We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Best Western The Cromwell

    110-112 Cromwell Road, London SW7 4ES, England
    Save
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$ 212
          US$ 103
          US$ 212
          US$ 103
          US$ 115
          Traveller (307)
          Room & Suite (157)
          Dining (23)
          Park International Hotel
          1,992 reviews
          #364 of 1,064 hotels in London
           
          Best Western Burns Hotel Kensington
          1,285 reviews
          #530 of 1,064 hotels in London
           
          Radisson Blu Edwardian Vanderbilt
          3,657 reviews
          #329 of 1,064 hotels in London
           
          Montana Hotel
          753 reviews
          #418 of 1,064 hotels in London
           
          Overview
          • Excellent17%
          • Very good43%
          • Average22%
          • Poor11%
          • Terrible5%
          Travellers talk about
          “tube station” (102 reviews)
          “garden room” (23 reviews)
          Free Wifi
          Breakfast Buffet
          Non-Smoking Hotel
          Room Service
          Bar/Lounge
          Fitness centre
          Concierge
          Business Centre
          Dry Cleaning
          3.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
          Park International Hotel
          1,992 reviews
          #364 of 1,064 hotels in London
           
          Best Western Burns Hotel Kensington
          1,285 reviews
          #530 of 1,064 hotels in London
           
          Radisson Blu Edwardian Vanderbilt
          3,657 reviews
          #329 of 1,064 hotels in London
           
          Montana Hotel
          753 reviews
          #418 of 1,064 hotels in London
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$ 103.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all London hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "b6a0354c941143f1a697dd3e6aa6bce5", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":193142,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32684807],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":103,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b6a0354c941143f1a697dd3e6aa6bce5","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":212,"lowestMetaPrice":103,"additionalPartner":false,"highestMetaPriceDisplay":212,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":212,"lowestMetaPrice":103,"highestMetaPriceDisplay":212,"hotelName":"Best Western The Cromwell","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImI2YTAzNTRjOTQxMTQzZjFhNjk3ZGQzZTZhYTZiY2U1IiwiQUlLIjoiZTdkZmExNDkxZjExNGQxMTg2NWJjNzM3M2U5N2I0NjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$ 103", "hasDates": true, "hacComplete": true, "contentIdMappings": {"78853603":"OrbitzEWS","59406714":"BestWestern","32684807":"Expedia","32444922":"BookingCom","79789060":"AgodaIB","78343686":"PricelineIB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"]},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"]},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[]},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Turn Your Opinions into Points!
          Turn your opinions into JPMiles
          Turn your opinions into PAYBACK Points
          *You can enroll in only one programme at a time to earn rewards for reviews.
          JPMiles / Payback Arrow
          JPMiles / PAYBACK
          50
          Reviews (1,253)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 1,253 reviews

          Reviewed yesterday

          We stayed here for one night last weekend. Although our double room on the first floor was small, it was modern, clean with an excellent shower room. The location was great, just near the tube station and within easy walking distance of Kensington High Street,...More

          Thank Victoria186361
          Response from Hotel-Manager-BW110, General Manager at Best Western The Cromwell

          Dear Victoria, Many thanks for leaving your review. In general our double/twin rooms are considered "the norm" for London. We do have larger rooms and try to upgrade if the hotel has availability (read Sunday's). During the week it can be quite difficult to upgrade...More

          Reviewed yesterday

          Cromwell is a very nice clean hotel with an excellent location. Staff are very friendly and accommodating. We had a large room with no balcony and we loved the extra space. We were on the main floor while our kids (adults) stayed on different floors....More

          Thank Carla154914
          Response from Hotel-Manager-BW110, General Manager at Best Western The Cromwell

          Dear Carla154914, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and...More

          Reviewed 1 week ago via mobile

          BW Cromwell is very well located. Right opposite Gloucester Rd tube. Nice central location. Nice room & bathroom. Good wifi. My big crib is at £130/night the hotel should be building in breakfast. Only a value for money problem!More

          Thank Ranjeet K
          Response from Hotel-Manager-BW110, General Manager at Best Western The Cromwell

          Dear Ranjeet K, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here...More

          Reviewed 1 week ago

          This hotel surprised us with a room on a very large terrace on a park. In the middle of London it is amazing. The room has everything you need, it is quiet and the bed, the bathroom are fine. There is a kettle, the breakfast...More

          Thank sophiewoltz
          Response from Hotel-Manager-BW110, General Manager at Best Western The Cromwell

