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Hilton London Olympia

2,798 reviews
#702 of 1,081 Hotels in London
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Traveller (512)
Room & Suite (262)
Dining (35)
Overview
  • Excellent14%
  • Very good33%
  • Average30%
  • Poor14%
  • Terrible9%
Travellers talk about
Free Internet
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from Hilton London Olympia
Special Offer: Advance Purchase
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,798)Write a Review
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21 - 25 of 2,429 reviews
Reviewed 2 weeks ago

I typically only stay in Hilton Hotels due to the quality - unfortunately this hotel was extreamly sub par. The room was smelly and dirty, and half of the staff did not seem to care whatsoever. I have to say that a few members of...More

Review collected in partnership with Hilton Hotels & Resorts
Thank 472hopes
Response from Nicole-HiltonHelp, on behalf of the staff at Hilton London OlympiaResponded 2 weeks ago

Dear 472hopes, Thank you for your feedback. We are glad you chose our hotel during your recent stay in the area and we apologize for the housekeeping problems you encountered. We are also sorry to read that some of our staff members did not address...More

Reviewed 2 weeks ago

The hotel looks lovely when you enter the lobby but my room was shabby and in desperate need of a good cleaning. The safe and the fridge were not working but they were repaired promptly once reported. The layout of the rooms on each floor...More

Thank Louise O
Response from Adem D, Manager at Hilton London OlympiaResponded 2 weeks ago

Thank you for sharing your review with us. We are pleased you enjoyed your stay. We are sorry to hear oyu encountered issues with your room on arrival but glad to hear the team addressed the issues with your room immediately. We would especially like...More

Reviewed 2 weeks ago

This hotel is in desperate need of an update. Rooms are shabby and uncomfortable. My shelves were dusty and the toilet wouldn’t flush properly. I had to sleep on pillows because the mattress was so thin and hard. I could feel the springs! Couldn’t open...More

Review collected in partnership with Hilton Hotels & Resorts
Thank atl2oz
Response from Adem D, Manager at Hilton London OlympiaResponded 2 weeks ago

Thank you for sharing your feedback with us. We are sorry to hear you was left disappointed with your stay and the standard/cleanliness of the room. Your feedback has been shared with our management team to review and address this room immediately. On a positive...More

Reviewed 2 weeks ago

great location for Olympia and train station, hotel in need of refurbishment as it's looking tired in places, staff very efficient and friendly and value for money including a delicious breakfast was excellentMore

Review collected in partnership with Hilton Hotels & Resorts
Thank davidcF4890GO
Response from Adem D, Manager at Hilton London OlympiaResponded 2 weeks ago

Thank you for sharing your review with us. We are pleased you enjoyed the wide choice on our breakfast buffet and found our location met with the reason for your stay in this area and appreciate your kind comments on the friendly and helpful team...More

Reviewed 2 weeks ago

I booked a member of my staff many months ago at the Hilton (directly) so that she could be near to Olympia where she was working and it would be an "easy" commute. I specifically called the hotel to ensure that everything would run smoothly...More

Thank Theoutdoorguide
Response from Adem D, Manager at Hilton London OlympiaResponded 2 weeks ago

Thank you for your feedback. We are extremely sorry to hear of your experience and would like to speak with you directly to address this straight away.Unfortunately we do not have contact details but if would ask if you can contact the hotel directly on...More

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About
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$ 130 - US$ 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#384 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 130 - US$ 350 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#384 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (512)
Room & Suite (262)
Dining (35)
Pool & Beach (1)
Business Centre & Event Rooms (10)
Questions & Answers
Ask a question
kimikimono
8 February 2018|
AnswerShow all 2 answers
Response from Vanguard12 | Reviewed this property |
The singles are small and while you may get an upgrade to a double, there's no gurantee. Yes, the standard toiletries are provided
1
Vote
LauraJB93
25 September 2017|
Answer
Response from Mark F | Reviewed this property |
It's open from 06.00-24.00. The free booze and snacks are between 18.00-20.00. Breakfast from 06.00 and there's tea, coffee and soft drinks at other times.
0
Votes
Sagarika B
2 September 2017|
AnswerShow all 5 answers
Response from Susan L | Reviewed this property |
Yes it's free and I got the wifi code at the front desk when i checked in. I didn't have any problems whit wifi it worked good.
1
Vote
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12345611
Room Tips
"Higher floors seem to be quieter as on a very busy road."
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"Don't order breakfast to your room"
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"Upgrade to a suite, you might get looked after better."
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"Road facing rooms are ironically probably quieter"
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