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Hilton London Kensington

HiltonUS$ 162*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton London Kensington
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4,058 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Kensington
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Showing 3,510: English reviews
Reviewed 5 days ago NEWvia mobile

I stayed here whole attending a conference at Olympia. Good Hilton that comes with outstanding front desk service. I especially enjoyed the executive lounge, that made all the difference. It's location on the ground floor was handy.

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Helpful?
Thank Peter B
Canberra, Australia
Reviewed 5 days ago NEW

This Hilton hotel is a little dated and my single room reflected that fact. The wallpaper was peeling slightly with some ? water damage, and the shower recess was a little old and worn. That said, the room was still relatively clean despite the obvious ageing. This Hilton is very convenient to the Westfield Shopping Centre and Shepherd's Bush station...

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Helpful?
Thank DrAndyC
Hilton_Kensington, Manager at Hilton London Kensington, responded to this review

Dear DrAndyC, Thank you so much for taking a moment to reflect on your stay with us here at Hilton London Kensington. I was happy to read you enjoyed the location of the hotel and also got to take advantage the offerings in our Executive Lounge. I appreciate your comments regarding certain aspects of the room that you mentioned, please...

London, United Kingdom
Reviewed 6 days ago NEW

Check in and desk staff very helpful, however try to order something to eat/drink in the bar and you could be waiting a very long time. The two staff on duty were too busy fiddling with things behind the bar to bother looking up and serving their customers. Eventually gave up and went elsewhere. This is one of those hotels...

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Helpful?
Thank TheForlornHope
Hilton_Kensington, Manager at Hilton London Kensington, responded to this review

Dear The ForlornHope, I would like to thank you for sharing your review of your stay with us at Hilton London Kensington on TripAdvisor. I was sorry to read your experience in our bar was not up to our usual high standard that we offer here, please rest assured these comments have been shared with our Food and Beverage Manager...

Phoenix, Arizona
Reviewed 6 days ago NEWvia mobile

If you are visiting London this hotel is about as far away from the city proper that you can get. Luckily there is a Tube station a few blocks away, but if you spend the day sightseeing and want to go back not the city for dinner, it requires too much travel. There is a mall near the Tube, but...

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Helpful?
Thank gonealot
Hilton_Kensington, Manager at Hilton London Kensington, responded to this review

Dear gonelaot, Thank you for sharing your review on TripAdvisor. I am sorry to read the location of our hotel did not suit your needs on this occasion. I am happy my colleagues were able to upgrade your room, and that it was more comfortable for you. If you are ever returning please do feel free to contact me prior...

London, United Kingdom
Reviewed 1 week ago NEWvia mobile

This hotel ticks all the boxes in terms of location and value in a City where hotels can be exhorbitant and poor quality. Tube nearby and easy access to the centre of London. Breakfast a bun fight but but good reliable buffet of ok fare. The one thing that lets it down is wifi at 12.99 a day.... in 2017...

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Helpful?
Thank chris_globetrotter60
Hilton_Kensington, Manager at Hilton London Kensington, responded to this review

Dear chris_globetrotter60, Thank you for choosing to stay with us at the Hilton London Kensington, and for sharing your experience on TripAdvisor. I was delighted to read you were happy with the location and our breakfast offering. We do provide complimentary wifi internet for all our Hilton Honors members, joining is easy and can be done online or at the...

west yorkshire
Reviewed 1 week ago NEWvia mobile

Stayed here as attending meeting at hotel. Reasonable location in Holland Park but not central to city. Easy access to tube stations on circle line. Very close to Westfield shopping centre. Only place to get food in hotel in evening was lobby bar. Very busy but reasonable choice though expensive. Apart from shopping centre no restaurants in immediate area. Staff...

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Helpful?
Thank poppy57
Hilton_Kensington, Manager at Hilton London Kensington, responded to this review

Dear poppy57, Thank you for taking a moment to share your review of your stay with us here at Hilton London Kensington on TripAdvisor. I was happy to read you generally enjoyed your stay with us, and that the location suited your needs. We do hope you will come back and visit us again soon. Kind Regards, Simon Shaw, Director...