          Dear Sophiewoltz, I would like to thank you for taking the time to post your review online after your recent stay with us here at Best Western The Cromwell. It is great to see that you have enjoyed your short stay with us here and...More

          Reviewed 1 week ago

          If you book this hotel, ensure you are not given a room on the lower ground floor. Our room was very small, very dark and in need of refurbishment. Had we been staying more than one night, I would have refused to sleep in it.More

          Thank lindy_broughton
          Response from Hotel-Manager-BW110, General Manager at Best Western The Cromwell

          Dear lindy_broughton, Thank you for your feedback which certainly helps us to monitor and improve our services. I apologise for the shortfall in service issues you encountered during your visit. I have today shared your feedback with the team and they also join me in...More

          Park International Hotel
          1,992 reviews
          #364 of 1,064 hotels in London
           
          Best Western Burns Hotel Kensington
          1,285 reviews
          #530 of 1,064 hotels in London
           
          Radisson Blu Edwardian Vanderbilt
          3,657 reviews
          #329 of 1,064 hotels in London
           
          Montana Hotel
          753 reviews
          #418 of 1,064 hotels in London
           
          About
          Amenities
          • Top amenities
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Dry Cleaning
          • Multilingual Staff
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Things to do
          • Bar/Lounge
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$ 132 - US$ 253 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 85
          • Reservation Options
          • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Hotwire, Cheap Tickets, Priceline, Cancelon, TripOnline SA, HotelQuickly and Hotel.de so you can book your Best Western The Cromwell reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • London >
          • South Kensington / Kensington and Hyde Park
          • Also Known As
          • Best Western The Cromwell Hotel London ,
          • Best Western London ,
          • London Best Western
          Add Photo Photos
          Traveller (307)
          Room & Suite (157)
          Dining (23)
          Hotel & Grounds (183)
          Bathroom (42)
          Nearby
          South Kensington
          With its ivied mews, row upon row of Poppins-esque
          white washed mansions, and placid garden squares, it's
          easy to see the charms of South Kensington. And with
          superb access to Hyde Park, Holland Park and
          Kensington Gardens, as well as the largely
          child-friendly and mostly free Museum Quarter (not to
          mention more major attractions like Royal Albert Hall)
          such charms are easy to make the most of. As welcoming
          ...More
          Montana Hotel
          753 reviews
          .11 km away
           
          Crowne Plaza London Kensington
          2,293 reviews
          .04 km away
           
          Rydges Kensington London
          1,107 reviews
          .11 km away
           
          Ashburn Hotel
          925 reviews
          .11 km away
           
          Nearby Restaurants
          Umami
          813 reviews
          .05 km away
          Byron Gloucester Road
          525 reviews
          .10 km away
          Olives Restaurant and Bar - Italian Kitchen
          744 reviews
          .18 km away
          The Bombay Brasserie
          965 reviews
          .15 km away
          Nearby Attractions
          Natural History Museum
          24,427 reviews
          .58 km away
          Science Museum
          6,652 reviews
          .60 km away
          Kensington
          109 reviews
          .59 km away
          Baden-Powell House
          40 reviews
          .36 km away
          Questions & AnswersAsk a question
          jordiepoo
          Is there a way to secure one of the larger rooms or, more importantly, to avoid the tiny basement rooms. Any room numbers I should refuse?
          20 February 2017|
          Answer Show all 4 answers
          Response from TillyRhys | Reviewed this property |
          Sorry I didn't pay any attention to room numbers but our room was classed as a Garden room. It wasn't very big but adequate for a couple of nights.
          1
          Vote
          shanhou3
          How comfortable are the double beds? Are they queen beds or full (i.e. can 2 tall adults sleep comfortably in one?).
          11 January 2017|
          Answer Show all 8 answers
          Response from Marta S | Reviewed this property |
          I was there last weekend, definitely the bed is not big, very fair if you're a little big.
          0
          Votes
          Rio725
          Does this hotel offer air conditioner in the Fall?
          7 October 2016|
          Answer Show all 2 answers
          Response from Ogaj | Reviewed this property |
          Yes they do. However it may pay you to check if it works when you arrive as our friends' air conditioner didn't work properly and they asked to change rooms. Also ask for a room above ground level as the basement room was... More
          0
          Votes
          Room Tips
          "We stayed on main floor with balcony but the extra space for us was better than having the balcony. Room 661."
          Read review
          "Ask for a room with a terrace!"
          Read review
          "Ask for a higher floor"
          Read review
          "Garden Room was great"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing