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66 Great Queen Street, Covent Garden Covent Garden, London WC2B 5BX England
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10 people are viewing this hotel
Hotel direct offer!Package deal
Booking.com
US$ 348
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Expedia.com
US$ 314
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Priceline
US$ 348
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Hotels.comUS$ 314
Orbitz.comUS$ 314
Preferred HotelsUS$ 349
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (36)
Room & Suite (192)
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About

#629 of 1,194 hotels in London
Location
Cleanliness
Service
Value
Covent Garden, one of London’s most vibrant neighbourhoods, is home to Middle Eight. Offering unique style, supreme comfort and exceptional service, our lifestyle luxury hotel has a personality that mirrors the character and buzz of its location which is steeped in culture and history. With theatreland literally on our doorstep and within walking distance of the Royal Opera House, not to mention a shopper’s heaven, Middle Eight has an enviable address and is an excellent base from which to explore the city.
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Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Highchairs available
Car hire
Wifi
Personal trainer
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Wine / champagne
Nightclub / DJ
Taxi service
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Dining area
Coffee / tea maker
Flatscreen TV
Sofa bed
Walk-in shower
Housekeeping
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Family
Languages Spoken
English, French, Russian, Spanish and 10 more
Hotel links
Special Offer:Package deal

Location

Full view
100Great for walkers
Grade: 100 out of 100
455Restaurantswithin 0.5 km
152Attractionswithin 0.5 km
55Reviews31Q+A7Room tips
Traveller rating
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  • 9
  • 3
  • 2
Time of year
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Language
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  • English
Popular mentions
Jdog1963 wrote a review Yesterday
Villars-sur-Ollon, Switzerland34 contributions11 helpful votes
The hotel is well located and well maintained but unfortunately the staff aren’t trained as they might be On arrival we were disappointed to be told that the bar was closed due a private party but we could use the the Balcony Bar - this had no atmosphere and having been blanked by the staff we left to go elsewhere On the Saturday evening we returned to the hotel from a night out only to be told the bar was closed as the staff couldn’t cope. There were probably no more than 50 guests there and at least 6 staff floating about. We expressed our disappointment and asked to whom we could complain and after being sent to the see they concierge a very helpful security guard smuggled us into the bar ! Sunday morning we awoke to find that the bath towels had been replaced with hand towels - surely not difficult to get that right Overall I t’s a great hotel - just need to invest in some staff training and customer service
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Date of stay: December 2021Trip type: Travelled as a couple
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Gemma A wrote a review Sep 2021
Isle of Wight, United Kingdom21 contributions11 helpful votes
Hotel's Favourite
We stayed in this beautiful hotel in London for one night and it was absolutely perfect. The room was stunning, the decor was modern and luxurious and the staff were fantastic, nothing was too much trouble. Breakfast was delicious and all in a fantastic location. We will definitely be back soon.
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Date of stay: September 2021Trip type: Travelled as a couple
Room Tip: Book breakfast its amazing.
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Keoghso wrote a review 4 Dec
Crawley, United Kingdom3 contributions5 helpful votes
We travel to London every Christmas taking our 4 adult children and partners. We get 5 rooms and normally stay at the Savoy for 2 nights but as the families getting bigger so is the cost so thought we'd give Middle Eight a try out before booking a stat for next Christmas. Unfortunately it was not the stay we envisaged . The hotel itself is stunning only to be let down by the staff all apart from Julian . We were woken up by the cleaner at 8.45am asking to clean our room then again 30mins later so decided to go and have some breakfast soon after and were accosted once again on the way out . The service in the bar and restaurant was very poor . We waited to be served in the bar on our arrival day for 20minutes so my husband went up to ask if we should be coming to the bar and the waiter said we'd be there as soon as he could even though one barman was cleaning glasses . We did ask him too , he declined to take our order . In the evening we booked into the Green Room which was literally downstairs from where we got out of the lift but we were told that it was a private event and we couldn't go that way and would have to walk a little way down the street and enter that way. Hello! We were at that private event . Returning , the only way back was up those stairs . Overall I feel the staff need to be made aware that we are away on a special treat with our loved ones or family and need to be made to feel special . I'd encourage the staff to visit The Savoy and learn a few lessons on customer relations . Such a shame as such a beautiful hotel let down by the staff .
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Date of stay: December 2021Trip type: Travelled as a couple
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Bobby B Somerset wrote a review 3 Dec
Bridgwater, United Kingdom61 contributions57 helpful votes
