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Comfort Inn London - Westminster

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Comfort Inn London - Westminster
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830 Reviews from our TripAdvisor Community

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Showing 592: English reviews
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Aviano, Italy
Reviewed yesterday NEW

The staff was superb; sadly the remainder of the hotel was not up to my standards. On a positive note, the wifi was great and the heater worked well. The rooms were tiny, mine did not smell so great and I had two beds shoved in for one person, and it was not at all like the picture. Bathroom was...

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Thank Kathleen R
Garden Grove, California
Reviewed yesterday NEW

The room was in the basement which we haven't seen before and it was pretty loud especially in the early mornings. Customer service was great when checking in and out and when we had questions. Location was quiet but not near any attractions.

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Thank Alyl10
Dallas, Texas
Reviewed 2 days ago NEW

A great value for the price. The room and bathroom are small, but that is typical for most European hotels. The staff was helpful, rooms were clean, and it was in a convenient location to Victoria Station. Would stay again.

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Thank emmariegorton
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Emma Riegorton, Thank you very much for taking the time to share your recent experience. We are very pleased that you enjoyed your stay with us. I greatly appreciate your comments. Our hotel is located closely to most of London attractions and I'm glad you found it very helpful. Please reach out to me directly if you would be...

Haguenau, France
Reviewed 3 days ago NEW

the mattress is too soft the elevator was broken during three days the bathroom is very old the breakfast was very limited If you sleep on the courtyard the room is very quiet the hotel is close to the station victoria

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Helpful?
Thank kleind2017
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. Your feedback certainly helps us to improve our customer experience. Thank you for taking the time to write to us. Warmest regards, Kamila B/General Manager

Downey
Reviewed 3 days ago NEW

The room was in a great location next to Victoria station. The room is tiny, but most rooms in Europe are. The bathroom was one of my complaints water pressure horrible and the toilet and shower were so close together that the bathroom was all wet by the time we were done showering. Also the mattresses moved around a lot...

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Helpful?
Thank DianaM7733
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Diana, Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues mentioned have been investigated and actions have already been taken. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. It's regretful to hear the dissatisfaction towards your experience. We are so sorry for inconvenience related to...

Ottawa, Canada
Reviewed 6 days ago NEW

Great place and staff. Very accessible location... Highly recommend. I stayed there for 6 nights - by myself. The room was perfect for one person - very comfy and clean. On my second day, the elevator stopped working and this wasnt fixed when I left on Day six... And although it was inconvenient, it didn't ruin my stay.

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Helpful?
Thank shaziah2017
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Shaziah, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, hotel and location made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Norwich, United Kingdom
Reviewed 1 week ago

Situated in Pimlico in "Hotel land", this is a small, but comfortable budget hotel, ten minutes walk from Pimlico tube station, five minutes by taxi to Westminster and Victoria/Buckingham palace. Rooms and particularly the shower room are a bit on the small side and there is limited work space but the beds are comfortable with plenty of towels on offer....

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Thank politicsandrew
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I am pleased that you enjoyed the stay and that the location and hotel met your expectations. We look forward to welcoming you back in the future. Warmest regards, Kamila B /General Manager

London, United Kingdom
Reviewed 1 week ago

The hotel was very nice although there were far too many stairs to get to our room as we were in room 56 and no lift. The room was very nice we got upgraded to a bigger room on arrival. The beds were very comfortable and the room clean. It is easy to get to central London by bus takes...

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Helpful?
Thank beckyr222
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Becky, Thank you for your great feedback. I am pleased you had an enjoyable stay with us. We look forward to welcoming you back soon. Warmest regards, Kamila B/General Manager

Cardiff, United Kingdom
Reviewed 1 week ago

The hotel has everything you need if its just a quick trip you've got in London. I wouldn't recommend the breakfast, it is quite close to Victoria station so you could make use of the restaurants there. The staff are polite, and it is quite clean. Rooms are small though and the walls are thin, so if you have noisy...

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1Thank stephaniemU9506HZ
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Stephanie, Thank you very much for taking the time to share your feedback with us. I am pleased that you enjoyed your stay and that the location and hotel met your expectations. We'll definitely work on our breakfast in order to improve guest satisfaction. We look forward to welcoming you back very soon. Warmest regards, Kamila B/General Manager

Malaga, Spain
Reviewed 1 week ago

Every thing was just correct. However I think that the cost is really high for the offering. Tiny rooms and bathroom. The breakfast is quite limited. However is fairly clean and the staff is polite. I would recomend it only as a second option, if you can't find anything better.

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Thank Joseluisps
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Jose Luisps, We are delighted that you enjoyed that stay with us. Thank you for taking the time to write to us, we look forward to welcoming you back soon. Warmest regards, Kamila B /General Manager

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Staying in Pimlico

Neighbourhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Make the most your stay at Comfort Inn London - Westminster by exploring the luxurious Pimlico and Belgravia area with their abundant choice of unique boutiques and antique shops with quality cafes and restaurants, lush gardens and character streets. The hotel is within walking distance from Victoria and Pimlico Underground Stations. The Comfort Inn London - Westminster offers a range of warm, comfortable and extremely clean accommodation. All our rooms are well furnished and equipped, and decorated in keeping with the tradition of the building, which is full of interest and character. ... more   less 

Additional Information about Comfort Inn London - Westminster

Address: 39 Belgrave Road | Victoria, London SW1 V2BB, England (Formerly Central House Hotel - Victoria)
Region: United Kingdom > England > London > Pimlico
Price Range: ₹ 7,580 - ₹ 14,355 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Westminster 3*
Number of rooms: 54
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Also Known As:
Central Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn London - Westminster staff and other travellers.
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Questions? Get answers from Comfort Inn London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay in Room 401”
 of 5 bubbles okiesooner09, 28 Jan 2017 | Read review
“Book somewhere else”
 of 5 bubbles stbotolphs, 22 Jan 2017 | Read review
“Don't have room104..... 105 is one of the better ones.”
 of 5 bubbles Z3857SLtina, 26 Dec 2016 | Read review
“Ask for room on the third floor.”
 of 5 bubbles Morningsideralph1, 8 Dec 2016 | Read review
“Avoid the basement at all cost. In fact, I would avoid this hotel altogether.”
  • Rotting door leading to the shower room
  • Is this perhaps where the stench of dampness is coming from?
  • Is this perhaps where the stench of dampness is coming from?
 of 5 bubbles ClosedCircuit, 29 Sep 2016 | Read review
5 of 5