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Park Grand London Kensington

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#186 of 1,086 Hotels in London
Certificate of Excellence
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1 room 2 adults 0 children
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Park Grand London Kensington
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1,947 Reviews from our TripAdvisor Community

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There are newer reviews for Park Grand London Kensington
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Showing 1,667: English reviews
Southampton, United Kingdom
Reviewed 1 week ago via mobile

I was handed a card on checkout of this hotel today, being asked to write 'all good things' online in my review! This was the only time I was introduced to a staff member since check in. Stayed here for 2 nights to attend a concert at the Royal Albert Hall. Is within walking distance of the hall and only...

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Helpful?
Thank Hannah Y
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Hannah Y, Thank you for sharing your feedback of your experience with us at Park Grand Kensington. It is wonderful to hear that you enjoyed the breakfast offerings and that you found your room comfortable. We very much appreciate your feedback in regards to the service from the personnel and will train he team accordingly. We hope that you...

Reviewed 1 week ago

I came here with my fiancé on a week long visit to London. The hotel itself was beautiful and clean but the highlight of our entire stay was Kenisha at check-in. She was incredibly kind and accommodating. In fact, though she was friendly and helpful from the start, upon telling her that we had just gotten engaged, she upgraded us...

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Helpful?
Thank Sabrina S
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Sabrina S, We are delighted that you choose to stay with us at Park Grand Kensington when you are visiting London and thank you for taking the time to share your 5 star review. Your kind comments commending the attentive service delivered by Kanisha are very much appreciated and I am thrilled that she had made it memorable for...

Worthing, United Kingdom
Reviewed 1 week ago via mobile

Me and boyfriend stayed here for one night in the week. Hotel is in great location being a 1 minute walk from Earl's Court tube station and from shops, restaurants and fast food take outs. Hotel staff were very friendly and welcoming. We were offered free tea and coffee on arrival which was very nice. Hotel room was ever so...

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Helpful?
Thank BethBuch15
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear BethBuch15, Thank you for sharing your experience with us at Park Grand Kensington. I really appreciate and value your feedback and I am sorry for the issues that you experienced in regards to the payment. It pleases me that you found the team to be super friendly, you enjoyed the super compy beds and took full advantage of our...

Edinburgh, United Kingdom
Reviewed 1 week ago

We spent x2 nights (Friday and a Saturday) at Park Grand London Kensington Hotel. The hotel is very close to the London Underground tube station. We got there at about 12:00, but were only allowed to check in after 14:00. Once we checked in, I noticed our room safe (digital / electronic) did not lock / unlock. I went to...

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Helpful?
Thank Felix137
Whitby, Canada
Reviewed 1 week ago

This is a lovely, very clean, up-to-date five story hotel in the heart of Kensington right up the street from the Earls Court tube station. It was perfect for two work colleagues sharing. The breakfast, which was included, was varied, hot and fresh. I will definitely stay here again and will be back, hopefully soon!

Review collected in partnership with this hotel
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Helpful?
Thank Scottnancysampat
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Scottnancysampat, Thank you for sharing your experience with us at Park Grand Kensington. It pleases me that you enjoyed the breakfast in our restaurant and took full advantage of our amazing location! We look forward towards your next visit. Kind Regards Arpan Ghosh Front Office Manager

Lancaster, United Kingdom
Reviewed 1 week ago

Great welcome and they give us a free upgrade as we were celebrating which we really appreciated. Bed was so comfortable and they were always helpful if we needed anything. Breakfast was good buffet although the option of poached eggs etcwoudl have been nice. Excellent location 5 minute walk from Earl's Court tube and surrounded by many shops and restaurants....

Review collected in partnership with this hotel
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Helpful?
Thank tradan23
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear tradan23, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. We feel privileged that you chose to spend your special occasion with us and I am extremely proud of the team for making the whole experience for you and wife even more memorable! It is a pleasure to hear that you...

Andover, United Kingdom
Reviewed 1 week ago via mobile

Amazing stay, the staff could not do enough for us and were so friendly. The room was perfect and our meal was delicious. Could not fault anything about our whole experience. Would definitely stay there again.

