 of 1,063 Hotels in London
Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 388*
US$ 368*
Great Deal
US$ 374*
US$ 373*
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London Hilton on Park Lane
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3,040 Reviews from our TripAdvisor Community

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There are newer reviews for London Hilton on Park Lane
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Showing 2,756: English reviews
Reviewed 6 days ago NEWvia mobile

I like this hotel. The location near Hyde park, and walking distance to many attractions. Breakfast is just fantastic both the quality and presentation. This is my number one hotel in London, but quite often a bit expensive.

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Helpful?
Thank slowtraveler987
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear slowtraveler987, I am pleased to read you had a fantastic stay with us, and that you enjoyed the hotel's central location and the quality of the breakfast. We hope to see you again in the near future. Kind regards, Natalie Tam

Cully, Switzerland
Reviewed 6 days ago NEWvia mobile

overnight stay was booked for us, after a dinner. Hotel ok for business & a great location but I wouldn't choose it for pleasure. There are many better, alternative , more welcoming hotels . Really poor experience of customer service checking in at reception set the tone for an impersonal stay . Functional, comfortable but very average for this level

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Helpful?
Thank XxBea
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear XxBea, Thank you for taking the time to share your feedback with us. I am pleased that you enjoyed the hotel's central location, however it is concerning that you were disappointed with the service at the Front Desk and I have addressed this with the Front Office Manager to investigate. We hope that we will have the opportunity to...

Reviewed 6 days ago NEW

We stayed one night to attend an award night just up the road. The hotel was very busy, and the only redeeming feature was the lift call which was very modern. Our room was two single beds which moved if you touched them, and the bathroom was so small.

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Helpful?
Thank Colin N
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Colin N, Thank you for taking the time to share your feedback in regards to your recent stay with us. I am pleased you were here to attend an event, however I am sorry if you found the hotel very busy and that the room was not so spacious and comfortable. We highly appreciate your constructive feedback, and we...

Holywell, United Kingdom
Reviewed 6 days ago NEW

SHEER PERFECTION My wife and I visit London several times per year, in order to extend our knowledge of what we feel is one of the greatest cites on earth. In order to maximise our enjoyment of each visit to this endlessly interesting city, it is important that where you stay is so crucial on many fronts, firstly that the...

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Helpful?
1Thank BRIAN R
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Brian R, Thank you for your fantastic review and I am pleased to read you had yet another fabulous stay with us. I am glad that there are many staff members from different departments that looked after you ever so well, and they will be pleased to read your comments. We look forward to welcoming you back very soon....

Eastbourne, United Kingdom
Reviewed 6 days ago NEW

very nice hotel with lovely rooms but the service not too great.very near to Oxfrod street and Knightsbridge where all the lovely shopping is. Also Hyde park is just across the road. Breakfast is very nice lots of choice and very clean and well presented.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank travelme190722
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear travelme190722, I am pleased you had an enjoyable stay with us and that you found your room very comfortable, as well as the hotel located very close to the main attractions. However, I am sorry if you felt that the service was below your expectations, which does not reflect our usual standards. We hope that we will have the...

Reviewed 1 week ago via mobile

I have stayed in Mayfair Hotel last year, this year I stayed here for 5 days, everything was okay just a bit downfall on the housekeeping , i placed my dirty bathrobe and they fail to replace and on the 3rd day i had to write a note which they only provide one bathrobe , when i came on the...

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Helpful?
Thank Shairah_Najla
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear Shairah_Najla, Thank you for taking the time to share your recent feedback with us. I am pleased that you are a returning guest to our hotel, however I am sorry to learn that on this occasion the service from housekeeping was disappointing. Rest assured we do take your comments onboard seriously, and I shall highlight your comments to our...

Manchester
Reviewed 1 week ago via mobile

A long weekend in London with my family, having stayed in a number of Hilton establishments over the years I believe I know what good looks like and it saddens me to say this Hotel is way off the mark. Housekeeping is poor after 4 calls to reception as housekeeping we're not picking up reception eventually answered and informed us...

