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    BEST WESTERN The Cromwell

    110-112 Cromwell Road, Kensington, London SW7 4ES, England
    Save
    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 31
    US$ 158
    US$ 127
    US$ 158
    US$ 127
    US$ 158
    US$ 127
    Traveller (307)
    Room & Suite (157)
    Dining (23)
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    Overview

    • Excellent17%
    • Very good43%
    • Average22%
    • Poor11%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Room Service
    Bar/Lounge
    Fitness centre
    3 Star Hotel
    All hotel details
    Park International Hotel
    1,953 reviews
    #371 of 1,090 hotels in London
     
    BEST WESTERN Burns Hotel Kensington
    1,264 reviews
    #529 of 1,090 hotels in London
     
    Radisson Blu Edwardian Vanderbilt
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    #331 of 1,090 hotels in London
     
    Montana Hotel
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    Rooms
    7 May8 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews
    Traveller rating
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    Reviewed 7 August 2013

    We came to London for a family wedding and the hotel was an excellent base for visiting the museums. We stayed in an excellent garden room overlooking a very peaceful scene with a balcony large enough for both of us to sit and enjoy the...More

    Helpful?1  
    Response from AndreLondon_England, Deputy General Manager at BEST WESTERN The Cromwell

    Dear Guest When I read your comment "Would I recommend the hotel? Yes I would in a heartbeat." it gives me great pride to know that our staff took good care of you during your stay! On behalf of our entire team I wish to...More

    Reviewed 4 August 2013

    my husband and myself stayed here for 5 nights from 28th july till 2nd august. its our second stay in this hotel and we think its excellent value in the heart if London. We were in room 654 @ the back of the hotel and...More

    Helpful?1  
    Response from AndreLondon_England, Deputy General Manager at BEST WESTERN The Cromwell

    Dear Guest How delighted to read such nice comments about not only our staff but also out hotel, breakfast and standards of our rooms. I have passed on your comments about the cleanliness of the rooms and the breakfast to both the teams and in...More

    Reviewed 3 August 2013

    Stayed here 4 nights and then came back again for 1 night. Reception staff are lovely, all very helpful. Stayed on 5th floor both times, lift only goes to the 4th floor and you have to carry your bags up to 5th floor, but really...More

    Helpful?2  
    Response from AndreLondon_England, Deputy General Manager at BEST WESTERN The Cromwell

    Dear Guest Thank you for taking the time to submitting this very nice review about our hotel. Your comments about the staff will sure put a smile on their faces. Thanks again! We are glad that you enjoyed your stay with us and it was...More

    Reviewed 2 August 2013

    Did quite some research before deciding on this hotel in London. This was my first trip to London and didn't know what to expect from a London hotel. Reading the other reviews on here I got the impression that the rooms were very small. I...More

    Helpful?1  
    Response from AndreLondon_England, Deputy General Manager at BEST WESTERN The Cromwell

    Dear Guest Thank you very much for your positive feed back about your hotel. I am delighted to learn that you find our rooms spacious, cool and comfortable. You positive comments about the cleanliness of the rooms and bathroom will be passed on to our...More

    Reviewed 31 July 2013

    Positive Points: welcoming staff and reception area Negative Points: outweigh the positive points booked a standard double given a room on the 5th floor lift only goes up to the 4th floor hence 2 flights of stairs which keep u fit. limited space certainly not...More

    Helpful?1  
    Response from AndreLondon_England, Deputy General Manager at BEST WESTERN The Cromwell

    Dear Guest Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

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    About
    Amenities
    • Top amenities
    • Bar/Lounge
    • Room Service
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Dry Cleaning
    • Multilingual Staff
    • Room Service
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Things to do
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 131 - US$ 234 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    Photos
    Traveller (307)
    Room & Suite (157)
    Dining (23)
    Hotel & Grounds (183)
    Nearby
    South Kensington
    With its ivied mews, row upon row of Poppins-esque
    white washed mansions, and placid garden squares, it's
    easy to see the charms of South Kensington. And with
    superb access to Hyde Park, Holland Park and
    Kensington Gardens, as well as the largely
    child-friendly and mostly free Museum Quarter (not to
    mention more major attractions like Royal Albert Hall)
    such charms are easy to make the most of. As welcoming
    ...More
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    Nearby Attractions
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    Questions & AnswersAsk a question
    jordiepoo
    Is there a way to secure one of the larger rooms or, more importantly, to avoid the tiny basement rooms. Any room numbers I should refuse?
    20 February 2017|
    Answer Show all 4 answers
    Response from TillyRhys | Reviewed this property |
    Sorry I didn't pay any attention to room numbers but our room was classed as a Garden room. It wasn't very big but adequate for a couple of nights.
    1
    Vote
    shanhou3
    How comfortable are the double beds? Are they queen beds or full (i.e. can 2 tall adults sleep comfortably in one?).
    11 January 2017|
    Answer Show all 8 answers
    Response from Marta S | Reviewed this property |
    I was there last weekend, definitely the bed is not big, very fair if you're a little big.
    0
    Votes
    Rio725
    Does this hotel offer air conditioner in the Fall?
    7 October 2016|
    Answer Show all 2 answers
    Response from Ogaj | Reviewed this property |
    Yes they do. However it may pay you to check if it works when you arrive as our friends' air conditioner didn't work properly and they asked to change rooms. Also ask for a room above ground level as the basement room was... More
    0
    Votes
    Room Tips
    "I would guess that rooms away from the road would be better."
    Read review
    "Top floor doesn't have a lift and has small rooms, not sure if basement rooms are the same!"
    Read review
    "Back of the hotel quieter"
    Read review
    "Quieter rooms are at the back of the hotel"
    Read review