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Hilton London Olympia

Booking.comUS$ 165*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hilton London Olympia
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2,448 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton London Olympia
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Showing 2,119: English reviews
Reviewed 6 days ago NEWvia mobile

The hotel itself was in a lovely location. The rooms themselves were ok. I had a floor 8 room which had a nice view towards The Shard. Comfy bed however small bathroom + bath. Make sure if you can to ask for a higher up room as my parents stayed in the lower floors which had adjoining rooms so the...

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Helpful?
Thank Alex K
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear Alex K, Thank you for your review. We are pleased to read you enjoyed a comfortable stay and hope you will have the opportunity to welcome you back again in the future. Best Regards, Barbara Matheson

Portsmouth, United Kingdom
Reviewed 1 week ago NEW

Location is great for Olympia. Expensive hotel for location and quality. Breakfast is nice but avoid the scrambled eggs. Room is comfortable and the bathroom is fine but really needs to have a toilet brush present (small detail). Print out and bring your reservation with you as they got it wrong on their systems. Overall useful for Olympia but I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Taz1000
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear Taz1000, Thank you for your review. We are pleased your enjoyed your stay. We note your comments regarding the scramble eggs and check in issue and will share this with the respective managers in these areas to address and rectify. We hope to see you back again in the future. Best Regards, Barbara Matheson

The Villages, Florida
Reviewed 1 week ago

This hotel is severely outdated and needs gutting. Our preset reserved room was not available long past check-in time and we ended up in a room facing a very busy noisy street on the third floor instead of the eighth floor facing a quieter side street. The hallway was musty. Wifi rarely worked and other guests had the same problem....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank cindylT6421MB
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear cindylT6421MB, We are sincerely sorry to hear of your feedback and the experience you encountered from check in to check out. Please be assured this will be shared with both our front office and housekeeping management teams to address with their respective teams. We thank you for your review and hope this experience will not deter you from allowing...

Reviewed 1 week ago

Good choice great location but littlde traffic noise. Also this property have great location to connect anywhere in the London city. Also great pubs surrounded by hotel within walking distance. Great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank jawadali43
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear jawadali43, Thank you for your review. We are delighted you enjoyed your stay and hope you will come back and see us again soon. Best Regards, Barbara Matheson

United Kingdom
Reviewed 1 week ago

The room was fine for one night. If I was staying longer, I wouldn't choose this one. The windows were broken so there was a constant draught coming into the room, and the heaters weren't working. So I was constantly cold throughout the night, even the thick duvets didn't despite the comfort factor. The corridors smelled a lot of cigarettes...

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Helpful?
1Thank Grace C
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear Grace C, Thank you for your time and feedback. We appreciate your comments and sorry to hear you was left disappointed with your room. We have shared your feedback with our housekeeping and engineering team to address. We do hope this will not deter you from coming back to us again in the future. Best Regards, Barbara Matheson

Fylde
Reviewed 1 week ago via mobile

I was visiting Olympia for work and chose this hotel because of its proximity (2 minutes' walk). The staff are very friendly and efficient but the hotel is extremely dated. The main reception is okay but I found the bedroom very dull and basic and in need of a bit of TLC. The bathroom was tiny and the shower didn't...

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Helpful?
1Thank SSJ55
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear SSJ55, Thank you for your review. We are very sorry to hear of your feedback, especially with the shower/water in your room and how it was addressed by our team when reported. This is most certainly not what we pride ourselves on delivering and will be addressed with our engineering and front office teams. We hope you will consider...

Miami, Florida
Reviewed 1 week ago

First of all, this is a good hotel. Not spectacular but not crappy either. If you paid over 100 dollars a night here, then that's too much. It bears the name of Hilton, but it should not be priced as one. The employees are the best quality this hotel has. Very cordial, informative and pleasant. The second best quality of...

