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Crowne Plaza London Kensington

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#136 of 1,089 Hotels in London
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Crowne Plaza London Kensington
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2,212 Reviews from our TripAdvisor Community

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Showing 1,798: English reviews
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Overland Park, Kansas, USA
Reviewed yesterday NEW

All of the previous positive reviews you read about the Crowne Plaza are true. My wife, son and I stayed for 6 nights from 3/13-3/19 and we could not be more pleased with our choice. It is a great location very close to the tube station. Easy access to almost everywhere in London. Many choices of places to eat within...

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Helpful?
Thank TrA11
Prattville, Alabama
Reviewed yesterday NEW

This hotel was very clean and the room was spacious for a London hotel. A wall plug was not working which made it difficult for three women to dress in the mornings but I failed to report it to the staff. This hotel is very near the "tube" - a major plus. Also the Concierge, Diego & Raj, were outstanding....

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Thank mrspatbolesgi
West Vancouver, Canada
Reviewed 2 days ago NEW

I had not been to London for 27 years. Kensington was a superb area in which to stay. The hotel was right across the street from the tube, which was super-convenient. Lots of attractions closeby - the V&A Museum, Science Museum, Natural History Museum, as well as Kensington Palace & gardens & Harrods, all within walking distance. Pay the small...

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Thank anjilib
Reviewed 2 days ago NEW

The Crown Plaza Kensignton was the perfect location for my family of 4. We spent 3 nights at this hotel in total within a weeks time due to travel. Rooms were clean. Beds were comfortable. Staff were exceptionally well mannered and friendly and helpful, especially Ulysses at the front desk. What a pleasure it was to get to interact with...

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Thank BessPan
NYC
Reviewed 2 days ago NEW

We had an excellent five day stay. The room was very clean, the entrance is very bright and lively and the staff was extremely helpful. The hotel is centrally located and right near a train station and a short walk to museums and restaurants. We had a great time! Would definitely stay again and highly recommend it.

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Helpful?
Thank keithmA2519EX
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear KeithmA2519EX, Thank you so much for posting your review. It is indeed, such a rewarding feeling to read that you enjoyed your experience at the Crowne Plaza London Kensington. I am really glad that you walk away with a sense of total satisfaction. Please, do not hesitate to contact us prior to your next visit, so we can assist...

Reviewed 4 days ago NEW

This hotel never fails to deliver a consistent and comfortable service for its guests. I have stayed here several times over the last one year plus and the service is always consistent. Courteous staff, smooth check in, clean rooms, great breakfast buffet, lovely Asia style restaurant with a tasty menu.

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Helpful?
Thank Ebiye01
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Ebiye01, Thank you so much for your very kind words. This is exactly what the Crowne Plaza London Kensington experience is all about. We are so pleased that you could enjoy you stay with us, specially because our courteous staff, the smooth check in, the clean rooms, the great breakfast buffet and the lovely Asia style restaurant with a...

Cincinnati, Ohio
Reviewed 5 days ago NEWvia mobile

I was pleased, to say the least, to join my daughter in London for her birthday. The Crowne Plaza exceeded our expectations from the front desk staff to the housekeeping staff. I am looking forward to my next visit to London and will most definitely stay at the Crowne Plaza. Anyone traveling to London should consider staying here, you won't...

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1Thank slinger2014
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Slinger2014, Thank you for your glowing review. I am always pleased to hear that our guests were impressed with the service as well as the quality of the hotel facilities. I'm also very glad to hear that you decided to celebrate at the Crowne Plaza London Kensington your daughter birthday. I am excited to share your glowing feedback with...

Reviewed 6 days ago NEWvia mobile

Crowne plaza Kensington is an elegant hotel. Good service and friendly staffs. Close to the tube station and easy access to The Natural History Museum. Relaxing atmosphere and clean rooms. A hotel well recommended. We always enjoy our stay and keep coming back.

