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Unfortunately my colleague and I spent three nights at this hotel while exhibiting at the National wedding show. On arrival it ticked all the boxes . Check in was friendly although a little long , but the guy was so helpful we didn’t mind ....More
There are thousands of hotels in London, they range in price from £40 a night to thousands. We pick them for various reasons. This was a bed for two nights whilst at an expo at Olympia. Comfy bed, great breakfast and a good bar. But,...More
Response from Adem D, Manager at Hilton London OlympiaResponded 1 week ago
Thank you for sharing your review with us. We are delighted you enjoyed your stay with us and we appreciate your kind comments on the great team we have here throughout the hotel. We will ensure your feedback is shared with the team and we...More
We stayed here 11 nights, all the staff we had contact with were excellent. Our room was clean and large. Good sized bathroom and always cleaned, with toiletries left each day. We got a great deal, with breakfast included each day, breakfast staff Wonderful. The...More
Clean but dated rooms. Bed is hard as a rock. Wifi is terrible, dropping signal frequently making working from one's room impossible. Tube access is misleading due to limited Kensington Olympia service. Terrible hotel to represent the Hilton name brand.More
Thank Andy Y
Response from AdemDuran, Director of Operations at Hilton London OlympiaResponded yesterday
Dear Mr Andy Y,
Thank you for your recent feedback regarding your stay.
I would like to express my sincere apologies, I can assure you your comments are taken on-board and will be discussed with the rest of the Senior Management team to address.
The place where this hotel is located is good but the hotel itself is noisy because of trains and cars passing by. Even the room I stayed had a problem on water pressure at toilet :(
If you have a business at Olympia, this hotel...More
Thank Belle Y
Response from Adem D, Manager at Hilton London OlympiaResponded 2 days ago
Thank you for your review. We are pleased you found our location met with the reason for your stay in the area and appreciate your feedback as this assists in in ensuring we address these areas straight away. Please be assured, your comments have been...More