We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Royal Garden Hotel

Show Prices
#96 of 1,078 Hotels in London
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 7 more sites!
Professional photos
Royal Garden Hotel
View Map
{"widget":{"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"name":"ibex_photo_carousel"},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

2,493 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 2,292: English reviews
Norwich, United Kingdom
Reviewed yesterday NEWvia mobile

We visited this weekend for one night. First impressions were good. The lobby is very nice and the staff polite and helpful. The hotel is also very clean. The room and bathroom were spotless. The fixtures are fairly basic but perfectly functional. The beds are huge and comfortable. The view over Kensington Gardens from the room was lovely. The location...

 Report
Helpful?
Thank Kelly H
Reviewed yesterday NEWvia mobile

We stayed here for one night on 3rd December 2016 and what an amazing experience we had. Approaching the hotel from Kensington high street it certainly looks impressive, particularly with the lovely Christmas lights. There was also a beautifully decorated huge Christmas tree in the foyer. From the moment we arrived the service was fantastic. We left our bags before...

 Report
Helpful?
Thank Paige G
Riyadh
Reviewed 4 days ago NEW

One of the best locations in London, staff were amazing, helpful and very delightful. i lost my wallet but they found it for me very trust worthy hotel. will definitely visit again this hotel in the near future.

 Report
Helpful?
Thank Sultan A
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely review. I am so pleased our team were helpful and friendly and that you enjoyed our Kensington location. We look forward to your next visit. Best wishes, Jonathan Lowrey General Manager

south staffs
Reviewed 5 days ago NEW

Here for a 'do' and very good it was to. Nice sizable room overlooking High street but on 9th floor so quiet. Good food and very clean as one would expect from this class of hotel. Best rooms overlook Hyde Park .

 Report
Helpful?
Thank joebloggsSouthStaffs
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am pleased to see how much you enjoyed the event you attended here at the hotel, as well as your room and the cleanliness. On your next stay, please do call our Reservations team to register any room preferences - we will do our very best to accommodate them. We look forward to your return. Best wishes,...

Troy
Reviewed 6 days ago NEW

Excellent in every way........cannot thank the staff enough. Bed turn down service was very surprising and a great addition. Location is a definite must. Right on top of all the stores. Very clean hotel with excellent service all around.

 Report
Helpful?
Thank malcolmp195
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely feedback - I was delighted to read your lovely comments regarding staff and service. We hope to welcome you back soon. Best wishes Jonathan Lowrey General Manager

Berh
Reviewed 6 days ago NEW

I find this to be a very nice hotel and if the servant in the bar had behaved as rest of the staff I would give top score to all of the questions. The rooms are well equipped with very good beds. Breakfast is exccellent

 Report
Helpful?
Thank bjarnedaga
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I am disappointed to read your comment about a member of staff's behaviour and would be grateful if you could contact us at feedback@royalgardenhotel.co.uk with more details. Nevertheless, I am happy you found us a very nice and well-appointed hotel with excellent breakfast. I hope we can welcome you back for another visit....

Hartland
Reviewed 1 week ago NEW

This hotel was located next to the park and Kensington Palace. Perfect location for traveling with family. We were able to walk to the Natural History Museum, Victoria and Albert Museum and Royal Alberts Hall. We were a few blocks from the tube station and a short walk to many shops and restaurants. The staff ere all so friendly and...

 Report
Helpful?
Thank johnandjustineh
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for the lovely feedback. I am so pleased you and your family enjoyed your visit and glad you were comfortable in your room. I am also glad you had a lovely time exploring the Kensington area and enjoying our Afternoon Tea in Park Terrace. We look forward to your next visit. Best wishes, Jonathan Lowrey General...

NYC
Reviewed 1 week ago

We had a wonderful 8-day stay at the Royal Garden Hotel. The room on the 10th floor had a fantastic view of Kensington Palace and the park. It was a comfortable room with a large bathroom (separate shower and bath), a sofa and desk. The hotel is quite quiet if you have a room facing the park. Hotel staff is...

