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The Chelsea Harbour Hotel

Hotels.comUS$ 292*
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#185 of 1,063 Hotels in London
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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1,667 Reviews from our TripAdvisor Community

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There are newer reviews for The Chelsea Harbour Hotel
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Showing 1,594: English reviews
lancashire
Reviewed 19 April 2014 via mobile

We ( myself, my husband and 2 children, 5 & 8 ) are currently midway through a 3 night break at this hotel and are very pleased with all aspects of our stay. We arrived in the morning and were greeted enthusiastically by all members of staff. The staff took our bags so we could go off into London to...

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Helpful?
1Thank cutelilfamilyof4
Chelseaharbourhotel1, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear cutelilfamilyof4, Thank you for your kind review following your recent stay at The Chelsea Harbour Hotel. We are thrilled that you and your family enjoyed your stay at the hotel, and that you were pleased with the enthusiastic staff members, your spacious suite and the delicious breakfast. We really appreciate your feedback and hope to have the opportunity to...

Portugal
Reviewed 15 April 2014 via mobile

Booked the hotel for a couple of days for a weekend break The hotel is modern rooms are spacious , we had a harbour view suite which was very good My only surprise was that for a Hotel of this quality the bed was poor and uncomfortable , I would expect a bed with a mattress toper for a Hotel...

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Helpful?
2Thank Weldge
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Weldge, Thank you for taking the time to review your recent stay at The Chelsea Harbour Hotel. We are pleased that you were happy with your spacious suite and the marina view, the helpful staff and breakfast. Please note we are investigating your feedback regarding the quality of bed. Thank you once again for your feedback and we hope...

Cary, Illinois
Reviewed 14 April 2014

Family vacation to London from USA. The reviews of this 5 star hotel were good, so we booked and were guaranteed a harbour view suite with a large balcony. We got neither. Hotel staff and customer service was extremely poor resolving issue. We were told room type was not guaranteed, even though it was right there on our reservation. Room...

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Helpful?
2Thank CorLen
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear CorLen, Thank you for taking the time to review your stay at the hotel. Please note that when booking a room through Priceline, your room type cannot be guaranteed. The front desk team did their best to find a room that was suitable for your and your family. Please accept our apologies for any inconvenience caused. Kind regards Kerrie...

London
Reviewed 12 April 2014

We stayed here with our two kids (3, 2) for 1 night. The suite was perfect for us-2 large rooms with a great bathroom. We were delighted. The view weren't amazing but as we have loved in central london for many years and this was more of a kids break it did not matter. We had a couple of issues...

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Helpful?
Thank melferg
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear melferg, Thank you for taking the time to review your recent stay at The Chelsea Harbour Hotel. We are pleased that you and your family enjoyed your stay at the hotel. We are delighted that you were pleased with your suite, the swimming pool and the treatment which your husband had in the spa. We hope to have the...

UK
Reviewed 10 April 2014

We stayed here one night recently in a Marina View suite. It is easy enough to get to the hotel by the Thames Clipper, although it is not well signed from either the pier or the train station, and to get to it you have to go through a rather bizarre office complex. But once there it is a superb...

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Helpful?
Thank cruella55
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear cruella55, Thank you for your kind review following your stay at The Chelsea Harbour Hotel. We are delighted that you enjoyed your stay at the hotel, and your kind feedback regarding the bar manager is greatly appreciated. We hope to have the opportunity to welcome you back to the hotel in the not too distant future. Kind regards Kerrie...

London, United Kingdom
Reviewed 10 April 2014

I can walk here from my home and use the bar from time to time. Always excellent service, great cocktails, good wait staff/ I have only dined here a few times and its good but varies, and was excellent on last lunch visit. Its always busy yet good a quiet feeling and calm feeling which makes a change from central...

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Helpful?
Thank John D
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear John D, Thank you for taking the time to review The Chelsea Harbour Hotel. We are thrilled that you are happy with the excellent service, great cocktails, good waiting staff and the location of the hotel. Your kind feedback is really appreciated and we look forward to welcoming you back to the hotel soon. Kind regards Kerrie Hughes PA...