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Helpful?
Thank dcjedi
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear dcjedi, Thank you for your review. We are pleased you liked your stay and especially appreciate your kind feedback on our friendly and helpful team. Our comments on the mini fridge have been noted and wanted to advise you we are currently in the process of replacing all of our mini bars with mini fridges, which we hope we...

Mojacar, Spain
Reviewed 1 week ago

I recently visited the hotel on a business trip and I booked 3 separate rooms all of which were all disappointing with the bed being very uncomfortable and noisy along with the towels in the bathroom being threadbare and overall the rooms were looking very tired and the decor was 1970's.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank stephengM4620UB
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear stephengM4620UB, Thank you for your review. We appreciate your time and feedback and having noted your comments on the bed, wanted to advise we are currently in the process of ordering and replacing some of our mattress and will ensure your feedback is shared with the team and that it is on the list they are working with. Best...

Isle of Wight, United Kingdom
Reviewed 1 week ago via mobile

Checking in was hassle free, and the lady on reception was a great help - nothing was too much. Next, up to the room. The room wasn't the biggest of spaces, but it's not as if we were swinging cats in there. The hotel seemed very noisy at around 5.30, and we figured that's probably people checking into their rooms...

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Helpful?
Thank seanwtaylor
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear seanwtaylor, Thank you for your review. We are very sorry to hear of the disturbance during your stay. We will be sure to address this with the entire team and remind them to be mindful of noise levels as well as ensuring we address any reports of disturbance/noise levels with our guests if it is reported to us. Best...

Reviewed 1 week ago

I have mixed feelings about this property. I feel that whoever owns this place is either stuck in the 60’s and is in denial, or just doesn’t give a crap. This place has so much potential, but the fact that it’s right next to the Olympia convention center means it doesn’t have to market itself because the sheep will come...

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Helpful?
Thank The_Doode_Abides
BarbaraMatheson, General Manager at Hilton London Olympia, responded to this review

Dear The_Doode_Abides, Thank you for your time and review. We appreciate your feedback and will address the issues you have highlighted regarding the amount of time to check in ad out. On a positive note, we are glad you enjoyed your stay and our team throughout the hotel were on hand to ensure we were able to meet your expectations...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Stay at the Hilton London Olympia hotel on bustling Kensington High Street, 2 minute' walk from Olympia Exhibition Centre, 10-15 minutes from Earl's Court Exhibition Centre and Westfield London Shopping Centre. Try our quintessentially British menu in our fabulous interior designed Society Restaurant inspired by the Victorian era or relex and enjoy our delicious cocktails and nibbles in Society Bar. Do business in one of our 10 newly refurbished meeting rooms, unwind in the fitness centre, or enjoy our COSTA coffee shop. Heathrow airport is 14 miles away. ... more   less 

Additional Information about Hilton London Olympia

Address: 380 Kensington High Street, London W14 8NL, England
Region: United Kingdom > England > London
Price Range: ₹ 9,137 - ₹ 28,773 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton London Olympia 4*
Number of rooms: 405
Reservation Options:
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Also Known As:
Hilton London Olympia Hotel London
Hilton Olympia London
London Hilton Olympia Hotel
Hotel Style:
#368 Luxury Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Hilton London Olympia staff and other travellers.
24 questions
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Questions? Get answers from Hilton London Olympia staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the front maybe brighter & have a better outlook but suffer from more road noise from the very busy Hight St Kensington.”
DaveUK1210, 24 May 2017 | Read review
“choose another hotel nearby if you need to be near Olympia Hall”
SoulBuddy, 23 May 2017 | Read review
“Smoking rooms available, so those floors will smell in particular”
T4906QEgracec, 16 May 2017 | Read review
“Ask in advance which rooms have good wi-fi”
The_Doode_Abides, 13 May 2017 | Read review
“Don't choose a room, stay somewhere else.”
rjcollinsrn, 4 May 2017 | Read review
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Prices are for 1 room, 2 adults
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