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Helpful?
Thank ManchesterLilly
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear ManchesterLilly, I am glad that you chose to stay with us at the London Hilton on Park Lane with your family, however I am sorry to learn that you were disappointed with the service received from Housekeeping. In regards to Security, this is mainly heightened during night where guests are asked for their room keys when accessing the lifts,...

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for an event and it is large. Room were clean but moderate sized and expensive. Location central. Bar at the top floor was very nice but again expensive! Overall as expected for central London hilton

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Helpful?
Thank MN8888
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear MN8888, I am pleased to read that you had an enjoyable stay with us, and I hope that the event was a huge success. I am also glad that you had the opportunity to visit Galvin at Windows bar. We hope that you will consider staying with us again in the near future. Kind regards, Natalie Tam

Dover, United Kingdom
Reviewed 1 week ago via mobile

Excellent choice of teas , use the egg timer to make sure infused for correct time. and various sandwiches..... pastries and macaroons, good service and lovely surroundings. Well worth a visit if you are in that area.

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Helpful?
Thank bettina151
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear bettina151, It is great to read you had a lovely afternoon tea experience and that you enjoyed the quality of the food and attentive service. We hope to see you again in the near future. Kind regards, Natalie Tam

Reviewed 1 week ago via mobile

I attended the Gas Industry Awards that were held in the grand ballroom. The hotel is of the standard you would expect from a Park Lane establishment. The ballroom is exactly as you would expect & definitely fits its title.

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Helpful?
Thank DJ_Immortal
Hilton_ParkLane, Guest Relations Manager at London Hilton on Park Lane, responded to this review

Dear DJ_Immortal, I am pleased to read you had an excellent time at the Awards event, and that it was a great success. We hope to see you again in the near future. Kind regards, Natalie Tam

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04/06/2017 05/06/2017
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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Podium Restaurant & Bar
Podium Restaurant & Bar
Cuisines: European, British
Trader Vic's
Trader Vic's
Cuisines: Asian, Polynesian, Hawaiian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
In the heart of Mayfair, the London Hilton on Park Lane is close to all that London has to offer, whether it's musicals and theatres or world famous landmarks. Soaring high above the city streets, the hotel is famed for its unparalleled five star luxury. With 453 spacious guest rooms, including 56 suites, there is something to suit every taste. Meanwhile, the five bars and restaurants remain destinations in themselves, offering something for every taste, including our Michelin-starred restaurant Galvin at Windows and trendy nightclub Whisky Mist at Zeta. ... more   less 

Additional Information about London Hilton on Park Lane

Address: 22 Park Lane, London W1K 1BE, England
Region: United Kingdom > England > London > Mayfair
Price Range: ₹ 22,237 - ₹ 44,215 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — London Hilton on Park Lane 5*
Number of rooms: 453
Reservation Options:
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Also Known As:
London Hilton On Park Lane Hotel London
Hilton Hotel London
Hilton International London
Hilton London
Hilton Park Lane
Hotel Style:
#32 Green Hotel in London
#165 Family Hotel in London
#181 Romantic Hotel in London
#208 Business Hotel in London
#231 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from London Hilton on Park Lane staff and other travellers.
26 questions
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Questions? Get answers from London Hilton on Park Lane staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The upper floors can have a problem with hot water - had to let it run for a few minutes to make it sufficiently hot”
Jazz_Ocean, 20 May 2017 | Read review
“Non smoking room”
josemariab375, 19 May 2017 | Read review
“The higher up you are the better”
colinn73, 17 May 2017 | Read review
“If you Book an Executive Room these are generally on the higher Floors and afford wonderful panoramic views of London”
  • View from Bedroom
  • Sunset over London
  • View from Room
  • View from Room
  • View of London from Room
BRIANR124, 17 May 2017 | Read review
“High floors for the views”
peterlO8185AE, 7 May 2017 | Read review
5 of 5
Agoda.com
US$ 368* /night
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Prices are for 1 room, 2 adults
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