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Helpful?
Thank gloriao966
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear gloriao966, It is an absolute pleasure to read about your Park Grand Kensington experience and I would like to thank you for taking the time to share your review following your stay with us. I am delighted to hear that you found your room comfortable and that you enjoyed our your meal. I would also like to thank you...

West Midlands
Reviewed 1 week ago

This hotel has generally been a little above my business budget, but I've found sometimes if booked a day before travel, there are deals to be had and its well worth it. Nicest hotel I've stayed in within central London. Luxurious looking rooms, comfortable cosy beds, immaculately clean, great amenities (ironing board, iron, microwave, toiletries, mini bar, complimentary fruit bowl...

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Helpful?
Thank loubel44
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear loubel44, Thank you for sharing your kind words and wonderful review following your stay with us at Park Grand Kensington. I am delighted to hear that our well appointed rooms, breakfast offerings and the service delivered by our friendly reception team were a highlight for you. We can't wait to welcome you back at Park Grand Kensignton. Kind regards,...

Boston, Massachusetts
Reviewed 1 week ago

The staff were quite friendly and the hotel was clean and had good accommodations. Once thing I liked was their option of a smart phone you could bring with you while you were at the hotel- a really nice option for travelers from abroad who don't want to pay for an international plan but rely on google maps for directions!...

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Helpful?
Thank Katie W
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Katie W, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. It is a pleasure to read your kind words on our welcoming and attentive team and that the handy phone was of much use to you. It is feedback from our guests that allows us to always continue to improve...

Crewe, United Kingdom
Reviewed 1 week ago via mobile

Really good stay. Room was clean and modern. All staff were friendly and helpful, every staff member we walked past smiled and said hello, held doors open for us etc. Birthday balloons and gifts in the room on arrival was a lovely touch. Breakfast was amazing! Really good location for exploring London, very close to Earl's Court underground station. Lots...

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Helpful?
Thank Sianp85
Arpan G, Front Office Manager at Park Grand London Kensington, responded to this review

Dear Sianp85, Thank you for sharing your kind words and wonderful review on your recent Park Grand Kensington experience. We feel privileged that you chose to spend such a special occasion with us and I am extremely proud of the team for making the whole experience for your wife even more memorable! Thank you for your feedback regarding your breakfast...

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Staying in South Kensington

Neighbourhood Profile
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Park Grand London Kensington

Address: 33-37 Hogarth Road | Kensington, London SW5 OQQ, England (Formerly BEST WESTERN PREMIER Park Grand London Kensington)
Region: United Kingdom > England > London > South Kensington , Earls Court
Price Range: ₹ 9,314 - ₹ 19,518 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Grand London Kensington 4*
Number of rooms: 133
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Travelocity, Montcalm Hotel (London) Ltd & Precis Properties Ltd and Jetsetter so you can book your Park Grand London Kensington reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Premier Shaftsbury London Kensington Hotel London
Shaftesbury Kensington Hotel London
Shaftesbury Kensington London
Hotel Style:
#110 Business Hotel in London
#142 Luxury Hotel in London
#158 Romantic Hotel in London
#228 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Park Grand London Kensington staff and other travellers.
58 questions
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Questions? Get answers from Park Grand London Kensington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are a few lovely rooms lower ground floor, ok if you dont mind not having a window. Those above ground floor are very good with various window views.”
 of 5 bubbles prs56, 22 Mar 2017 | Read review
“The rooms are good but remember to avoid getting the basement ones.”
 of 5 bubbles DennisSAlbertsen, 21 Mar 2017 | Read review
“Higher floors, closer to the elevator.”
 of 5 bubbles NeedATravelFix, 19 Mar 2017 | Read review
“Opt for larger room.”
 of 5 bubbles CharlieMc24, 19 Mar 2017 | Read review
“Check-in with Kenisha”
 of 5 bubbles 787sabrinas, 14 Mar 2017 | Read review
5 of 5