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Hendon Hall Hotel

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#434 of 1,088 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Hendon Hall Hotel
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595 Reviews from our TripAdvisor Community

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Showing 577: English reviews
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Reviewed 1 week ago NEW

The best part of my stay was the dining! Excellent food served at dinner and again for breakfast. The room was spacious and clean, with a big selection of magazines and lovely toiletries - a huge bar of soap though! Could do with considering the planet and perhaps cutting back on the extras? All the staff were welcoming. There is...

Thank greenjumper
Artur K, Manager at Hendon Hall Hotel, responded to this review

Dear Greenjumper, Thank you for your recent posting to Trip Advisor. I was very pleased to read that you had such an enjoyable time with us and that you found the location so useful. I have passed your comments to our chef and team on the outstanding service and quality of food. We look forward to welcoming you back to...

Reviewed 1 week ago

Always like Hand Picked hotels, one reason being the quality and friendliness of the staff. The receptionist at Hendon Hall was unhelpful, unfriendly and inefficient. We were a group of four friends, in two rooms, - one couple were given the key to a room already occupied, as they found when they opened the door. Really embarrassing for all concerned,...

Thank NorwichSteve
Artur K, Manager at Hendon Hall Hotel, responded to this review

Dear NorwichSteve, Thank you for your comments following your recent stay. I'm dissapointed to read that you found our receptionist unhelpful and inefficient. Please rest assured that I will be reviewing your feedback with our Reception Manager and further customer service training will be conducted with the team. Our shuttle service is a unique offering in the area but it...

Northampton, United Kingdom
Reviewed 3 weeks ago

We returned after many months as we find the hotel very convenient and comfortable. As always we found the parking easy, the room comfortable and we slept well. The staff, however, appeared enthusiastically disorganised. Our welcome at reception was less than warm, at breakfast we had very attentive staff who consistently brought food and drink which we had not ordered,...

Thank mongoose57
Artur K, Manager at Hendon Hall Hotel, responded to this review

Dear Monogoose57, Thank you for taking the time to post your review on Hendon Hall, its great to hear that you find the hotel very convenient and comfortable and the room met all your expectations. Thank you for the observations you made with regards to staff sometimes not getting things right. I will be reviewing your comments with our Management...

Reviewed 5 weeks ago via mobile

Stayed here for my boyfriends birthday. Such a beautiful hotel, the staff were so very kind. The room we stayed in was nice and clean, the bed was very comfortable and the breakfast was just AMAZING I would definitely recommend this hotel.

Thank Ravina G
Playa Blanca
Reviewed 18 March 2017

Stayed last night, and to be fair this hotel is a good place to stay if you are going to Alexander Palace as there is a shortage of accommodation in this area. Big car park which was a plus. Inside this beautiful building and small well kept garden, the interior is very tired and dated which is so sad, it...

Thank happynotPlayaBlanca
Reviewed 16 March 2017 via mobile

Stayed for two nights over a weekend in a executive room. Very comfortable every amenity that you could wish for except a pool. Staff very friendly and breakfast was superb. Great if you are driving, but quite some distance from the tube ! Would recommend.

Thank janelowres
Liverpool, United Kingdom
Reviewed 13 March 2017 via mobile

Stayed for an event @ Wembley. Good location. Nice surroundings. Staff helped with early check in and offered complementary taxi to Wembley. Clean rooms, comfy beds. Good size bathroom with choice of shower or bath.

Thank Jay P
Reviewed 12 March 2017

Rather disappointed with this hotel as we have stayed in a number of other handpicked hotel and they are usually really comfortable with lots of attention to detail. This just didn't seem to be in the same league at all. My overall memory was that the hotel was cool, even our room! However, our reception on arrival ( they couldn't...

Thank sugarloafFolkestone
Reviewed 8 March 2017 via mobile

We booked tea at the Hendon Hall which from the phone call to confirm our reservations and check if there was anything we didn't eat .Having eaten tea at the Ritz the Grove the Wolsey to name a few the service and tea itself was a match and at half the price ! It was my mothers 80th Birthday we...

Thank Neil S
Reviewed 7 March 2017

This hotel has great potential but their attention to detail is non-existent and customer service is fairly lukewarm. As usual when we arrived, I made a bee line for the bedroom window as a nice view is a priority with me (I always request one on booking). I was quite shocked when I pulled back the curtains to find frosted...

2Thank Jane13

165 photos of this hotel

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Room/Suite (28)
Hotel & Grounds (29)
Dining (6)
Bathroom (7)
Pool/Beach Area (1)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (3)
Dining (7)
Room/Suite (10)
Bathroom (3)
Business Centre/Function Rooms (7)
View from Room (1)
Other (5)
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  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Breakfast Available
Official Description (provided by the hotel)
Hendon Hall Hotel in North London is ideal for a relaxing stay in a beautiful mansion with terraced gardens, yet with easy access to the West End and central London. With a large free car park, the hotel is easily accessible from the A1 and M1. Hendon Hall offers 57 bedrooms - a mixture of classic, executive and junior suites all of which were refurbished in 2010 to a high standard.The property offers the self-contained Pembroke Suite, a function space with its own entrance, reception area and bar that can cater for up to 200 guests. The Pembroke is ideal for weddings, celebrations or business meetings and events. Hendon Hall is home to the 2 Rosette fine dining Garrick Restaurant and serves afternoon teas in its lounges or outside gardens as a speciality. ... more   less 

Additional Information about Hendon Hall Hotel

Address: Ashley Lane | Hendon, London NW4 1HF, England
Region: United Kingdom > England > London
Price Range: ₹ 6,631 - ₹ 12,848 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hendon Hall Hotel 4*
Number of rooms: 57
Reservation Options:
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Also Known As:
Hendon Hall London
Hendon Hall Hotel London
Hotel Style:
#186 Business Hotel in London
#230 Romantic Hotel in London
#277 Family Hotel in London
#299 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hendon Hall Hotel staff and other travellers.
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Questions? Get answers from Hendon Hall Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Executive room didn't seem much ch different to the photo f the standard room.”
sugarloafFolkestone, 11 Mar 2017 | Read review
“Avoid Room 110; it has frosted glass in the window for a reason!!”
Jane13, 7 Mar 2017 | Read review
“Choose either rooms overlooking the garden or for a small additional extra, an executive room which is larger.”
zippyPetachTikva, 19 Dec 2016 | Read review
“Pick any room in any other hotel, just not this one”
DanRH86, 11 Dec 2016 | Read review
“check for a smell first”
V2293ZUmichaelc, 23 Oct 2016 | Read review
5 of 5