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The Chelsea Harbour Hotel

Expedia.comUS$ 292*
View Deal
#181 of 1,063 Hotels in London
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 332*
US$ 292*
US$ 332*
US$ 292*
US$ 295*
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The Chelsea Harbour Hotel
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1,665 Reviews from our TripAdvisor Community

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Showing 1,592: English reviews
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Atlanta, Georgia
Reviewed yesterday NEW

I am a guest here and I come in after a long day for a quick meal with a glass of wine. After sitting at the bar for over 5 minutes with not even a hello from the staff, I left to speak with the manager. As I was doing this, one of my associates had already asked for the...

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Helpful?
Thank MRMAtlanta
Reviewed yesterday NEW

I booked afternoon tea at Chelsea Harbour Hotel mainly because of it's location overlooking the Harbour I thought it would be very nice as a Birthday treat. I was somewhat surprised that it was only £22 per person but what a bonus...so I though as afternoon tea is usually more expensive. I booked online and I must say I was...

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Helpful?
Thank Macko54
Alderney, United Kingdom
Reviewed 2 days ago NEW

A very comfortable hotel and a very quiet one by London standards. The suite although a little dated was very well appointed,clean and well stocked. Although we didn't see the room staff the room was beautifully presented on our return each evening. Front of house staff were very efficient and provided a good check in and out service. The main...

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Helpful?
Thank Paul D
Reviewed 3 days ago NEW

The hotel location is very good and the valet parking useful, reception staff were very friendly and efficient... The rooms were good over all and a good size however the service wasn't as expected from an hotel of this type. Breakfast was average quality but delays in service were ridiculous, a 45 minute wait that irritated more than a few...

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Helpful?
Thank Chris M
Sydney, Australia
Reviewed 5 days ago NEW

We arrived at the hotel for our first visit and we were pleased we had booked to stay there. The front of house staff did a very fine job of welcoming us and we were assisted to our room with a staff member bringing up the bags. The suite that we had been allocated exceeded our expectations and we could...

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Helpful?
2Thank jc222
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear JC222, Thank you for taking the time to write a review about your most recent stay with us. Your kind comments about your overall experience are greatly appreciated. I also thank you for emphasizing out your extreme satisfaction regarding the friendliness of staff and the facilities of the hotel. In the meantime, the whole at The Chelsea Harbour Hotel...

Reviewed 5 days ago NEW

My friend and I booked in for a night away, primarily as a luxury spa break, in what I knew to be a nice area that was easy to get to by train for us. I want to start by saying the staff were excellent throughout our stay - polite and very friendly - our waiter at afternoon tea couldn't...

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Helpful?
Thank Jill F
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Jill, Thank you very much for taking the time to share the experience you have had with The Chelsea Harbour Hotel. We highly appreciate our guests comments as it will help us improve the service we offer to our guests. Your feedback will be shared to all the relevant department and will be used for training purposes. Thank you...

London
Reviewed 6 days ago NEWvia mobile

The terrace overlooking the Chelsea Harbour marina is a lovely place to sit and have a drink or some food from the bar menu. We were disappointed at the complete lack of staff clearing tables though and every empty table was littered with cups, glasses and plates. We took glasses of wine out from the bar and we had been...

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Helpful?
Thank LondonFrancophile73
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for taking the time to provide me with your feedback following your recent experience at the Chelsea Harbour Hotel. It upsetting for me to read through your detailed feedback how we kept failing in the most basic areas. Rest assured that I have raised all your points with the Food and Beverage Manager who is already...

Reviewed 1 week ago via mobile

Good experience due to the high servicelevel and the staff personality in the reception, nice room with balcony and a great look to Chelsea Harbour, and a super location in the heart of Chelsea, London.

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Helpful?
1Thank Teit A
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Teit, Thank you for taking the time to write a review about your most recent stay at The Chelsea Harbour Hotel. . Your kind comments about your overall experience are greatly appreciated. The team will be absolutely delighted to receive this. It is comments like these that enable us to motivate our team to achieve greater heights. We hope...

London, United Kingdom
Reviewed 1 week ago via mobile

Actually don't know where to begin, what has happening to this hotel this year? I have stayed quite a few times at this beautiful property it's like an oasis in London. The staff have always be attentive and friendly which I expect in this level of hotel that is what I am paying for, to feel special . Now it's...

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Helpful?
4Thank Apeters55
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Guest, Thank you for sharing the experience you have had during your recent stay with The Chelsea Harbou Hotel. I would appreciate if you can email me your contact details directly on mahesh.nair@millenniumhotels.co.uk. I look forward to hearing from you. Yours sincerely, Mahesh Nair

London, United Kingdom
Reviewed 2 weeks ago via mobile

Absolutely shocked by the unhelpful attitude I had to put up with on arrival. I was arriving for business and the first person I was greeted by was one of the rudest most condescending hotel staff I have ever met in London (and I regularly visit all the 5 star venues). The first person to greet you as you drive...

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Helpful?
2Thank Schnim
Chelseaharbourhotel1, Manager at The Chelsea Harbour Hotel, responded to this review

Dear Schnim, Thank you for providing the hotel with such a constructive feedback following your stay with us last week. It was upsetting reading your review. I can assure you that I will be personally investigating the matter as this is not the level of service we wish to be remembered. I would very much appreciate if you can email...

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04/06/2017 05/06/2017
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Staying in Chelsea

Neighbourhood Profile
Chelsea
Wealth courses through The King's Road, Chelsea's upmarket artery of West London life packed with shops, eateries and glitzy nightspots. For people-watching at its best and luxury retail therapy that's largely unrivalled, this area cannot be missed. But if this showy street starts to overwhelm or a moment of price tag shock sends you reeling, a quick detour down pretty much any of many King's Road veins will reveal a quieter side of Chelsea. Here the stately Royal Hospital hosts its world-famous flower show, and the Thames rolls along at a lazy pace, with leafy Battersea Park and its Peace Pagoda beckoning from across the river.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegant All-Suite Hotel located in the Chelsea Harbour on the River Thames, offering stunning views of the river & harbour. ... more   less 

Additional Information about The Chelsea Harbour Hotel

Address: Chelsea Harbour, London SW10 0XG, England (Formerly Wyndham Grand London Chelsea Harbour)
Region: United Kingdom > England > London > Chelsea
Price Range: ₹ 16,734 - ₹ 1,80,461 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Chelsea Harbour Hotel 5*
Number of rooms: 158
Reservation Options:
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Also Known As:
Wyndham Grand London Chelsea Harbour Hotel London
Wyndham London
London Wyndham
Hotel Style:
#43 Spa Hotel in London
#81 Romantic Hotel in London
#114 Business Hotel in London
#124 Family Hotel in London
#142 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Chelsea Harbour Hotel staff and other travellers.
9 questions
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Questions? Get answers from The Chelsea Harbour Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“find another hotel”
MRMAtlanta, 26 May 2017 | Read review
“Book a harbour view room if possible.”
J2653WWpauld, 25 May 2017 | Read review
“Hotel not have an airport shuttle, but bus stops in the area. Also no parking at the hotel, but parking areas in the area.”
americanm00d, 27 Apr 2017 | Read review
“Pay a little extra for the Marina view, well worth it”
6950Cathy, 23 Apr 2017 | Read review
“Harbor side was very pretty. Overall the hotel was very quiet.”
GinnyBoston, 10 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 292* /night
View Deal
Hotwire.comUS$ 292
Official SiteUS$ 295
CancelonUS$ 332
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*Disclaimer
Prices are for 1 room, 2 adults
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