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ibis Styles London Gloucester Road

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Traveller (349)
Room & Suite (210)
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Overview
  • Excellent16%
  • Very good44%
  • Average23%
  • Poor11%
  • Terrible6%
Travellers talk about
“tube station”(110 reviews)
“garden room”(26 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Bar/Lounge
Fitness centre
Multilingual Staff
Dry Cleaning
3 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,410)
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Show reviews that mention
All reviewstube stationgarden roomthe royal albert hallnatural historyrooms are smallpiccadilly linehyde parkheathrow airportexcellent locationbus stopwould stay againbooked this hotelshort stayhotel is situatedbreakfast was includedfull english breakfastyogurt
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21 - 25 of 1,028 reviews
Reviewed 25 March 2018

The room I got was OK, bed was comfortable, had good sleep every night. But to get to the room I had to challenge a maze of corridors with poor guidance/signage. Breakfast room is tiny and it was cramped every day - I stayed there...More

1  Thank Rafal-Dre
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 27 March 2018

Thank you for taking the time to write a review about your recent visit to at Ibis Styles London Gloucester Road. We have noted your comments about breakfast which we are addressing. Kind regards, Cristina Cavaco

Reviewed 23 March 2018

And loving the garden rooms overlooking St Stephens (see pic). Breakfast as good as ever, now included. Convenient for tube (which we took to Park Theatre for wonderful Passage to India matinee) and Bus 74, five blocks to Bus. 10 or 14. Great local pubs,...More

Thank Mohlpowers
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 27 March 2018

Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay at Ibis Styles London Gloucester Road and look forward to welcoming you back again soon. Kind regards, Cristina Cavaco

Reviewed 23 March 2018 via mobile

This hotel is really strategic to go anywhere in London and the area is really nice. The breakfast is very good and I’d like to make a special mention for Michele who was so caring and gave us lot’s of great tips on things to...More

Thank JaneLondon2018
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 27 March 2018

Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves in Ibis Styles London Gloucester Road. I look forward to welcoming you back at our hotel. Kind regards, Cristina Cavaco

Reviewed 20 March 2018

It was advertised as a "newly opened" hotel, so you'd expect clean, bright and functional rooms! They shouldve said its a "newly bought" hotel! They have kept almost everything from the ex hotel so you end up with very unclean and used carpet, bed, and...More

1  Thank Mahan P
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 27 March 2018

I am sorry that on this occasion you were disappointed with your stay at Ibis Styles London Goucester Road. I treat all feedback with the utmost seriousness and I am currently investigating the matter. Kind regards, Cristina Cavaco

Reviewed 15 March 2018 via mobile

Located a two minute walk from Gloucester Station this was the perfect Hotel to choose for a family trip to London. The hotel has recently changed from a Best Western to an Ibis Styles but other than changing the soaps and some leaflets there have...More

Thank Tani M
Response from Cristina C, General Manager at ibis Styles London Gloucester RoadResponded 19 March 2018

Thank you for taking the time to write a review about your recent visit to at Ibis Styles London Gloucester Road. I’m delighted that you enjoyed your stay and we have noted your comments about housekeeping service which we have since addressed. Kind regards Cristina...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Things to do
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 143 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 143 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (349)
Room & Suite (210)
Dining (23)
Amenities (8)
Nearby
South Kensington
With its ivied mews, row upon row of Poppins-esque
white washed mansions, and placid garden squares, it's
easy to see the charms of South Kensington. And with
superb access to Hyde Park, Holland Park and
Kensington Gardens, as well as the largely
child-friendly and mostly free Museum Quarter (not to
mention more major attractions like Royal Albert Hall)
such charms are easy to make the most of. As welcoming
...More
Questions & Answers
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n2nis
18 October 2017|
Answer
Response from Hotel-Manager-BW110 | Property representative |
Dear Guest, Thank you for staying with us at the Best Western, The Cromwell Hotel. Please visit us again soon! Kind Regards, Laura Civita Front Office Manager
1
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megumiasa
11 July 2017|
AnswerShow all 2 answers
Response from Szymanowski | Reviewed this property |
No idea. But I would urge you to reconsider staying at this property. Please read my reviews before you book.
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dalesky
9 July 2017|
AnswerShow all 6 answers
Response from M130454 | Reviewed this property |
Easy to get from Heathrow. The Cromwell is just around the corner from Gloucester Road Station on the Picadilly tube Line which goes directly to Heathrow. The Cromwell is not a luxury hotel, but ok for a couple of days.
1
Vote
Room Tips
"Rooms in the back are quiet, but dark"
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"Work going o right now (April 18) so expect some noise. Maybe when all rooms are upgraded it will be better..."
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"Ask for a room not overlooking the main road - if you want to sleep!"
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"One tip: a larger Breakfast room would be better, it is too small for the amount of people."
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