North Yorkshire, United Kingdom
Reviewed 6 April 2014 via mobile

We arrived at the hotel and first impressions of the lobby were good, there were 3 of us, myself, my hubby and 6 year old daughter. We checked in to be looked down on by the receptionist, once we arrived at our room first impressions were good but there was no bed for my daughter despite being ordered, also through...

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Helpful?
3Thank Donna J
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Donna J, Thank you for taking the time to review your recent stay at The Chelsea Harbour Hotel. We were disappointed to read that you didn't receive five star service during some aspects of your stay. This isn't our usual standard of service that we offer and therefore we will be in contact to discuss this further with you....

Vantaa, Finland
Reviewed 29 March 2014

Room and hotel overall was way more than I'd expected. Room was huge, separate working area / living room and bedroom and two balconies. Room was clean, service was excellent, starting from the doorman. Breakfast was good, food was prepared during the breakfast, not beforehand. Only negative comment is the price...

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Helpful?
1Thank tonis32
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear tonis32, Thank you for taking the time to review your recent stay at the hotel. We are thrilled that you were pleased with your suite, the excellent service and the breakfast. We pride ourselves on being the only 5* all-suite hotel in London, providing our guests with a sense of space that is virtually unparalleled by other properties in...

Newtown, United Kingdom
Reviewed 27 March 2014

We had a massive room with a large bedroom, large bathroom with the most powerful shower ever! The lounge was fantastic with a lovely coffee machine, dining table, comfortable sofa. The hotel had set up a bed in the corner of the lounge for our daughter. As you enter the room there is your own long formal hallway with umbrella...

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Helpful?
1Thank WelshMonkey
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear WelshMonkey, Thank you for your kind review following your stay at the hotel. We are delighted that you were pleased with the location of the hotel, the size of your suite and the lovely pool. We are thrilled that the breakfast was the best that you have ever had in Central London. Your kind feedback will be passed on...

Vatican City, Italy
Reviewed 23 March 2014 via mobile

I have stayed several times at the Wyndham hotel, mostly when Chelsea soccer team had a match at Stanford. The hotel "crew" was ALWAYS exceeding my expectations, from Check-In (Sonja) to SPA, even the room service and the restaurant... But the reason I have decided to write now, as in THE bar I met today exceptional outstanding "crew" (Elisabeth P....

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Helpful?
Thank Gabor O
Wyndham123, PA to the General Manager at The Chelsea Harbour Hotel, responded to this review

Dear Gabor O, Thank you for taking the time to review your recent stay. We are thrilled that you enjoyed your stay and that you were pleased with the excellent service from Sonja, Elisabeth and Dora. Your kind feedback will be passed on and we hope to welcome you back to the hotel soon. Kind regards Kerrie Hughes PA to...

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11/06/2017 12/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 

Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Region: United Kingdom > England > London > Chelsea
Price Range: ₹ 17,026 - ₹ 1,79,065 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
Hotel Style:
#43 Spa Hotel in London
#81 Romantic Hotel in London
#114 Business Hotel in London
#124 Family Hotel in London
#144 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Chelsea Harbour Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Chelsea Harbour Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“find another hotel”
MRMAtlanta, 26 May 2017 | Read review
“Book a harbour view room if possible.”
J2653WWpauld, 25 May 2017 | Read review
“Hotel not have an airport shuttle, but bus stops in the area. Also no parking at the hotel, but parking areas in the area.”
americanm00d, 27 Apr 2017 | Read review
“Pay a little extra for the Marina view, well worth it”
6950Cathy, 23 Apr 2017 | Read review
“Harbor side was very pretty. Overall the hotel was very quiet.”
GinnyBoston, 10 Apr 2017 | Read review
5 of 5
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US$ 292* /night
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Prices are for 1 room, 2 adults
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