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The Pelham - Starhotels Collezione

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Traveller (185)
Room & Suite (165)
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Ratings and reviews
#196 of 1,085 Hotels in London
Certificate of Excellence
  • Excellent62%
  • Very good27%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
Fitness centre
Concierge
Meeting Rooms
Dry Cleaning
Free Parking
5 Star Hotel
The Pelham is a unique, stylish boutique hotel in the very heart of South Kensington. Each and every room has been individually designed by Kit Kemp, blending the enchantment of English style with modern colours and flair, The Pelham has been described as one of London's finest...
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Location and contact
15 Cromwell Place, London SW7 2LA, England
Hotel website
15.6 km to London City Airport
202 restaurants are within a 0.5 km radius
0.2 km from Natural History Museum
View nearby attractions and restaurants
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Reviews (930)
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832 results
Traveller rating
526
211
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5
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LanguageEnglish
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526
211
68
22
5
Show reviews that mention
All reviewssouth kensington tube stationhonor barhonesty bargreat locationdrawing roomnatural historyvictoria and albert museumdirectly across the streetscience museumcharming hoteltube stopgreat roomperfect staythe ground floorstreet noiseafternoon teamini bar
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1 - 5 of 832 reviews
Reviewed 2 days ago via mobile

I loved staying at the Pelham hotel- great common areas, attractive room and friendly staff. You can’t beat the location next to the south Kensington tube station. You might inform the blond woman at the front desk that it takes 45 minutes to get to...More

Thank JericoTraveler
Reviewed 4 days ago

The rooms are charming, and all the staff was all really nice and helpful. A delicious selection of food and coffees for the continental breakfast. Great location for museums, Hyde park and access to the tube.

Thank mjmob1
Reviewed 4 days ago via mobile

The location is great. The hotel was nice and clean. It was exceptionally hot and the air conditioning was not working which made it very uncomfortable. We asked for a fan that helped a bit. It was hit or miss with staff- some were exceptionally...More

Thank kdtraveler444
Reviewed 2 weeks ago

Love the cosy English decor in this hotel which is right next to the S. Kensington tube station and all of the fashionable cafes and restaurants of Exhibition and Old Brompton Road neighbourhood. The only critique i have is that customer service could be a...More

Thank Desiree S K
Reviewed 5 weeks ago via mobile

I love this hotel. It's boutique, friendly, warm and cozy. There are antiques mixed with modern amenities (and fake fireplace in room for ambiance). Excellent pressed coffee (included in morning) and continental breakfast too (tons of food choices) or you can buy off the menu....More

Thank KathleenPR
Response from Luca P, Manager at The Pelham – Starhotels CollezioneResponded 4 weeks ago

Dear KathleenPR, Thank you for your wonderful review, I am delighted to hear you enjoyed your stay with us, We look forward to welcome you back in the near future , Best wishes, Luca Perletti Hotel Manager

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Non-Smoking Hotel
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 250 - US$ 565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#96 Business Hotel in London
#158 Luxury Hotel in London
#198 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 250 - US$ 565 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#96 Business Hotel in London
#158 Luxury Hotel in London
#198 Romantic Hotel in London
Room types
Suites, Non-Smoking Rooms
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Traveller (185)
Room & Suite (165)
Dining (28)
Restaurants and Bars (PRE-RENOVATION) (11)
Business Centre & Event Rooms (5)
Amenities (4)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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mogHongKong
24 February 2018|
AnswerShow all 4 answers
Response from ge0rgina1959 | Reviewed this property |
No kettle, the deluxe rooms are quieter and more roomy, no safe that I remember. I think you can ring down for tea/coffee.
1
Vote
haileygril
2 May 2017|
AnswerShow all 3 answers
Response from Luca P | Property representative |
Hello, Yes the Pelham have a new AC system put in place last year. The Eurostar train leaving from St Pancras - is about 30 minutes by car and 20 minutes by the Piccadilly line. We look forward to welcome you to Thr Pelham... More
1
Vote
Oldbailey321
16 March 2017|
AnswerShow all 3 answers
Response from Jan D | Reviewed this property |
We stayed November 2016. It certainly didn't require renovation then. I would contact the hotel direct if concerned. It is a beautiful and convenient place to stay.
0
Votes