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Helpful?
Thank Hatim F
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Hatim F, It is my pleasure to read your kind comments as to how much you enjoyed the experience staying at the Crowne Plaza London Kensington. I am delighted you enjoyed the location in the heart of London Kensington, as well as the service from the all the teams. I have shared your comments with everyone here, who join...

Leicester, United Kingdom
Reviewed 6 days ago NEW

This hotel is situated very close to the Gloucester Rd tube station and is therefore very convenient to get around the city. The hotel is clean and the staff are friendly. There is a 'secret garden' behind which is a great retreat from the noises of the very busy Cromwell and Gloucester Roads. A relaxed atmosphere throughout makes for a...

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Helpful?
Thank Jon W
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Jon W, Thank you so much for the time taken in writing a review on your experience at the Crowne Plaza London Kensington. It is indeed, a total pleasure to read that you enjoyed our hotel and our beautiful "Secret Garden". I am really glad that you walk away with a sense of total satisfaction. We hope to welcome...

Berlin, Germany
Reviewed 6 days ago NEW

We came back to the Crowne Plaza Kensington because after all the years and lots of visits its still the same friendly place with amazing people who make the difference. The garden was open and the sun was shining so you can't ask for more. Thanks very much!

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Thank Micha G
Gianluca B, Guest Relations Manager at Crowne Plaza London Kensington, responded to this review

Dear Micha G, Thank you so very much for taking such time to share your wonderful and extremely valued feedback. It makes me so happy to read of your enthusiasm about so many of the aspects of the hotel that I believe truly make our hotel unique. We always set our aims high and strive to exceed our guest’s expectations...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Conference Facilities
Official Description (provided by the hotel)
Crowne Plaza London Kensington is a contemporary designed boutique hotel just a stone's throw away from Gloucester Road tube station with direct connectivity from Heathrow Airport (via the Piccadilly line) and from Victoria train station (via the District or Circle line). Harrods, Hyde Park, Natural History Museum, Royal Albert Hall and Science Museum, Earls Court and Olympia Exhibition Centres are few of London's top tourist attractions that are in close proximity to the hotel. Crowne Plaza London Kensington is a perfect hub for shopaholics as Knightsbridge, Sloane Square and the West End are all easily accessible. Retreat and recharge in one of the 162 spacious bedrooms featuring new beds, linen and other facilities such as highspeed broadband internet access and 32 inch flat screen televisions to meet the requirements of a savvy traveller. Of all of Kensington's bars, The Bar seems to be a favourite hang out for locals that end up dining at the Umami restaurant. Crowne Plaza London Kensington boasts over 250 square metres of event spaces that all have natural daylight. The boardroom and garden room overlook the hotels private landscaped garden; a rare sight in a central London hotel. The hotel also has a state of the art fitness suite with the most up to date training equipment. ... more   less 

Additional Information about Crowne Plaza London Kensington

Address: 100 Cromwell Road | Kensington, London SW7 4ER, England
Region: United Kingdom > England > London > South Kensington
Price Range: ₹ 12,827 - ₹ 25,851 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza London Kensington 4*
Number of rooms: 162
Reservation Options:
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Also Known As:
Crowne Plaza Kensington Hotel London
Hotel Style:
#115 Luxury Hotel in London
#122 Business Hotel in London
#135 Family Hotel in London
#166 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza London Kensington staff and other travellers.
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Walnut Creek, Ca
8 months ago
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Questions? Get answers from Crowne Plaza London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a view of the garden if available”
 of 5 bubbles TrA11, 26 Mar 2017 | Read review
“Worth upgrading to a Club room”
 of 5 bubbles JRS45, 20 Mar 2017 | Read review
“Ask for a room on the back side of the hotel, overlooking the garden.”
 of 5 bubbles GeorgiaGirl1964, 19 Mar 2017 | Read review
“If you have a family get the club level rooms. Breakfast was great as were the snacks and nightly cocktails. ”
 of 5 bubbles 354jennies, 17 Mar 2017 | Read review
“Rooms overlooking garden are quieter”
 of 5 bubbles robbyg346, 6 Mar 2017 | Read review
5 of 5