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Comfort Inn London - Westminster

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Comfort Inn London - Westminster
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792 Reviews from our TripAdvisor Community

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Showing 566: English reviews
Berlin, Deutschland
Reviewed 2 days ago NEW

The room was really small an we can hear every word of our neighbours. The window was closed with a chain lock. The bathroom wasn't comfortable, it has a maximum size of 1,5 sqm. The breakfast was really limited. The stuff was friendly.

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Thank Superdori2014
London, United Kingdom
Reviewed 4 days ago NEW

The staff were very friendly however the room was a disappointment. I was in the basement and could hear everything going on on the floors above me. The washroom facilities were tiny, its the only place I stayed where I could sit on the toilet and be in the shower at the same time. It didn't make sense as the...

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Thank taraa108
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Taraa, Thank you very much for taking the time to share your recent experience. I read with great concern that your stay with us did not meet your expectations. Please be informed that the issues mentioned have been investigated and the action has been taken. Your feedback certainly helps us to monitor and improve our customers experience. We hope...

Stockholm, Sweden
Reviewed 4 days ago NEW

Location and service ok. But room smells terrible! We spent 4000kr and stayed in a half-basment room. It was not mentioned when we made the reservation via net. Otherwise, we would abosolut not choice this hotel.

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Thank Haha614
Copenhagen, Denmark
Reviewed 6 days ago NEW

Myself and my two sons stayed here overnight while visiting London to watch a football match. The hotel feels small and cramped, the corridors are narrow, there are doors everywhere. Our room was right next to the lift, which shook the wall (the head end of our beds) every time it was in action. For a cheap three bed room...

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Thank 574glennw
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. Your feedback certainly helps us to monitor and improve our customer experience. Thank you for taking the time to write to us. We hope to serving you again in the future. Warm regards, Kamila...

Mexico City, Mexico
Reviewed 6 days ago NEW

Rooms were very small and Windows dont close completely so the room idea always cold. The knob on the heater got Broken so the temperature got stucked in medium. Walls are too thin so You can hear everything outside your door.

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Thank S1881QGdavida
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Guest, Your willingness to share your recent experience is genuinely appreciated. Please be assured that the issues mentioned have been investigated and actions have already been taken. Our main priority is to be able to offer a very well-maintained and comfortable accommodation. It's regretful to hear the dissatisfaction towards your experience. We are so sorry for all inconvenience related...

Kingston-upon-Hull, United Kingdom
Reviewed 1 week ago via mobile

Stayed here for 3 nights this week could not fault the hotel for the location or for anything else in that matter. We had a lovely double room with wet room had to ask for 2 more pillows for the bed but that's our preference and they were delivered to us promptly by staff. Breakfast was just what we like...

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Helpful?
Thank gemmajayne290586
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Gemma Jayne, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team, hotel and location made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Miami, Florida
Reviewed 1 week ago

We had a great time at the hotel. The location is excellent and the breakfast is included in the hotel price. The only problem was the shower in the bathroom, other than that, I will choose it again. the staff was really friendly

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Thank Irania B
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Irania, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the team made the stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B/General Manager

Mutxamel, Spain
Reviewed 1 week ago

Good location for taking the tube. You only need between 5-10 minutes to arrive at Pimlico/Victoria Station just on your feet. Our room was comfortable but with a small toilette. The breakfast is very complete but we missed some natural fruits. The staff was extremely friendly with us and this hotel is a great option to stay again.

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Thank josejoaquinr2017
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Jose, Thank you very much for taking the time to share your recent experience with us. We are delighted that you enjoyed yourselves and that the hotel, location and the team made your stay a memorable. We look forward to welcoming you again in the future. Warmest regards, Kamila B / General Manager

Miami
Reviewed 1 week ago

Shower will flood the bathroom. Beds are 50$ spring mattresses from the 1970s. Will need spinal surgery after 2 sleeps. The people who work there are helpful but not able to solve these problems which are obviously based off a greedy, non investing owner.

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Thank 991bradleys
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Gust, I read with great concern that your stay with us did not meet your expectations and that you experienced some issues during your stay. Your feedback certainly helps us to monitor and improve our customer experience. Thank you for taking the time to write to us. It is a pleasure to announce that we will be implementing many...

L'Aquila, Italy
Reviewed 1 week ago

The location is excellent, you can arrive at Victoria Station in few minutes on your feet and reach everyplace of London by tube. The price of room is really good, considering that you are in Westminster. The staff is very friendly and polite and you can have a great continental Breakfast. I absolutely reccommend it!

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Helpful?
Thank tonymU3894DI
Kamila B, General Manager at Comfort Inn London - Westminster, responded to this review

Dear Tony, We are delighted that you enjoyed your stay, and that the team looked after you and made the experience a better one. Thank you for taking the time to write to us, we look forward to welcoming you back very soon. Warm regards, Kamila B / General Manager

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Staying in Pimlico

Neighbourhood Profile
Pimlico
Time spent in Pimlico is a slower-paced affair than most other Central London neighbourhoods. This largely residential area orderly arranged beside the Thames, is a treasure trove of quaint pubs, subtle architectural charms and local boutiques. Here, art lovers thrill at the chance to visit the world class Tate Britain gallery for its collection of British art from the 1500s to the present. For peace and quiet and some downtime spent along the Thames, Pimlico is highly recommended.
Explore this neighbourhood

Amenities

Highlights
  • Breakfast included
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
Services
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
Make the most your stay at Comfort Inn London - Westminster by exploring the luxurious Pimlico and Belgravia area with their abundant choice of unique boutiques and antique shops with quality cafes and restaurants, lush gardens and character streets. The hotel is within walking distance from Victoria and Pimlico Underground Stations. The Comfort Inn London - Westminster offers a range of warm, comfortable and extremely clean accommodation. All our rooms are well furnished and equipped, and decorated in keeping with the tradition of the building, which is full of interest and character. ... more   less 

Additional Information about Comfort Inn London - Westminster

Address: 39 Belgrave Road | Victoria, London SW1V 2BB, England (Formerly Central House Hotel - Victoria)
Region: United Kingdom > England > London > Pimlico
Price Range: ₹ 6,208 - ₹ 13,371 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Inn London - Westminster 3*
Number of rooms: 54
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Also Known As:
Central Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn London - Westminster staff and other travellers.
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Questions? Get answers from Comfort Inn London - Westminster staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't have room104..... 105 is one of the better ones.”
 of 5 bubbles Z3857SLtina, 26 Dec 2016 | Read review
“Ask for room on the third floor.”
 of 5 bubbles Morningsideralph1, 8 Dec 2016 | Read review
“Avoid the basement at all cost. In fact, I would avoid this hotel altogether.”
  • Rotting door leading to the shower room
  • Is this perhaps where the stench of dampness is coming from?
  • Is this perhaps where the stench of dampness is coming from?
 of 5 bubbles ClosedCircuit, 29 Sep 2016 | Read review
“Ask for rooms at the back and ask for the size of the room.”
 of 5 bubbles trisha931, 3 Sep 2016 | Read review
“Inquire about room available so you won't end up in one too small for your needs.”
  • Despite the location the street and hotel were quite quiet at night
  • A beautiful view to see first thing in AM
 of 5 bubbles sarren126, 30 Aug 2016 | Read review
5 of 5
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