Dendermonde, Belgium
Reviewed 1 week ago via mobile

Hotel needs refurbishing. Asking 12£/24hrs for wifi in the room is not done in my opinion. We live in the year 2017! Great breakfast. Easy connection with underground and overground at shepherds bush to the city center.

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Helpful?
Thank U7599LTkrism
swansea
Reviewed 1 week ago

I am a frequent Hilton traveller and was concerned about some of the reviews before I arrived but I found the hotel a pleasant experience. Despite arriving way ahead of check in time, my room was ready and I was given the key. Check-in was swift and the staff were friendly. The room looked newly decorated and the bed was...

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Helpful?
Thank dwyrydN
Hilton_Kensington, Manager at Hilton London Kensington, responded to this review

Dear dwyrydN, Thank you so much for taking the time to share your feedback of your recent stay with us here at Hilton London Kensington. I was happy to read your overall stay was satisfactory to you. Your comments regarding the bathroom in your room has been shared with both our Engineering and Housekeeping for future improvement areas. I do...

Nottingham
Reviewed 1 week ago via mobile

I used my Honors points for one night with my mum. We got an upgrade which is often the case for HH members but can't really see what was deluxe about the room other than it was park view. The decor and bathroom was a little tired- shower curtains these days??! Can't fault the service, as you'd expect in Hilton...

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Helpful?
Thank Doughgirl
Reading, United Kingdom
Reviewed 1 week ago

I've stayed in Hilton hotels all over the world and I have to say that the London Kensington hotel does not compare all that favourably with many others. It's quite outdated - the bathroom in particular - and I found my room to be quite oppressive because whilst the room had some form of air conditioning it was not possible...

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Helpful?
Thank Colin M

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Avenue Bar & Lounge
Avenue Bar & Lounge
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Expect a warm welcome the moment you arrive at Hilton London Kensington. We’re located in the leafy district of Holland Park, 30 minutes from Heathrow Airport, with excellent transport links into Central London and three different tube lines nearby. Spend a leisurely day at Westfield London Shopping Centre, just 5-minutes away, the largest mall in London features 265 high-end shops, over 50 restaurants, a spa and a cinema. After a busy day taking in the sights of London, retreat to one of our stylish rooms or suites. Enjoy the fresh, bright décor of a guest room, choose a deluxe room for extra amenities or upgrade to a suite for a separate living space. Executive rooms offer Executive Lounge access with free continental breakfast, afternoon refreshments and an open bar. Start the day with a hearty buffet breakfast in the chic WestEleven restaurant, serving innovative dishes prepared with the freshest ingredients. Meet with friends over cocktails in the Avenue Bar & Lounge, or enjoy a freshly brewed coffee while surfing the web. Staying at the Hilton London Kensington is about making the most out of your time in London. ... more   less 

Additional Information about Hilton London Kensington

Address: 179-199 Holland Park Avenue, London W11 4UL, England
Region: United Kingdom > England > London
Price Range: ₹ 9,948 - ₹ 25,451 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Kensington 4*
Number of rooms: 601
Reservation Options:
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Also Known As:
Hilton London Kensington Hotel London
London Hilton
Hilton Kensington
Hotel Style:
#314 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Kensington staff and other travellers.
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Questions? Get answers from Hilton London Kensington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“From my experience just avoid”
cjad30, 23 May 2017 | Read review
“We're on the sixth floor and that was quiet.”
839philipb, 21 May 2017 | Read review
“Try to get a room facing away from the main avenue, that helps out with the noise. Our room was super quiet which was great.”
CristianSF, 21 May 2017 | Read review
“the concierge are very knowledgeable”
dwyrydN, 17 May 2017 | Read review
“Ask for a refurbished room”
ScoutW, 17 May 2017 | Read review
5 of 5
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US$ 162* /night
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Prices are for 1 room, 2 adults
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