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Crowne Plaza London Kensington

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2,111 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza London Kensington
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Showing 1,712: English reviews
Baltimore, Maryland
Reviewed 10 June 2013

The hotel is convenient to the tube, grocery store, restaurant and bus stops everything is across the street. The hotel provides hot or cold breakfast it was included in our hotel deal. The hotel staff were courteous and very helpful it's ok not to tip.The hotel provides transportation to and from the airport with a fee for us it's 80...

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Helpful?
2Thank felina1
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Felina 1 Thank you for your review of your recent stay with us. I'm so pleased that you would reccomend this hotel and hope you will be back agin yourselves very soon. Best regards Lawder Smith General Manager

Minneapolis
Reviewed 8 June 2013

Still here- but this is great- right near the tube- very convenient to everything- great area- full grocery/wine and beer store right across street in the arcade. near fast food- good pubs too. very comfortable rooms tho a bit smal as most of London is apparently- sleeping on a cloud-beds very comfy. Great attentive service. Become a priority club member...

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Helpful?
3Thank Marq2
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Marq2 Thank you for your review, I am glad you are enjoying your stay with us. Whilst our rooms may not be large by American standards, they are certainly larger than the average size in London hotels. For our largest rooms, on your next visit, please ask for one of our Deluxe rooms - these have a lot of...

Haifa, Israel
Reviewed 7 June 2013

Last week my wife and I were at the Crowne Plaza London Kensington. Landing at Heathrow, the Piccadilly line directly to the hotel. Once coming out of the subway station and turn left, the hotel is across the street. Station also has the District line, which can reach to several other places like Kew Gardens, and the Circle Line that...

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Helpful?
4Thank Oded H
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Oded H Thank you for leaving a review of our hotel. I'm sorry that the breakfast uffet didn't feature all the items you would have liked. Whilst Cucumber, onions and peppers are not part of our breakfast, we would have nbeen pleased to quickly get these for you if you had asked one of our staff as they re...

Leicester, United Kingdom
Reviewed 7 June 2013

We'd brought the kids to London for a birthday treat so needed a hotel close to the Natural History Museum that was a good price with a room that slept all 4 of us. The hotel reception staff were very helpful when booking, especially when we requested a room overlooking the garden to the rear of the hotel as they...

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Helpful?
3Thank Nickynackynockynoo
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Nickynackynockynoo Thank you for leaving a review. I am so pleased you and your children enjoyed your stay with us and took advantage of our great breakfast buffet. I hope you will be back again soon - I'm sure you didn't manage to see everything in all the museums just along the road. Best regards Lawder Smith General Manager

Lichfield, United Kingdom
Reviewed 5 June 2013

One night stop over with parents to visit the RAH. Initial impression very good, very contemporary design, clean and interesting. Rooms clean, well maintained and stylish. Very pleasant reception staff and concierge. Unfortunate that only rest rooms in lobby area are downstairs - not a great idea for the mature traveler though. Fabulous 1 acre garden out the back, peaceful...

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3Thank Luke1068
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Luke 1068 Thank you for your feedback. I am sorry to read of the problems you experienced at breakfast and in our lounge and I offer you my sincere apologies. We have a new Food and Beverage Managerstarting next week and I will ensure that these areas are made a priority for her to review the staff training. Best...

Reviewed 5 June 2013

Stayed 4 nights. Rooms were large and modern. Free Wi-Fi and Club lounge were welcome additions. Location is excellent as the tube station is across the street. Museums and shopping(Harrods) are with in walking distance. We will definitely return.

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5Thank Mark R
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Mark R Thank you for your kind review. I am glad to read that you will definitely return. We look forward to welcoming you back. Best regards Lawder Smith General Manager

Tenafly, New Jersey
Reviewed 4 June 2013

My family stayed here during our 3 day visit in London. The staff at the front desk and concierge desk were very nice and helpful. Our rooms were prepared in advance of our arrival. Hotel was clean and maintained fairly well -- one of our rooms was due for a furniture upgrade per the front desk staff member. Location was...

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2Thank Randy G
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Randy G Thank you for leaving a review, I am delighted that you enjoyed your stay with us. We are indeed planning to refurbish our bedrooms next year.This will include replacing much of the furniture , which is now 4 years old. I hope you will be back agaion soon to see our ongoing improvements to all aspects of...

Exeter, United Kingdom
Reviewed 4 June 2013

A very pleasant surprise, a London chain hotel with the service of an old fashioned country house. Breakfast was a bit busy if you got the timing wrong, but otherwise could hardly fault it. Spacious rooms, very easy access to local attractions, e.g Natural History Museum. Plenty of choice of restaurants locally.

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1Thank DevonBlueboy
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear Family Man Dorset Thank you for your feedback, I am delighted that you appreciated the service we offer. We are very fortunate to have a great team of people working here, some for over 20years, all of whom love what they do. I hope you will be back again very soon. Best Regards Lawder Smith

Troy, Missouri
Reviewed 2 June 2013

My girlfriend and I recently stayed here for four night! Staff was awesome especially, George, one of the concierge, really helped us with our tours and so nice to work with. The restaurant in the hotel has super food. The rooms are very nice! Location is amazing! Right by the Gloucester Subway station so you can get anywhere. You won't...

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Thank ssmith0121
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear SSmith0121 I am delighted to read that you both enjoyed your stay here so much, I will certainly pass on your compliments to George. He is one of a team of great concierges that we have. We look forward to seeing you again soon. Best regards Lawder Smith General Manager

Nottingham, United Kingdom
Reviewed 31 May 2013

Stayed here recently as a base for a concert at the Royal Albert Hall. Proved to be very good choice as the RHA is only a steady 10 minute walk. Tube station is just over the road and the V and A museum, science museum and natural history museum are close by. Reception was quick and helpful. Room was modern...

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2Thank JayBee1810
GenManager_CPKen, General Manager at Crowne Plaza London Kensington, responded to this review

Dear JayBee 1810 Thank you for your review, I am glad you appreciated our great location - it is indeed an ideal place to stay if you are visiting the Royal Albert Hall. Our garden is a haven of tranquility in the centre of such a busy city as London, but as our front facing rooms are triple glazed, they...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: ₹ 10,829 - ₹ 27,479 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#115 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room overlooking the 'secret' garden, if you want peace and quiet”
 of 5 bubbles kevin7pam, 4 Dec 2016 | Read review
“Pay the extra for the breakfast & use of the lounge area. It's a great deal! Breakfasts are amazing!”
 of 5 bubbles goodbeegirl, 3 Dec 2016 | Read review
“6th floor is quiet”
 of 5 bubbles dusty082016, 30 Nov 2016 | Read review
“Rooms on the back of the hotel are wonderful- quiet and picturesque.”
  • Partial view from our room
  • Juliet balcony
 of 5 bubbles 41ElizabethS, 22 Nov 2016 | Read review
“Our room was on a high floor and very quiet.”
 of 5 bubbles W9739ODalexh, 14 Nov 2016 | Read review
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