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The Milestone Hotel and Residences

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Traveller (852)
360
Panoramas (14)
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About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
GreenLeaders Silver level
Elegant hotel housed within a meticulously restored grand Victorian mansion dating back to 1883.
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Property amenities
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Charming
Classic
HOTEL CLASS
Hotel links
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Special Offer:Book Early Save up to 15%

Location

Full view
100Great for walkers
Grade: 100 out of 100
100Restaurantswithin 0.5 km
19Attractionswithin 0.5 km
Neighbourhood
South Kensington
With its ivied mews, row upon row of Poppins-esque white washed mansions, and placid garden squares, it's easy to see the charms of South Kensington. And with superb access to Hyde Park, Holland Park and Kensington Gardens, as well as the largely child-friendly and mostly free Museum Quarter (not to mention more major attractions like Royal Albert Hall) such charms are easy to make the most of. As welcoming and cosmopolitan as it is reserved and residential, South Kensington is always a hit with visitors.
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2,261Reviews
1,387Photos
39Q+A
100Room tips
Traveller rating
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Popular mentions
Wonderful celebration stay at this gem of a hotel in central London! The team were so helpful and the room was just lovely and comfortable - we all had a fabulous time and night out at the Royal Albert Hall - just along the road - seeing cirque de soleil Totem - very special
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Hotel's Favourite
Everyone that works in the hospitality industry should stay at The Milestone Hotel because that is how it is done. From check in to check out this hotel is nothing short of outstanding. The staff is pleasant and always willing to help assist you in any way to make your stay
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded 12 Jul 2018
Dear guest, Thank you very much for taking the time to write such lovely review about your stay at The Milestone Hotel. I am thrilled to hear that you had a fantastic stay and that you found our service and surroundings wonderful. We pride ourselves on our award winning service, so I am very pleased to hear that you felt the staff were pleasant and always willing to assist throughout your stay. We are indeed located just a 7 minute walk from High Street Kensington Tube station, just opposite Kensington Palace and the gardens and just a stones throw away from the fantastic Royal Albert Hall. I am delighted that during your stay you had the opportunity to dine in our Cheneston's, it certainly is an experience that shouldn’t be missed. I will be sure to pass on your comments to our Food and Beverage manger who will be so pleased to hear your feedback. Best wishes, Andrew Pike
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My other half booked us a night here to celebrate Valentine’s Day ;) wd went to see cirque du Soleil .... ( not their best show ) but it didn’t matter as the hotel was exquisite !! Room was fabulous , best hotel bed we’ve ever stayed in ... just immaculate with gorgeous decor
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded 4 days ago
Dear guest, Thank you very much for taking the time to write such lovely review about your Valentine’s stay at The Milestone Hotel. I am delighted to hear that you found the hotel to be exquisite and that you enjoyed the comfort and décor in your room. I will be sure to pass on your wonderful feedback to the rest of my team here at The Milestone Hotel. We certainly look forward to welcoming you back in the not so distant future Kind regards, Andrew Pike
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I do like to sample new hotels when I stay in London and have been looking at the Milestone for a while. It is wonderfully situated for the shopping on Knightsbridge, Kensington Gardens or the Road Albert Hall. It is small enough to be quite intimate yet large enough to feel
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded 4 days ago
Dear guest, I was thrilled to read your excellent review on your recent stays here at The Milestone Hotel & Residences. It gives me great pleasure to know that you were impressed by our caring staff and service personalised service they deliver. We pride ourselves on our hotel being a ‘home away from home’ for all of our guests, so to read that you found our staff to be like a big family is the best feedback the team and I could wish for. Once again, thank you so much for sharing these wonderful words about your stay. I hope to have the opportunity to personally welcome you back to us in the not too distant future. Best wishes, Andrew Pike
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We stayed here last year and it became our home away from home in London. The hotel is lovely but what takes it to the next level is the people and the service. Everyone knows your name and the warm greetings are sincere. Nothing is too much trouble. Do not miss the Stable
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Response from MilestoneGM, General Manager at The Milestone Hotel and Residences
Responded 4 days ago
Dear guest, I was so happy to read your wonderful review following your recent stay with us and to learn that your return visit was as enjoyable as your first one. My team and I work hard to ensure that every guest that stays at The Milestone feels like they are at home, so it fills me with great joy to read that we have succeeded to do this for you. I will be sure to pass on your great feedback to my team and especially to your Stable Bar buddies. Once again, many thanks for your kind words and we look forward to your next visit. Kind regards, Andrew Pike
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorThe Milestone Hotel and Residences
The Superior King Room at The Milestone Hotel and Residences
Professional photo exclusively commissioned by TripAdvisorThe Milestone Hotel and Residences
The Master Suite at The Milestone Hotel and Residences
Professional photo exclusively commissioned by TripAdvisorThe Milestone Hotel and Residences
The Deluxe King Room (Interconnecting) at The Milestone Hotel and Residences
comfortable room
The Windsor Suite
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1 vote
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The hotel is in Kensington and Oxford Street is in the West End. Not really walking distance. You would be best served to take the tube or a taxi.
0 votes
Two blocks - South Kensington Bus route right outside the door
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Not at the hotel, although they do offer valet parking. Off-peak on-street parking as also available nearby. We used the NCP Royal Garden Hotel car park nearby (2 minutes walk). Tight spiral access ramp under the hotel and very limited height-wise, but otherwise perfectly adequate.
1 vote
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About 10 miles - about a 45 minute trip.
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"All the rooms are nice"
"They were very accommodating when we asked for a room that was larger than a normal size bedroom and faced Hyde Park."
"I believe all the rooms are good rooms."
"Second floor was perfectly quiet"
"ON the top floor the view is amazing"
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PRICE RANGE
US$ 348 - US$ 1,032 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandLondonKensington and Hyde ParkSouth Kensington
NUMBER OF ROOMS
56
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