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Hilton London Kensington

HiltonUS$ 162*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton London Kensington
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4,058 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Kensington
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Showing 3,510: English reviews
Luxembourg
Reviewed 13 January 2016

Entrance, Bar area and welcome by staff was great. Extremely disappointed in the quality and cleanliness of the room / bathrooms. Needs a refurbish so try to get a good deal or a HHonors upgrade as the standard rooms (even a DeLux) was disappointing Not what you expect for a Hilton! But the location is fantastic to Westfields shopping centre...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank TAWN01
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear TAWN01, Thank you for taking the time to share your invaluable feedback with us. I must offer my sincere apologies for the disappointment which has clearly been caused to you during your recent stay. I have shared your comments regarding the bedroom with our housekeeping management team who will be conduction retraining within the department on their cleanliness checks....

London
Reviewed 9 January 2016 via mobile

The staff were friendly and polite as well as accommodating. When we first arrived in our room the bed was unstable and the mini fridge didn't work. We were given another room quickly which was more spacious and had better facilities. On check out day the shower was only luke room but was fixed in good time by the engineer....

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Helpful?
Thank Victoria R
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Victoria R, Thank you for sharing your feedback with us. I was pleased to learn that the team treated you well during your stay at Hilton London Kensington and that our location suited your shopping needs! However, apologise that you faced some challenges in your room with regards to the mini fridge and bed. I was delighted to learn...

Newcastle
Reviewed 9 January 2016

This is an interesting Hilton. Please note I travel a lot and I am very critical of hotels and very insistant on value for money Downside 1. its an older property so the rooms and corridors are a little on the smaller side. 2. slightly out of the city centre. HOWEVER plenty of upsides. It it just across the road...

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Helpful?
4Thank howie999
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear howie999, Thank you for posting such a detailed review on TripAdvisor. I am certain that the contents of your review will be most useful for those planning on staying with us, especially in terms of our wonderful location and transport options! We hope to have the pleasure of welcoming you back to Hilton London Kensington in the near future...

Rome, Italy
Reviewed 8 January 2016

The hotel itself seemed to be quite old, the air conditioning system in the rooms is basically useless and it was cold all the time. Free wifi is available only in the hall, if you need wifi inside your room you need to PAY for it ( I payed more than 100 GBP ). Definitely not worth the money.

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Helpful?
1Thank SimoneMargaritelli
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear SimoneMargaritelli, Please accept our sincere apologies for the disappointment caused during your recent stay at our hotel. We appreciate your feedback as it helps monitor the service we provide. I am very sorry that your experience was not as positive as that of other guests who reviewed us on this site, but thank you for sharing it with us...

Reviewed 7 January 2016 via mobile

We ended our Trafalgar Tour here. Although it is not in the heart of London it is a modern hotel in a good location. Don't fool yourself in thinking you are going to walk to all the main tourist attractions. However, if you plan on being out all day its worth taking the bus or taxi. It is right near...

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Helpful?
Thank LC N
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear LC N, Thank you for sharing your experience on TripAdvisor following your recent stay with us. Whilst I was pleased to learn you enjoyed your overall stay with us but was sorry to note that our location was not as central as you had hoped. Our website, we have a Maps and Directions page where you can see our...

Reviewed 6 January 2016

Finished our stay in the UK with this hotel. It was a great spot being close to Shepherds Bush Tube station and Westfield. It was nice to be in such a comfortable room for the few days when the weather outside was just awful. I would definitely stay here again.

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Helpful?
Thank Danielle A
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Danielle A, I was delighted to learn that you had a great stay with us recently and that you would return to us in the future! Thank you very much for sharing your kind comments and we all look forward to welcoming you back to Hilton London Kensington for anther comfortable stay! Kind regards, Linda Griffin General Manager

London, United Kingdom
Reviewed 5 January 2016

Nice Hilton Hotel in London located in West-Central London area, near Holland Park and very close to underground hub Shepard's Bush, with good connections on the central line. We enjoyed a fairly good and clean room on the 7th floor. If you like a silent room, be sure to book one on the backside of the hotel, because there is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Mischa R
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Mischa R, Thank you for sharing your experience with us and the TripAdvisor community. I was pleased to learn that you had a comfortable stay with us! If you are a member of our Hilton Honors reward scheme, you are now able to check in online using your smart phone and one of the excellent features of this is...

