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The Pelham - Starhotels Collezione

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Traveller (192)
Room & Suite (176)
Traveller (192)
Room & Suite (176)
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Overview
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15 Cromwell Place, London SW7 2LA England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star accommodation
Additional information
Visit hotel website
Reviews (964)
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860 results
Traveller rating
542
218
71
24
5
Traveller type
Time of year
LanguageEnglish
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542
218
71
24
5
Show reviews that mention
All reviews south kensington tube station honor bar honesty bar great location drawing room natural history science museum victoria and albert museum directly across the street tube stop lovely hotel great room perfect stay the ground floor street noise afternoon tea mini bar
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1 - 5 of 860 reviews
Reviewed yesterday via mobile

Staff is very polite and friendly. Good service, good Good, good hygiene. Bed covers are very clean and room is very tidy.I will come back again!I reccomend it for sure! You won't regret it. Trust me!

Thank Wanderer06789597214
Reviewed yesterday via mobile

The services were very good,the staff was very kind and avalable at any time of the day and night including if we just had a problem with the AC or just asking for more pillows or more blankets or just to ask something.I recommend it...More

Thank NASER B
Reviewed yesterday via mobile

Very good actually AMAZING hotel the rooms were very tidy and clean , the personel and staff were very kind and helpfull with everything we needed or asked and we enjoyed it a lot! Me and my family recommend ut with all of our hearts

Thank Ali B
Reviewed 3 days ago

We were a bit disappointed this time. The room (executive) was dark (one small window) and a bit worn. There was no kettle. My main objection is the service - it used to be stellar - now they just seem rather uninterested. Stay away from...More

Thank cpeh2015
Response from Luca P, Manager at The Pelham – Starhotels CollezioneResponded yesterday

Dear Cpeh2015, Thank you for taking the time to write a review. I appreciate all of your feedback and we consider our standards of service to be of primary Importance so If you would like to discuss your visit further I would be delighted if...More

Reviewed 2 weeks ago

Over priced for a basic hotel, at this price you would expect tea and coffee making facilities in your room. Surly and unapproachable staff. Over priced breakfast and room service menus, The furniture, which was once quirky and unique is now tired and worn out

1  Thank Go738894
Response from Luca P, Manager at The Pelham – Starhotels CollezioneResponded 6 days ago

Dear Go738894, Thank you for your comments and I am sorry to hear your experience at The Pelham wasn't a positive one. If you wish to discuss your stay further please feel free to contact me on l.perletti@starhotels.com. Best wishes, Luca Perletti Hotel Manager

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About
Description
The Pelham is a unique, stylish boutique hotel in the very heart of South Kensington. Each and every room has been individually designed by Kit Kemp, blending the enchantment of English style with modern colours More and flair, The Pelham has been described as one of London's finest townhouse hotels. Our guests have the privilege of exclusive use of the wood paneled drawing room and library both with open fireplaces, business centre as well as our 24-hour fitness room. Kensington is awash with boutiques, bars and bistros not to mention our La Trattoria by Alfredo Russo that brings traditional, homely and honest Italian food. The Chef Alfredo Russo brings his zestful, inquisitive approach to life with his cuisine based on traditional Italian recipes, with an easy and casual ambience. Our stylish Event Suites can be transformed from a corporate meeting area into a glamorous space for private dining, drinks receptions, baby showers and afternoon teas. Minutes from the Victoria & Albert and Natural History Museums, Harrods, Hyde Park and The Royal Albert Hall, The Pelham really is the perfect foundation for your sophisticated stay in London. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Air Conditioning
Breakfast Available
Concierge
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pool
Beachfront
Free Parking
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
52
Price range
US$ 239 - US$ 486 (Based on Average Rates for a Standard Room)
Also Known As
Pelham Hotel London
Location
United Kingdom > England > London > South Kensington
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Business
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms
Number of rooms
52
Price range
US$ 239 - US$ 486 (Based on Average Rates for a Standard Room)
Also Known As
Pelham Hotel London
Location
United Kingdom > England > London > South Kensington
Photos
Traveller (192)
Room & Suite (176)
Dining (47)
Amenities (14)
Business Centre & Event Rooms (5)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
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Questions & Answers
Ask a question
LynneS_NY
24 August 2018|
Answer
Response from 744kay | Reviewed this property |
Yes
1
Vote
rubytuesday416
18 August 2018|
AnswerShow all 8 answers
Response from 744kay | Reviewed this property |
No. And parking in this area is not easy. You can park overnight everywhere on a single yellow line from about 6:30 pm to 8:30 am (always check) and there is metered parking. But public garages are few. The nearest ones are... More
0
Votes
mogHongKong
24 February 2018|
AnswerShow all 4 answers
Response from ge0rgina1959 | Reviewed this property |
No kettle, the deluxe rooms are quieter and more roomy, no safe that I remember. I think you can ring down for tea/coffee.
1
Vote
Room Tips
"the room we had at the back is subject to noise from air conditioning units"
Go738894
2 weeks ago
Read review
"Front facing top floor if you want have nice view"
johnsL8932GH
3 weeks ago
Read review
"Ask for rooms on the second floor or higher. Rooms in front do experience some traffic noise around the..."
ACKTraveler52
27 Sep 2018
Read review
"Spend the few extra pounds for a larger room. Ask for the tea tray and kettle - they are complimentary."
TAH67
7 Jun 2018
Read review
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