 Report
Helpful?
Thank sebibond1
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your generous feedback. It is lovely to see how wonderful your stay was, from the room and its views of Kensington Palace, to the friendly service you experienced and even running into some of our guests from the sports world. Thank you for the glowing recommendation. We hope to see you again very soon. Best...

Reviewed 1 week ago

Such a disappointment! Their gym and spa ( even difficult to name it "Spa", I would rather call it a GP practice and not in a good area ) do not follow hygiene at all! They have NO sanitary bins in the toilets! I had to put my used sanitary towels in my handbag and check if there any other...

 Report
Helpful?
Thank camplaint c
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I was very disappointed to read about your negative experience. I would like to assure you we have the highest hygiene standards and apologise for our falling short of these. I would be grateful if you could contact our Rooms Division Manager Patrick de La Mar on 0207 937 8000...

Freiburg, Germany
Reviewed 1 week ago

The heater is very very loud and you cannot sleep when it is on. I ask the reception for a solution and they promised to fix it but they never follow up, it happened every night till the last night we spoken to the night manager and he himself managed to give us a portal heater what they were able...

 Report
Helpful?
Thank Sadaf K
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for sharing your feedback with us. I was very disappointed to read your comments and would like to apologise and assure you that this experience does not reflect the very high standards we hold ourselves to. Our Rooms Division Manager, Patrick de La Mar, has been investigating the issue and shall be in touch with you...

683 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (437)
Viewed
Room/Suite (115)
Viewed
Dining (37)
Viewed
Hotel & Grounds (50)
Viewed
View from Room (40)
Viewed
Bathroom (51)
Viewed
1:21
Videos (1)
Viewed
Other (143)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (206)
Viewed
Amenities (16)
Viewed
Contemporary King Room (21)
Viewed
Executive Room (24)
Viewed
Garden King Room (22)
Viewed
Garden Twin Room (19)
Viewed
Park Suite (33)
Viewed
Queen Room (22)
Viewed
Dining (26)
Viewed
The Hotel (23)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (40)
Viewed
Hotel & Grounds (21)
Viewed
Dining (6)
Viewed
Room/Suite (10)
Viewed
Bathroom (1)
Viewed
View from Room (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travellers also viewed these London hotels
South Kensington
Baglioni Hotel London
Baglioni Hotel London
#50 of 1,078 in London
655 reviews
South Kensington
The Milestone Hotel
The Milestone Hotel
#2 of 1,078 in London
1,716 reviews
South Kensington
The Gore Hotel
The Gore Hotel
#241 of 1,078 in London
1,407 reviews
Show Prices
Show Prices
Show Prices
South Kensington
The Kensington
The Kensington
#37 of 1,078 in London
2,506 reviews
South Kensington
BEST WESTERN Seraphine Kensington Gardens Hotel
The Royal Park Hotel
#108 of 1,078 in London
1,173 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: ₹ 15,248 - ₹ 29,371 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Priceline, Booking.com, Agoda, Odigeo, Cheap Tickets, Travelocity and Jetsetter so you can book your Royal Garden Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#33 Spa Hotel in London
#86 Business Hotel in London
#86 Luxury Hotel in London
#90 Romantic Hotel in London
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Royal Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth having high room overlooking park”
 of 5 bubbles joebloggsSouthStaffs, 1 Dec 2016 | Read review
“Choose rooms overlooking the park”
 of 5 bubbles sebibond1, 29 Nov 2016 | Read review
“Fantastic value. Great views across London (south facing) or Hyde Park (east facing)”
 of 5 bubbles RichardH267, 27 Nov 2016 | Read review
“I had a single queen facing the gardens on the 7th floor--room 703, which was wonderful.”
 of 5 bubbles 415pepperd, 24 Nov 2016 | Read review
“4th floor is quiet, no noise from party on lower ground floor”
 of 5 bubbles mauritssuper, 19 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay