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InterContinental London Park Lane

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#132 of 1,080 Hotels in London
Certificate of Excellence
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2,262 Reviews from our TripAdvisor Community

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There are newer reviews for InterContinental London Park Lane
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Showing 1,987: English reviews
Brussels, Belgium
Reviewed 14 June 2014

Very beautiful hotel well located. I arrived very early my room was not ready yet but they offered me to refresh in a very nice area. I was able to take an amazing breakfast which offers everything I needed! Room was nice but I did not get any view what is ashame due to the lovely location. The only problem...

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Helpful?
Thank Ambre C
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Ambre C, Thank you for taking the time to review the hotel following your recent stay with us. I was very pleased to read that you enjoyed the service and would recommend the hotel for a London stay. I would like to apologise for the shortcomings you have experienced with your TV. This is not indicative of our usual...

Aberdeen, United Kingdom
Reviewed 13 June 2014

Helpful doormen & gracious check-in staff created a great first impression of this hotel. Our room with king size bed on the fourth floor was very comfortable, though a little cramped and had all the accessories one would expect, except a trouser press. The bathroom had an impressive array of toiletries and a super shower over the bath. The complimentary...

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Helpful?
1Thank MLW28
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear MLW28, Thank you for your comments about your recent stay at InterContinental London Park Lane. I was very happy to hear that you enjoyed the courtesy and efficiency of our staff. The team will be very happy to hear that their efforts are appreciated. We do stay competitive with other London hotels. However, we are pleased to share that...

North Vancouver, Canada
Reviewed 13 June 2014

I stayed with my husband for ten days in 2011. He was handicapped (dying from a brain tumour). The first room they booked us in was a long ways from the elevator. He was using a cane. When we came back from Paris they booked us into a closer room. He had made the reservation but I paid the bill...

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Helpful?
Thank musicalt
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear musicalt, Thank you for sharing your feedback from your 2011 visit to London. We would be very happy to book you in if you decide to come back for a nostalgic trip over to the UK. With regards to claiming the points, according to the Terms and Conditions of the IHG Rewards Membership if both guests have a card...

Geneva, Switzerland
Reviewed 10 June 2014

When compared to other Intercontinental the IC Park Lane is definitely not helping me to go back to that brand ! I go t so used to get pampered by Hyatt that is so much better ! Old fashioned rooms, low quality service, no real recognition of the Ambassador status etc make it like an horrible experience for such a...

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2Thank LuneLune
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear LuneLune, Thank you for taking the time to share with us your recent experience at InterContinental London Park Lane. I am sorry we did not meet your expectations on this occasion. We do have two different styles of the rooms in the hotel. One is newly refurbished London room which has a contemporary style and the other type of...

Reviewed 9 June 2014 via mobile

Stayed here last weekend and I might as well of been Royalty! All of the staff from the door men to the room staff were amazing.We arrived in the most torrential of rain storms and upon walking into reception were given some hand towels to dry whilst we were being checked in which I thought was a nice touch. The...

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Helpful?
Thank Graham S
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Graham S, Thank you for taking the time to share your review with us and for choosing our hotel while visiting London. One of the best compliments you could possibly pay to a hotelier is when you said that you felt like a Royalty. We strive to provide exceptional service to all of our guests. I do look forward...

Vermont
Reviewed 9 June 2014

A pleasant hotel, comfortable, convenient (tube station Hyde Park across the street) and all that. However, like many expensive hotels in the UK they charge a ridiculous price for wifi. If you pay more £'s for a room you may get free wifi, but that doesn't make much sense. (We were IHG members, but obviously not Elite enough!) In this...

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Helpful?
Thank NORNORKEN
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear norlandnorken, Thank you for your comments about your recent stay at the hotel. We do try to remain competitive with other London hotels, but we are pleased to share that this year complimentary internet will be introduced to all our members as part of the IHG Rewards Programme. I would like to apologies for the shortcomings you had experienced...

London, UK
Reviewed 5 June 2014

I stayed in the intercontinental for one night for a business conference. There were plenty of staff at the front desk so check in and check out were quick and efficient, as was bag storage. The hotel looks modern from the outside - all concrete and glass, but the rooms are very traditional, with dark wooden furniture. The bathroom was...

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Helpful?
Thank RIchard035
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Richard035, Thank you for selecting InterContinental London Park Lane on your most recent visit to London. It is always great to receive positive comments. I am glad to hear that you have enjoyed your stay. It will be our pleasure to welcome you back to our hotel on your next visit to London. Kind regards Caroline Jillings Director of...

