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Hilton London Kensington

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Traveller (898)
Room & Suite (431)
Dining (62)
Overview
  • Excellent22%
  • Very good42%
  • Average24%
  • Poor8%
  • Terrible4%
Travellers talk about
“holland park”(316 reviews)
“shepherds bush”(226 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hilton London Kensington
Special Offer: Advance Purchase
Offers from Hilton London Kensington
Special Offer: Advance Purchase
Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,536)
There are newer reviews for Hilton London Kensington
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Show reviews that mention
All reviewsholland parkwestfield shopping centreshepherds bushthe executive loungecentral linenotting hilltube stationbus stopan upgradetwin roomwest endfew minutes walkkensingtonconciergeolympiaheathrowpubs
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1,071 - 1,075 of 3,930 reviews
Reviewed 28 August 2016

We booked a 2 night stay and having checked in online the night before, chose a quiet room on the 5th floor. On arrival at the hotel we were told we could not have the room selected as the carpet required cleaning after the previous...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank D&J H
Response from Hilton_Kensington, Manager at Hilton London KensingtonResponded 30 August 2016

Dear D & J H Thank you for the review of the hotel. Glad you enjoyed the upgraded room and had a chance to experience our Executive Lounge. We look forward to welcoming you back to the hotel in the near future Nick Rooms Division...More

Reviewed 27 August 2016

Nice Staff. Room was clean and bed was comfortable. Tv had many channels. Wifi was free only in lobby, it should have been free in the room for the price that they take for staying there. Washroom was just ok. We had not expected that...More

Thank rahxar
Response from PatriciaMah, General Manager at Hilton London KensingtonResponded 30 August 2016

rahxar Thank you for posting your review and I am so sorry that you felt let down on certain aspects of your stay which I will review. Please do contact me when your plans take you back to London so that I can ensure you...More

Reviewed 27 August 2016

First time at this hotel. Check in was pleasantly warm by the young trainee lady who was assisted by the check-in manager. Both individuals were very welcoming. Hotel entrances is very spacious warm ambient soothing relaxing and has a great public area. The Avenue bar...More

Thank Shoogle_G
Response from PatriciaMah, General Manager at Hilton London KensingtonResponded 30 August 2016

Ibraheem786 Thank you for posting your review following your recent visit. We are all delighted to read that you enjoyed your time with us. We look forward to welcoming you back on future visits. Kind Regards Patricia Mahon General manager

Reviewed 27 August 2016

We stayed here to explore London for a few days and were pleasantly surprised. While the Shepard's Bush Underground on the Central Line is right near by, it's worth remembering the buses that pass in front of the hotel as well. Getting there from Heathrow...More

1  Thank Kevin S
Response from PatriciaMah, General Manager at Hilton London KensingtonResponded 30 August 2016

LupineChemist Thank you for taking the time to share your experience, great to read that overall you enjoyed your stay. The location is ideal with the varying transport options. We hope to welcome you back very soon. Kind Regards Patricia Mahon General Manager

Reviewed 27 August 2016 via mobile

Best experience ever of a hotel in London, the area is wonderful and villagey, even though you're only a quick walk, bus or tube ride away from the touristy areas, room also great but best thing was the staff, every little question or request was...More

Thank Sarah C
Response from PatriciaMah, General Manager at Hilton London KensingtonResponded 30 August 2016

Sarah C Thank you for your review, which was a delight to read. I have thanked all the staff and especially Joe for taking care of you. We hope to welcome you back very soon. Kind Regards Patricia Mahon General Manger

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 152 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#352 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 152 - US$ 330 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#352 Luxury Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (898)
Room & Suite (431)
Dining (62)
Pool & Beach (2)
Business Centre & Event Rooms (21)
Questions & Answers
Ask a question
Everly1228
16 April 2018|
Answer
Response from Robert H | Reviewed this property |
Yes the hotel can store luggage whilst your room is being cleaned. Or if you arrive early before designated check in time.
1
Vote
mulan3
18 March 2018|
AnswerShow all 8 answers
Response from Hilton_Kensington | Property representative |
Hi Mulan3, Yes there are towels and a hairdryer in all our rooms. Kind Regards Team Kensington
0
Votes
wizardoldman
8 March 2018|
AnswerShow all 4 answers
Response from Hilton_Kensington | Property representative |
Hello, yes you can leave your luggage with our Concierge if you arrive early to the hotel. Kind Regards, Team Kensington
1
Vote
Room Tips
"Junior suite when traveling with family."
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"Expect rooms to be small. It is London/same expectation as New York. Upgrade to a Junior/Suite."
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"ask if there are some updated rooms"
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"Rooms at the rear are generally quieter"
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