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The Piccadilly London West End

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#16 of 1,080 Hotels in London
Certificate of Excellence
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The Piccadilly London West End
The Piccadilly London West End
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374 Reviews from our TripAdvisor Community

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Showing 328: English reviews
Sydney, Australia
Reviewed 3 days ago NEW

Perfect location for theatre surrounded with restaurants all geared to fast service. Also good for shopping in Regent Street and close to Piccadilly Circus and Leicester Square. We were a family of four who stayed in two rooms over three nights. The twin room was larger and recommend for the small extra cost. There are no interconnecting rooms but we...

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Thank pjf2015
Bradford, United Kingdom
Reviewed 4 days ago NEW

What a lovely hotel! Very well appointed for a theatre visit, car parking and restaurants within a few minutes walk. Upon arrival, after a long journey, the offer of a glass of Prosecco from the incredibly pleasant staff, was very, very welcome. The rooms are superbly fitted to a very good standard with everything you could possible need - the...

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Thank _polis112
Royston, United Kingdom
Reviewed 6 days ago NEW

We recently stayed overnight as a Christmas present from my husband. He had told them I am terminally ill and asked if it was possible for anything special. What can I say towel swans and rose petals spelling out welcome. Wine and chocolates too along with breakfast as an extra from the manageress. We were lucky enough to have a...

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Thank terryjane2016
Brighton, United Kingdom
Reviewed 1 week ago

Booked room for one night as visiting Ronnie Scott's which is very close by. Mentioned on booking it was a special occasion and wanted a 'room with a view', I was AMAZED that the request was honoured, and not only that, we were also upgraded to a large room on the top floor, it really made our stay feel more...

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Thank Nweeks
Polis, Cyprus
Reviewed 1 week ago

I cannot say enough about this hotel, we stayed there and on our arrival we were greeted with a glass of prosecco which was such a lovely touch, our rooms were excellent and the beds were so comfortable, the staff were so friendly and helpful, in our room was a mobile phone which was free to use and was also...

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Thank Anne C
Cirencester
Reviewed 1 week ago

Can't speak highly enough of both the property itself and the staff. This is our second visit and we will be back without doubt. Nothing is too much to ask and the staff are fantastic, knowledgeable and very friendly. the hotel itself is in a great location, no need for cabs or the tube as everything is right outside the...

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Thank Paul C
Crowthorne, United Kingdom
Reviewed 1 week ago via mobile

Superb location for a central london stay. Very welcoming with a glass of fizz. Good sized room with all the amenities. Easy access to the west end and theatreland. Breakfast a bit pricey but you are in the centre of the best capital city.

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Thank mike c
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear mike c, Thank you for a lovely review. We are glad to hear that you were impressed with our location, welcome, room , room amenities and breakfast. We are looking forward to welcome you back Warm Regards Prashant Marne

Rugby
Reviewed 1 week ago via mobile

Loved the location of this hotel perfect for our visit to Ronnie Scott's.Glass of bubbly was a nice touch when we checked in,room was small but very comfortable especially the bed. My husband did have problems at breakfast waiting almost 45 mins for an omelette which spoilt this hotel. Apart from that issue due to location it certainly would not...

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Thank Helen S
Reviewed 1 week ago

The hotel staff was very attentive and kind. The room was lovely with lots of amenities that you wouldn't normally expect such as a defogging mirror and handheld phone/internet access throughout the city. I would definitely stay again. The location of the hotel is perfectly central to anything you would want to do or see in London.

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Thank Roxanna H
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear Roxanna H, Thank you for your lovely comment on this forum. We are glad to hear that you enjoyed your stay with us. We look forward to welcoming you back to The Piccadilly London West End in near future. Kind Regards Prashant Marne

Tenterden, United Kingdom
Reviewed 1 week ago via mobile

Booked this hotel as we were spending the night at Ronnie Scotts. Efficient check-in and a lovely glass of complimentary champagne upon arrival. Given a room upgrade to 5th floor to a gorgeous room with lovely touches such as bottled water, fresh fruit, lovely plant, Elemis toiletries, nespresso coffee machine - the list goes on. Had a complimentary call to...

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Helpful?
Thank Frances N
Prashant M, Manager at The Piccadilly London West End, responded to this review

Dear Frances N, Thank you for wonderful review on this forum about your fantastic stay. Our Piccadilly team and I are pleased to see your review and happy to hear that you left with such a positive experience whilst staying with us in London. We are looking forward to welcome you back. Best Regards Prashant Marne

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Staying in Soho

Neighbourhood Profile
Soho
The go-to district for a good time in London, Soho hosts a wealth of world-class theatres and a compelling lineup of cafes, restaurants, pubs, bars, and clubs. At Soho's core is London's original Red Light District and the epicenter of the LGBT scene – and thus the city's hottest nightlife. For shopping enthusiasts, Soho is not only the home of London's greatest concentration of boutique shops, but also the most strategic place to set off on a tour of the world's most celebrated department stores. In the southern part of the neighbourhood lies Chinatown, with its multitude of delicious and affordable restaurants. Closer to the Thames, Chinatown's narrow and teeming lantern-lit lanes spill onto the expansive hub of glitzy Leicester Square.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Spa
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Modern hotel; multilingual staff; situated in the heart of theatre land; near Piccadilly Circus, Leicester Square; restaurants. ... more   less 

Additional Information about The Piccadilly London West End

Address: 65 - 73 Shaftesbury Ave | Piccadilly, London W1D 6EX, England (Formerly Shaftesbury Premier London Piccadilly Hotel)
Region: United Kingdom > England > London > Soho
Price Range: ₹ 14,217 - ₹ 37,746 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Piccadilly London West End 5*
Number of rooms: 67
Reservation Options:
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Also Known As:
Best Western London
London Best Western
Hotel Style:
#8 Spa Hotel in London
#16 Luxury Hotel in London
#241 Romantic Hotel in London
#337 Business Hotel in London
#352 Family Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from The Piccadilly London West End staff and other travellers.
14 questions
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Toronto Canada
5 months ago
New York
over a year ago
Charleston, South Carolina
2 months ago

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Questions? Get answers from The Piccadilly London West End staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with a view as will be top floor and bit quieter”
 of 5 bubbles Nweeks, 9 Jan 2017 | Read review
“Beautiful rooms nicely designed with a luxuary bathroom. Very good geographical emplacement”
 of 5 bubbles bse59, 24 Dec 2016 | Read review
“Rooms on the Shaftesbury Avenue side suffer from busy street noise”
 of 5 bubbles ristosan, 10 Dec 2016 | Read review
“Get a room with a four poster!”
 of 5 bubbles SW612, 9 Dec 2016 | Read review
“Great hotel Central location”
 of 5 bubbles annttcrowe, 6 Dec 2016 | Read review
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