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The Pelham

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#160 of 1,080 Hotels in London
Certificate of Excellence
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The Pelham
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794 Reviews from our TripAdvisor Community

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Showing 729: English reviews
Amsterdam
Reviewed yesterday NEW

On the good side this hotel is extremely well situated, right opposite South Kensington tube station and a few metres from the main museums. Its also very pretty, with well equipped rooms and the staff are very nice. On the minor side the check-in and check-out was slow due to lack of staff though. Generally I get the idea that...

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Helpful?
Thank Hastur
Milano
Reviewed 1 week ago

Very nice location, very cozy and british style. Excellent position to move by bus and by metro, that are in front of hotel, and by taxi that are 100 metres. The nearby underground will not disturb. We will meet again soon

Review collected in partnership with this hotel
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Thank Barbara Simonet... F
Luca P, Manager at The Pelham, responded to this review

Dear Barbara Simonet... F, thank you for taking the time to share your experience. I am delighted to hear you enjoyed your stay with us. Best wishes, Luca Perletti Hotel Manager

London, United Kingdom
Reviewed 1 week ago

I love this hotel - the location and ambience are second to none. the decor and facilities are excellent and the staff are charming and helpful it is a home from home - peaceful and comfortable - low key but sylish

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Thank whereshalligo
Luca P, Manager at The Pelham, responded to this review

Dear whereshalligo, thank you for your lovely comment and for your loyalty with the Pelham Hotel. we are delighted to welcome you back every year. Best wishes, Luca Perletti Hotel Manager

Dublin, Ireland
Reviewed 1 week ago

The Pelham is quite a small boutique hotel very close to South Kensington tube station. Location is everything and if you are looking in this area, this hotel ticks a lot of boxes. There are quite a few boutique hotels in South Ken and some I know of are really lovely but what sets The Pelham apart is probably value...

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Thank Carina R
Luca P, Manager at The Pelham, responded to this review

Dear Carina R, I am delighted that you had a memorable stay with us and thank you for your review. Your comments about the team being very friendly and professional where lovely to read. I hope we have the pleasure of welcoming you back to us in the near future, Best wishes, Luca Perletti Hotel Manager

Luxembourg City, Luxembourg
Reviewed 1 week ago

I had problems with the heater in the bathroom. It was freezing there. I have asked many times to repair it but nobody arrange that. Bed and pilows were confortable. Cleaning and location were good. I'm client of Starhotel chain and this is the 1st time that I'm disapointed.

Review collected in partnership with this hotel
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Thank francklux
Luca P, Manager at The Pelham, responded to this review

Dear francklux, Thank you for taking the time to share your experience and I am sorry it wasnt a good one. I do apologize the towel heater in your bathroom did no work, I spoke with my team and I was told a room move was offered and declined after we discover we were not able to fix the issue....

Venice, Italy
Reviewed 1 week ago

The rooms are very clean and the location is excellent. The staff is professional and kind. South Kensington is a lovely, quiet place , there are many shops, cafe, pubs and restaurants. it's very good for families. Thank you.

Review collected in partnership with this hotel
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Thank JulieEffe
Luca P, Manager at The Pelham, responded to this review

Dear JulieEffe, thank you for taking the time to shre your exoerience with us. I am delighted to hear you enjoyed your stay at The Pelham. Best wishes, Luca Perletti Hotel Manager

Greece
Reviewed 2 weeks ago

we stayed about five nights. it was really nice Comfortable and clean rooms (half of them have green views to Kensington sq), helpful and kind staff, premium home feeling, one of the best locations in London.

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1Thank h p
Luca P, Manager at The Pelham, responded to this review

Dear h p, Thank you so much for your lovely comments, I am delighted to hear you enjoyed your stay at The Pelham Hotel, I wish you all the best in the new year. Luca Perletti Hotel Manager

Kuala Lumpur, Malaysia
Reviewed 2 weeks ago

Our stay at The Pelham was wonderful. There was a minor issue upon check-in, as our two rooms had been booked separately, and we were unable to get two rooms side-by-side. However, the staff was kind enough to let us view their available rooms before deciding on two rooms of our choice. We ended up with one room on the...