Atlanta, Georgia
Reviewed 5 June 2014

The accommodations and the staff here are over the top! From the doorman, bellman, front desk, club room, etc. we were treated so kindly and everyone was so helpful. Our suite and adjoining room were perfect for our family of 4. Every convenience you could think of including a separate place to sit and do hair and makeup and warm...

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Helpful?
Thank lisag4002014
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear lisag4002014, I was really happy to read your review after your recent stay with us at InterContinental London Park Lane. I am delighted that you found the hotel suited to your needs. We all look forward to having another opportunity to welcome you in the not too distant future. Kind regards Caroline Jillings Director of Rooms

Truro, Massachusetts
Reviewed 4 June 2014

We stayed at the InterContinental in London for four nights in late May. The hotel was terrific from the minute we arrived. We were greeted very professionally by the desk staff. The room was a good size with wonderful closets and drawers. Lots of little touches which makes a difference. The room and the public areas are spotless. We didn't...

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Helpful?
Thank kvell
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear kvell, Thank you for sending us your kind feedback and for choosing InterContinental London Park Lane for your recent stay. I appreciate your detailed comments about the facilities and commending our staff in general. We trust that we can look forward to welcoming you back to the hotel in the future. Kind regards, Caroline Jillings Director of Rooms

Stockholm
Reviewed 31 May 2014

Stayed here for a week in May. Was upgrades to a wonderful one-bedroom suite. The room was very clean and had everything we needed. The view over Hyde Park was great. The bed was most comfortable and the room was also very quiet which made our sleep undisturbed. The TV screens were small, but there were many programs to choose...

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Helpful?
1Thank Eric060
Caroline J, Manager at InterContinental London Park Lane, responded to this review

Dear Eric060, Thank you for your detailed review; I am delighted that you found the hotel suited to your needs. I also would like to thank you for wonderful comments about the Club InterContinental and for commending our Club Team Leader, Christian and Club Associate, Zsofia. It is comments like these that enable us to motivate our team to achieve...

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Staying in Mayfair

Neighbourhood Profile
Mayfair
Set beside some of London's best parks and home to world-class galleries, luxurious hotels, and famed thoroughfares, the ultra upscale Mayfair is one of London's most exclusive haunts. Here the shopping is haute, the dining is exquisite, and the nightlife is vibrant. A casual stroll through the area’s chic streets will reveal that Michelin stars and chauffeured cars are practically the norm here. Even if you're on a tight budget, this exceptionally well connected swath of Central London is worth exploring, if only for the chance to take a peak at the goings on of upper crust English society.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Once the site of a royal residence, InterContinental London Park Lane is now the epitome of modern elegance. Located between Mayfair and Knightsbridge in view of Buckingham Palace, the hotel is not far from the Tower of London, Big Ben and Trafalgar Square. Also worth seeing is the Victoria and Albert Museum, Madame Tussauds and The National Portrait Gallery. ... more   less 

Additional Information about InterContinental London Park Lane

Address: One Hamilton Place | Park Lane, London W1J 7QY, England
Region: United Kingdom > England > London > Mayfair
Price Range: ₹ 19,976 - ₹ 38,609 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — InterContinental London Park Lane 5*
Number of rooms: 277
Reservation Options:
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Also Known As:
Intercontinental Hotel London
Hotel Style:
#36 Spa Hotel in London
#76 Romantic Hotel in London
#98 Family Hotel in London
#100 Business Hotel in London
#109 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental London Park Lane staff and other travellers.
16 questions
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Buffalo, Minnesota
over a year ago
Sheffield
Aughton, United Kingdom
2 months ago
10 months ago
Leicestershire, United Kingdom
3 months ago

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Questions? Get answers from InterContinental London Park Lane staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The gym offers more equipment than comparable hotel gyms so if working out is important,...”
 of 5 bubbles L87SGmichaelr, 19 Jan 2017 | Read review
“Great position in London”
 of 5 bubbles F5798EMtinas, 19 Jan 2017 | Read review
“A corner room on one side of the hotel will give you a view of Knightsbridge, Hyde Park and Marble Arch! Fab for people watching!”
 of 5 bubbles roisin_corr, 19 Jan 2017 | Read review
“Overlooking Hyde Park and Green Park”
 of 5 bubbles 371frankc, 3 Jan 2017 | Read review
“Overlooking the park are amazing if you are there for leisure”
 of 5 bubbles Bigby21, 12 Dec 2016 | Read review
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