New York City, New York
Reviewed 5 January 2016

Stayed a few days last month during a Eurotrip. This hotel was booked via priceline so we were happy with the price and the location. It was a bit far from the normal sights and stops during a london trip but it was a quick bus ride from the metro station and the buses also worked very efficiently. The staff...

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Helpful?
Thank mikechan007
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Michael C, I was so pleased to learn that you and your partner enjoyed your stay with us last month and must thank you for sharing your feedback. Your kind comments have been shared with the team and we all very much hope to welcome you both back to Hilton London Kensington in the future. Wishing you all the...

Lowood Australia
Reviewed 5 January 2016

Large hotel; good room; very comfortable. Excellent staff. You get the impression that you are a fair way out of town but in reality you are not. Massive Westfield Centre close by. In house restaurant on the ground floor. Good breaskfast.

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Helpful?
Thank Ian H
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Ian H, Thank you for posting a review on TripAdvisor following your recent tour. I was delighted to learn that you both had a comfortable stay with us and that you enjoyed all that our wonderful area had to offer - especially Westfield Shopping Centre, which is one of the largest in Europe! We all very much hope you...

Leicester, United Kingdom
Reviewed 4 January 2016

We have stayed here before but this time decided to book a double executive room as in previous stay we booked a double room and found the room very small as i need an extra rollaway bed for my 4 year old. Booked through Hilton website, requested a rollaway bed all very easy especially being a hilton honour member. Check...

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Helpful?
Thank Farha A
Hilton-Kensington, General Manager at Hilton London Kensington, responded to this review

Dear Farha A, Thank you for sharing your feedback with us following your family's trip to London. Your kind comments have been shared with the team and they were as pleased as I was to learn of your satisfaction. We all hope to welcome your family back to stay with us again soon! Wishing you all the very best for...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome the moment you arrive at Hilton London Kensington. We’re located in the leafy district of Holland Park, 30 minutes from Heathrow Airport, with excellent transport links into Central London and three different tube lines nearby. Spend a leisurely day at Westfield London Shopping Centre, just 5-minutes away, the largest mall in London features 265 high-end shops, over 50 restaurants, a spa and a cinema. After a busy day taking in the sights of London, retreat to one of our stylish rooms or suites. Enjoy the fresh, bright décor of a guest room, choose a deluxe room for extra amenities or upgrade to a suite for a separate living space. Executive rooms offer Executive Lounge access with free continental breakfast, afternoon refreshments and an open bar. Start the day with a hearty buffet breakfast in the chic WestEleven restaurant, serving innovative dishes prepared with the freshest ingredients. Meet with friends over cocktails in the Avenue Bar & Lounge, or enjoy a freshly brewed coffee while surfing the web. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: ₹ 9,948 - ₹ 25,451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Expedia, Orbitz, Hotwire, Travelocity, Hotels.com, TravelUp, Priceline, Cheap Tickets, Cancelon, Evoline ltd, TripOnline SA, getaroom.com, HotelQuickly and Hotel.de so you can book your Hilton London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#314 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Questions? Get answers from Hilton London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From my experience just avoid”
cjad30, 23 May 2017 | Read review
“We're on the sixth floor and that was quiet.”
839philipb, 21 May 2017 | Read review
“Try to get a room facing away from the main avenue, that helps out with the noise. Our room was super quiet which was great.”
CristianSF, 21 May 2017 | Read review
“the concierge are very knowledgeable”
dwyrydN, 17 May 2017 | Read review
“Ask for a refurbished room”
ScoutW, 17 May 2017 | Read review
5 of 5
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US$ 162* /night
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Prices are for 1 room, 2 adults
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