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Thank FernieJ
Luca P, Manager at The Pelham, responded to this review

Dear FernieJ, thank you very much for your lovely comments. I am delighted to hear you and your family enjoyed your stay at The Pelham Hotel. Wish you all the best, Luca Perletti Hotel Manager

Sao Paulo, SP
Reviewed 2 weeks ago via mobile

The hotel is nice, rooms are clean, confortable and the bathroom, although not spacious, is clean and well furbished Staff is warm Best location ever: in front of the south ken tube!! We will definetely go back!!

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Thank smgold12
Luca P, Manager at The Pelham, responded to this review

Dear smgold12, thank you for your comments. I am delighted to hear you enjoyed your stay at The Pelham. I wish you a very happy 2017. All the best, Luca Perletti Hotel Manager

Reviewed 2 weeks ago via mobile

Although I only stayed for one night it was long enough to see that this is quite a classy hotel The rooms are comfortable and well furnished. The bathrooms have good toiletries The room was very warm though. Only niggle - I asked for a room near another one that my sister was in - and I don't think I...

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Thank alitravls
Luca P, Manager at The Pelham, responded to this review

Dear alitravls thank you for your lovely comments, I am delighted to hear you enjoyed your stay at The Pelham. We always try to accomodate our guests requests, I am sorry we were not able to allocate the two rooms next to each other. I look forward to welcome you back at the Pelham in the near future and I...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Babysitting
Official Description (provided by the hotel)
The Pelham is a unique, stylish boutique hotel in the very heart of South Kensington. Each and every room has been individually designed by Kit Kemp, blending the enchantment of English style with modern colours and flair, The Pelham has been described as one of London's finest townhouse hotels. Our guests have the privilege of exclusive use of the wood paneled drawing room and library both with open fireplaces, business centre as well as our 24-hour fitness room. Kensington is awash with boutiques, bars and bistros not to mention our own Bistro Fifteen with our mouth-watering and sumptuous menu, inspired by fresh quality ingredients and flavours of the Mediterranean Cuisine. In our BAR 15 discover our selection of organic wines together with our home made terrines. Our stylish Event Suites can be transformed from a corporate meeting area into a glamorous space for private dining, drinks receptions, baby showers and afternoon teas. Minutes from the Victoria & Albert and Natural History Museums, Harrods, Hyde Park and The Royal Albert Hall, The Pelham really is the perfect foundation for your sophisticated stay in London. ... more   less 

Additional Information about The Pelham

Address: 15 Cromwell Place, London SW7 2LA, England
Region: United Kingdom > England > London > South Kensington
Price Range: ₹ 13,809 - ₹ 24,165 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Pelham 5*
Number of rooms: 52
Reservation Options:
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Also Known As:
Pelham Hotel London
Hotel Style:
#96 Business Hotel in London
#125 Luxury Hotel in London
#171 Family Hotel in London
#200 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Pelham staff and other travellers.
8 questions
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Questions? Get answers from The Pelham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Red Room: Remote, near meeting & lounge space. Quiet except for small echoes from outside. Comfortable bed, I highly recommend!”
 of 5 bubbles Z6253KUkellyb, 8 Dec 2016 | Read review
“Choose a room that does not have noise from the train station!”
 of 5 bubbles nomibal, 4 Dec 2016 | Read review
“Non-street facing rooms are very quiet”
 of 5 bubbles 657jeffreyn, 29 Nov 2016 | Read review
“Try to upgrade if you can. The standard rooms are a bit small.”
 of 5 bubbles lucy88losangeles, 18 Nov 2016 | Read review
“Do not stay in rooms 206 or 306 due to the noise and check the room allocated for tube noise.”
 of 5 bubbles AlanM603, 7 Oct 2016 | Read review
5 of 5
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