We stayed at the hotel when it was the Kingsway Hall and the extensive refurbishment has been done with style and class. We experienced a smooth checking in process with efficient and attentive staff, a nice restaurant area and a great bar area. The rooms are also very tastefully decorated, clean and comfortable. Superb location for most areas of the capitol. I must say that the five-star hotels we have stayed at recently have been lacking in something. There are a lot of 4 stars that knocks spots of them. I found the problem with Middle Eight was the breakfast. Although it is obvious that it is very high-quality food, there needs to be more choice and the service lets in down terribly. Both mornings it was not overly busy, but it took at least 10 to 15 minutes to serve the drinks, on some tables the breakfast was served before the drinks. I am well prepared to wait for food that is cooked fresh but there is no need to wait to bring out the cold items of the breakfast. The second morning I asked for the croissants to be brought out with the drinks, not only did the drinks arrive 20 minutes later with the breakfast the croissants did not arrive at all. The whole service was very disjointed. Also, I am not sure if there is a problem with the tables at the front of the bar, but I noticed on the first morning that they had not been cleaned, there were the same marks on them in the evening and the second morning. Not quite a 5-star rating yet.
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Date of stay: November 2021
Cleanliness
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Ralph de Klijn wrote a review 3 Dec
Eindhoven, The Netherlands61 contributions70 helpful votes
The hotel is in a great location and has been recently upgraded to "Middle Eight" the hotel name refers to the middle of a song. Check-in: - The welcome was OK, they asked you to sit down, but then you have to wait quite a while before someone comes to check you actually in. - The process took rather long. They miss a great opportunity of ensuring guests are using all Hotel offerings. No question if you want to book in their Italian restaurant, an ample and missed opportunity! - When escorted to the room, the introduction needs training and attention. Also, no mention of room service when asked where we can have a snack....see my bar and restaurant point. The Room: - They are dark but well-appointed, all items are of high quality, and the iron and board are the best I have seen in any hotel out there. - Everything is digital and works just OK, and many things need tweaking, especially the light settings are not as you think they work or as explained. - The storage is perfect and well done, with enough space and places to leave your suitcase. - The minibar is included, and the offering is sufficient. - The amenities are strange, there is a shampoo, conditioner and body lotion but no body wash, which is never seen. I did check if it was a 2in1, but this was not the case. - The noise from the AC is tremendous and makes sleeping difficult. The Bar: - We went to the bar and asked if there were bar snacks available, the answer was NO.....not something you would expect. However, the most grumpy bartender, a young man, was not having a good day and did not hide this at all. He told us to sit in the restaurant if we wanted food, so we walked to the restaurant, but when we were there a lady came by and told us it was closed! Excellent knowledge and communication! - The drinks menu in the bar is average at best, and they need lessons in bartending and mixology. For a 5 star hotel, you'd expect a lot more and better. - The second day with a new bar team, there was a significant difference, and the service was a lot better, attentive and friendlier! That team should train the early team working on Nov. 30th to let everyone else down! - Bar closes at 11 pm, and on the dot, they refuse to serve more even when busy.....or for hotel guests only! Restaurant: - We did not have dinner due to the first-day experience and had no appetite to try it. Evenings were tranquil in the restaurant. As stated before, they miss an opportunity to ask upon check-in for a reservation into their restaurant as the menu looks good..... - Breakfast was good, friendly, attentive staff and an OK breakfast but for a 5-star hotel again nothing remarkable. Covid-19 regulations: - No sanitizing stations around to sanitize your hands.....something you would expect to see. Overall it was an OK stay but won't return as the hotel is a letdown for a 5-star environment, and you can find a lot better for the same price. They need to train their staff a lot more and fix their issues. It's OK and 4 star at best.....service is more like a 3-star hotel.
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Date of stay: December 2021
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Location
Service
Trip type: Travelled on business
2 Helpful votes
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ALSO KNOWN AS
kingsway hall london, hotel kingsway hall
FORMERLY KNOWN AS
Kingsway Hall Hotel
LOCATION
United KingdomEnglandLondonCovent Garden
NUMBER OF ROOMS
180
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Frequently Asked Questions about Middle Eight
Which popular attractions are close to Middle Eight?
Nearby attractions include The Lion King (0.5 km), Covent Garden (0.5 km), and SANDEMANs NEW Europe - London (0.4 km).
What are some of the property amenities at Middle Eight?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Middle Eight?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Middle Eight?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Middle Eight?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Middle Eight?
Conveniently located restaurants include The Wine Place Covent Garden, Cafe de Provence, and Drury 188-189.
Are there opportunities to exercise at Middle Eight?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at Middle Eight?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Middle Eight?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, Russian, and Portuguese.
Are there any historical sites close to Middle Eight?
Many travellers enjoy visiting Churchill War Rooms (1.7 km), Tower of London (3.2 km), and Houses of Parliament (1.8 km).
Does Middle Eight have any great views?
Yes, guests often enjoy the city view available here.