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Royal Garden Hotel

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#95 of 1,077 Hotels in London
Certificate of Excellence
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2,504 Reviews from our TripAdvisor Community

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Showing 2,303: English reviews
Rossendale, United Kingdom
Reviewed yesterday NEW

very clean and quiet peaceful and a good rest cocktail; bar pleasant and the location was perfect for our needs two very good days were had and achieved most of our Christmas shopping will certainly come back

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Helpful?
Thank tom4mac
Manchester, United Kingdom
Reviewed 3 days ago NEW

Hotel in a lovely spot right in the middle of everything, beds uncomfortable hard and pillows the complete opposite, staff very welcoming, rooms need to be cleaner walls particular were very dusty . Great choice for breakfast and good service

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Helpful?
1Thank grahamh266
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your review. I was disappointed to read your comments regarding the standards of housekeeping and have relayed these to the team. Nevertheless, I am pleased to see you enjoyed our location and found the staff very welcoming. I hope we can welcome you back in future. Best wishes, Jonathan Lowrey General Manager

Merseyside
Reviewed 3 days ago NEW

We have stayed here a number of times and this is an excellent hotel with a great position particularly for the Royal Albert Hall. For a London hotel it is particularly good value for money. The restaurant food was very good and the cocktail menu is well worth a try.

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Helpful?
1Thank Andrew R
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your lovely comments. I am so pleased to see you think us an excellent hotel that offers good value. We hope to keep welcoming you to the Royal Garden Hotel. Best wishes, Jonathan Lowrey General Manager

Stockholm, Sweden
Reviewed 3 days ago NEW

Once again we come back to this hotel, where we were threated in the best way. The room, garden view is very nice, the breakfast outstandig as were the other meals we had. We are impressed by the staff, professional and personal.

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Helpful?
1Thank nusse30
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for the lovely recommendation. How delightful to see you keep returning to stay with us and how much you enjoy the hotel and, most of all, the service. We hope to see you again soon. Best wishes, Jonathan Lowrey General Manager

Hong Kong
Reviewed 3 days ago NEW

Great location this is hotel right next to the park which is what makes it quite unique. The service was good and the staff friendly. The rooms and bathrooms are not the most luxurious but are well appointed.

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Helpful?
1Thank Claudia s
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am happy to see you enjoy our Kensington location, as well as the service and staff friendliness. Thank you for your kind comments. We hope to see you again soon. Best wishes, Jonathan Lowrey General Manager

Chicago
Reviewed 3 days ago NEW

I’ve been fortunate to have visited London dozens of times over the years and have written a few of those hotel reviews on TripAdvisor. In past visits, I’ve typically leaned towards staying in what I would call more ‘budget’ properties ($100-$200 USD range). Not this trip. In my opinion, if you can jump up into the $200-$250 a night range—you...

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Helpful?
Thank ChicagoTommyboy
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for the delightful feedback. I am very happy to see that all your expectations were exceed during your stay, from the amenities to the staff. I am happy to see you took the opportunity to enjoy afternoon tea in Park Terrace as well - and would suggest trying our Chinese restaurant Min Jiang on your next...

Derbyshire, England
Reviewed 4 days ago NEW

We had a Travelzoo deal for cocktails, overnight and breakfast at £149. Bargain. We ate pre-theatre at Olives restaurant near Gloucester Road tube. Excellent. Loved the whole experience. Staff were helpful.

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Helpful?
1Thank lorriemarc
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your very kind comments. I am thrilled to see how much you enjoyed staying with us and hope to see you again very soon. Best wishes, Jonathan Lowrey General Manager

Neath, West Glamorgan
Reviewed 4 days ago NEW

Hotel is in an excellent location and the food and service was first class. The staff could not do enough for you and our stay was very enjoyable. We will definitely return in the future. Well positioned for the Royal Albert Hall, Kensington Palace, the V and A museum and the Natural History museum.

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Helpful?
Thank andrewchristinet
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, I am delighted to see what a lovely time you had during your stay. We look forward to your next visit. Best wishes, Jonathan Lowrey General Manager

Dorset
Reviewed 4 days ago NEW

A wonderful stay. Must come back. The comfort, security, friendliness and unexpected events where very much to remember. Thank you so much for the hospitality. From the reception staff to the room service, the concierge to the room presentation and very fine details. Thanks again. Perfect.

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Helpful?
Thank Mark M
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for your kind comments. I am very happy to see how much you enjoyed your stay with us. Thank you for recommending us to other travellers and we hope to welcome you back soon for another perfect stay. Best wishes, Jonathan Lowrey General Manager

Battle, East Sussex
Reviewed 5 days ago NEW

A great hotel which is very central to everything you need. All staff are amazing and happy which makes the place that much more enjoyable.The bar staff make some extremely good cocktails!! Very much recommend this hotel.

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Helpful?
Thank 232mrc123
Jonathan L, General Manager at Royal Garden Hotel, responded to this review

Dear Guest, Thank you for the glowing recommendation. I was delighted to read your comments, which I will pass on to all the team, particularly in Bertie's Bar. We all hope to see you both again very soon. Best wishes, Jonathan Lowrey General Manager

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Park Terrace Restaurant Lounge and Bar
Park Terrace Restaurant Lounge and Bar
Cuisines: European, British, Contemporary
Min Jiang
Min Jiang
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in fashionable Kensington adjacent to the lush open spaces of Hyde Park and Kensington Palace, the five star Royal Garden Hotel is the perfect place to stay whether on business or exploring London. The hotel has 396 beautifully appointed bedrooms, 3 bars, 2 restaurant, including our award winning authentic Chinese restaurant Min Jiang, 10 conference & meeting rooms, health club ad spa and 24 hour business centre. ... more   less 

Additional Information about Royal Garden Hotel

Address: 2-24 Kensington High Street, London W8 4PT, England
Region: United Kingdom > England > London > Kensington and Hyde Park
Price Range: ₹ 15,134 - ₹ 29,670 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Royal Garden Hotel 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Royal Garden London
Hotel Royal Garden
Hotel Style:
#30 Family Hotel in London
#33 Spa Hotel in London
#85 Luxury Hotel in London
#86 Business Hotel in London
#90 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from Royal Garden Hotel staff and other travellers.
13 questions
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Questions? Get answers from Royal Garden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Worth having high room overlooking park”
 of 5 bubbles joebloggsSouthStaffs, 1 Dec 2016 | Read review
“Choose rooms overlooking the park”
 of 5 bubbles sebibond1, 29 Nov 2016 | Read review
“Fantastic value. Great views across London (south facing) or Hyde Park (east facing)”
 of 5 bubbles RichardH267, 27 Nov 2016 | Read review
“I had a single queen facing the gardens on the 7th floor--room 703, which was wonderful.”
 of 5 bubbles 415pepperd, 24 Nov 2016 | Read review
“4th floor is quiet, no noise from party on lower ground floor”
 of 5 bubbles mauritssuper, 19 Nov 2016 | Read review
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