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All reviews british museum west end southampton row holborn tube station warm cookies welcome cookie double tree covent garden on arrival russell square an upgrade twin room afternoon tea excellent location breakfast was excellent central location family room
As a Hilton Honours member, I was appalled at the standard of this hotel. The toilets adjacent to the bar area had not been attended to for some time as paper tissues were strewn all over the floor. We stayed for 2 nights and on...More
1 Thank Daydream14424103033
Response from SylvieW199, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded 2 days ago
We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as...More
This was our second visit to the hotel. The hotel upgraded us to an Apartment following the first visit which was not pleasant and honestly, they rolled the carpet out with customer service which is what I expect from the Hilton group. We were greeted...More
1 Thank LifewithWesley
Response from Phillippe D, General Manager at DoubleTree by Hilton Hotel London - West EndResponded 25 March 2018
Thank you for taking the time to tell us about your recent stay.
We are delighted to know the services here at Doubletree by Hilton London West End have exceeded your expectations. We make every effort to ensure you have an enjoyable stay and feedback...More
A great location could walk to lots of places of interest. Room was clean and bed comfortable. Staff friendly and helpful. Breakfast was good, We also ate in the restaurant in the evening found the food to be pretty average so a bit of a...More
Let’s start with the positive. Comfy bed. Free to use safe in the room. Young Italian girl on front of desk very helpful. Although under a lot of pressure with complaints due to renovation work.
Booked this through Booking.com as cheaper than using Hilton honours....More
Response from IwonaR815, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded 4 days ago
Thank you for your feedback about your recent stay with us.
We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for...More
I took my daughter to London 2 years ago for the first time to celebrate her 5th birthday. So when she asked to go back to London to celebrate her 7th birthday - given our previous experience I was keen to book here again and...More
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the …MoreBritish Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 237 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Premium Deluxe rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
US$ 178 - US$ 411 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree By Hilton London - West End Hotel London
Park Inn Russell Square
Bonnington Hotel London
United Kingdom > England > London > Bloomsbury
All photos (809)809
Room & Suite (311)
Business Centre & Event Rooms (7)
Snuggly nestled within Central London is academic and leafy Bloomsbury, an area that boasts walking distance access to many of London's most popular attractions. It is also home to some of Britain's most celebrated museums, including the must-see British Museum. Despite an understandable popularity with students, tourists and day trippers, vast sections of Bloomsbury retain a quiet, residential feel year round and