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Strand Palace Hotel

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Traveller (1319)
Room & Suite (618)
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Overview
  • Excellent28%
  • Very good43%
  • Average18%
  • Poor7%
  • Terrible4%
Travellers talk about
“covent garden”(1,568 reviews)
“wooden shutters”(159 reviews)
“gin palace”(146 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Bar/Lounge
Fitness centre
4 Star Hotel
All hotel details
Offers from Strand Palace Hotel
Special Offer: New Rooms Available
Offers from Strand Palace Hotel
Special Offer: New Rooms Available
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (10,862)
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Traveller rating
2,877
3,691
1,715
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406
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2,877
3,691
1,715
713
406
Show reviews that mention
All reviewscovent gardenwooden shuttersgin palacegreat locationmask bartrafalgar squaresingle roomcharing cross stationwest endlounge barexecutive roomtheatre landcentral locationlarge hotelrooms are smalllondon eyefull english
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2,731 - 2,735 of 9,402 reviews
Reviewed 2 September 2016 via mobile

You can't fault the location of this hotel, but the room was disappointing. There's no air conditioning so the small room becomes very stuffy, very quickly and the bathroom is so small that the door couldn't open more than halfway without hitting the toilet and...More

Thank 431kirstenr
Response from Patrick B, Hotel Manager at Strand Palace HotelResponded 5 September 2016

Dear Guest, Thank you for taking the time to review your recent stay at the Strand Palace Hotel. I am very happy to hear that you enjoyed the helpfulness of our staff and our location was at your convenience. Your comments in relation to rooms...More

Reviewed 2 September 2016

The location of this hotel is excellent. The staff were all very friendly and helpful. My daughter and I stayed in a standard twin room we had no complaints about the size of the room just the heat we had to leave the fan on...More

Thank MaxineKelly
Response from Patrick B, Hotel Manager at Strand Palace HotelResponded 5 September 2016

Dear Guest, Thank you for your candid review and for being our loyal guest. I am delighted to hear that the accommodation and our staff added to your enjoyable time in London. Additionally, I am happy to learn that you benefited from the perks when...More

Reviewed 1 September 2016 via mobile

My girlfriend and I stayed in this hotel for 3 nights. The location is perfect and the staff attentive and helpful. The rooms are ideal for what you're paying with the bathroom being the size you'd expect. Everything was clean throughout and staff were always...More

Thank Tom281193
Response from Patrick B, Hotel Manager at Strand Palace HotelResponded 5 September 2016

Dear Guest, Thank you so much for your wonderful review. I am pleased to read that you found we are great value for money and you liked the hotel’s location. Also, I do appreciate your comments in regards to the highest level of guest services...More

Reviewed 1 September 2016 via mobile

Had another great stay at the sph. We stay here 3/4 times a year for weekend breaks. We always book direct with hotel as their prices are always as good if not better than any other sites! All the staff were as lovely as always...More

Thank joyOxford
Response from Patrick B, Hotel Manager at Strand Palace HotelResponded 5 September 2016

Dear Guest, Thank you for your kind review and five-star rating on Trip Advisor. I am delighted to hear that your return visit was most pleasant and enjoyable one. We make every effort to ensure our guests’ expectations are exceeded and I sincerely appreciate you...More

Reviewed 1 September 2016

They've spent a lot of money on the entrance and public spaces, but my room was pretty average. No air conditioning, a bath that wouldn't drain properly, mould spots in the bathroom. It just felt a bit run down. I had to ask for an...More

Thank wimapp
Response from Patrick B, Hotel Manager at Strand Palace HotelResponded 5 September 2016

Dear Guest, Thank you for your recent review and for highlighting the helpfulness of our staff – your compliments are appreciated! However, I am truly sorry that the room facilities did not meet your expectations and you did not fully enjoy the quality of our...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 174 - US$ 341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in London
#258 Romantic Hotel in London
#332 Luxury Hotel in London
#341 Business Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 174 - US$ 341 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Green Hotel in London
#258 Romantic Hotel in London
#332 Luxury Hotel in London
#341 Business Hotel in London
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (1319)
Room & Suite (618)
Dining (63)
Amenities (15)
Business Centre & Event Rooms (4)
Nearby
Covent Garden
Whether you're headed here to check out the multitude
of shops, theaters, cafes, pubs, and restaurants, or
simply to be among the multitude of people who pass
through this pretty part of town, you'll love soaking
up the festive and historic atmosphere in and around
Covent Garden. Even if you don't have tickets to the
opera or a show at one of the many famous theaters
here, don't be surprised if find yourself captivated
...More
Questions & Answers
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Ratomo
17 April 2018|
Answer
Response from Dellboy20 | Reviewed this property |
Hi. I would imagine definitely yes but safer to call. They’re a very helpful and friendly bunch. You’ll enjoy the hotel and the amazing location. Enjoy!!! 😊
0
Votes
Lambo82
4 April 2018|
AnswerShow all 5 answers
Response from NGH28860 | Reviewed this property |
Hi There is a concierge onsite and would advise you notify the hotel of your intended dates of arrival for best service, the Strand Palace hotel is on a main thoroughfare so parking outside may be a challenge with very few... More
1
Vote
tracey c
1 March 2018|
AnswerShow all 10 answers
Response from Amy_reviews_places | Reviewed this property |
Yes
0
Votes
Room Tips
"DO not book a cosy room if you need to move about..."
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"find another hotel"
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"Don't go for a room at the front!! Too noisy!"
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"Avoid Room 273"
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