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DoubleTree by Hilton Hotel London - West End

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2,899 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Hotel London - West End
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Showing 2,625: English reviews
Reviewed 24 March 2016

We decided to go back to the same hotel in which we spent our honeymoon in 1966 and found that the Bonnington Hotel is now a Doubletree. They couldn't have been more accommodating, welcoming and generous in their congratulations. We were given an upgrade to an executive room - the quietest room ever in London. The breakfast is very good,...

Thank LindylooCleveland
Reviewed 22 March 2016 via mobile

Location is nice and hotel is average. The bathroom is strangely small with no where to put your toiletries. There is also a door stop placed in the hall between the bathroom and main room, which you trip over every time. Concierge service is below average. But the main problem with this hotel is that housekeeping wakes you up at...

Thank Tiredeastcoaster
Reviewed 21 March 2016

After staying at this hotel in August, when we decided to stay in London again this was my first choice! However, due to a large party not checking out on time, we had a lot of problems with our rooms. 3 bedrooms in total, we all arrived at 3pm ready to check in and explore! Unfortunately, we were all told...

Thank LilMonds5
Horsham, United Kingdom
Reviewed 20 March 2016

Stayed here on a Saturday in February. Its convenient to get to with Holborn underground station just two blocks walk away. As expected check-in was perfect - a warm and polite welcome together with the trademark warm doubletree cookie! In fact all the staff I met at reception, breakfast and the concierge were exceptionally polite and welcoming. The room itself...

Thank 555markus
Newcastle upon Tyne, United Kingdom
Reviewed 18 March 2016

Booked the hotel and Knew the location roughly, so i was pleasant surprised at how close it is to the attractions, all within a reasonable walking distance, Plus the Hotel was only 15 mins walk from Kingscross train station. the hotel is a modern Hotel and the reception is colorful we loved the look and feel of the hotel and...

Thank scott w
Southampton, United Kingdom
Reviewed 17 March 2016 via mobile

We stayed as a family in two rooms for two nights, and found this hotel to be perfectly suited to our needs. Well positioned for the West End, and particularly the British Museum, Despite being a large hotel, we did not feel unwelcome, which I feel can sometimes be the case in hotels of this size. The breakfast selection was...

1Thank Daveycrock
Reviewed 17 March 2016 via mobile

The decor of the lobby area and bar was very pleasant and modern and the staff on reception extremely helpful and professional - walking me to the lift was a nice touch. Unfortunately the first room I was given had a very loud air conditioning unit and smelt musty. I had to go out for a meal so informed the...

Thank Dan H
Portland, Oregon
Reviewed 16 March 2016

Stayed again (4th year in a row) for my annual winter theatre trip. Had a slight issue with the first room I was assigned. The front desk took care of me and switched me to a room that suited my needs (needed an electrical outlet by the bed). The rooms are small, but very clean and well appointed. A friend...

Thank John K
London, United Kingdom
Reviewed 15 March 2016 via mobile

People, if you are looking for a marvellous location, close to British Museum and all major West End theatres in London, please stop at this hotel and at least enjoy a drink or an afternoon tea package! If you wish to spend just a few hours at their lovely Bar92 by the fire place or if you want to spend...

1Thank RocssLu
Reviewed 14 March 2016 via mobile

Outstanding Customer Service, starting with a chocolate cookie upon arrival. Rooms were very clean and comfy, not something you usually get in London at this price mark. The hotel is only a 10min walk from the Tube Station and is central to everything within the West End.

Thank Kevern T

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Staying in Bloomsbury

Neighbourhood Profile
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and throughout the week.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 215 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Executive rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. ... more   less 

Additional Information about DoubleTree by Hilton Hotel London - West End

Address: 92 Southampton Row | Bloomsbury, London WC1B 4BH, England
Region: United Kingdom > England > London > Bloomsbury
Price Range: ₹ 11,773 - ₹ 27,389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Hotel London - West End 4*
Number of rooms: 214
Reservation Options:
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Also Known As:
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
Hotel Style:
#266 Luxury Hotel in London
#319 Family Hotel in London
#323 Romantic Hotel in London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Hotel London - West End staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont book this one until it is refurbished, expensive for what it is”
 of 5 bubbles AndrewH677, 24 Mar 2017 | Read review
“Higher floor”
 of 5 bubbles traceyfisher3, 20 Mar 2017 | Read review
“Quiet rooms”
 of 5 bubbles clairedub0is, 20 Mar 2017 | Read review
“Good view and quiet.”
 of 5 bubbles mackiein, 9 Mar 2017 | Read review
“I assume higher floors wold have less air con noise”
 of 5 bubbles EG860, 7 Mar 2017 | Read review
5 of 5