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DoubleTree by Hilton Hotel London - West End

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Traveller (768)
Room & Suite (311)
Traveller (768)
Room & Suite (311)
Dining (45)
Overview
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92 Southampton Row, London WC1B 4BH England See on map
AMENITIES
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star accommodation
Additional information
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Offers from DoubleTree by Hilton Hotel London - West End
Special Offer:2X Points Package
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,507)
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3,181 results
Traveller rating
975
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161
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LanguageEnglish
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975
1,175
600
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161
Show reviews that mention
All reviews british museum west end southampton row holborn tube station warm cookies welcome cookie double tree covent garden on arrival russell square an upgrade twin room afternoon tea excellent location breakfast was excellent central location family room
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1 - 5 of 3,181 reviews
Reviewed 4 days ago

As a Hilton Honours member, I was appalled at the standard of this hotel. The toilets adjacent to the bar area had not been attended to for some time as paper tissues were strewn all over the floor. We stayed for 2 nights and on...More

1  Thank Daydream14424103033
Response from SylvieW199, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded 2 days ago

Dear Daydream14424103033, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as...More

Hotel's Favourite
Reviewed 21 March 2018

This was our second visit to the hotel. The hotel upgraded us to an Apartment following the first visit which was not pleasant and honestly, they rolled the carpet out with customer service which is what I expect from the Hilton group. We were greeted...More

1  Thank LifewithWesley
Response from Phillippe D, General Manager at DoubleTree by Hilton Hotel London - West EndResponded 25 March 2018

Thank you for taking the time to tell us about your recent stay. We are delighted to know the services here at Doubletree by Hilton London West End have exceeded your expectations. We make every effort to ensure you have an enjoyable stay and feedback...More

Reviewed 4 days ago

A great location could walk to lots of places of interest. Room was clean and bed comfortable. Staff friendly and helpful. Breakfast was good, We also ate in the restaurant in the evening found the food to be pretty average so a bit of a...More

Thank Carole W
Reviewed 1 week ago via mobile

Let’s start with the positive. Comfy bed. Free to use safe in the room. Young Italian girl on front of desk very helpful. Although under a lot of pressure with complaints due to renovation work. Booked this through Booking.com as cheaper than using Hilton honours....More

Thank johncX1207WS
Response from IwonaR815, on behalf of the staff at DoubleTree by Hilton Hotel London - West EndResponded 4 days ago

Dear johncX1207WS, Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for...More

Reviewed 1 week ago via mobile

I took my daughter to London 2 years ago for the first time to celebrate her 5th birthday. So when she asked to go back to London to celebrate her 7th birthday - given our previous experience I was keen to book here again and...More

Thank BrionyParrott
View more reviews
About
Description
The DoubleTree by Hilton Hotel London - West End (WC1) formerly the Park Inn London Russell Square, is a newly-renovated four-star hotel in Bloomsbury near Russell Square. The hotel is a stone's throw from the More British Museum and walking distance to top attractions such as Covent Garden, the West End and the shops on Oxford Street. The hotel features 237 fresh and modern guest rooms, recently refurbished to a superior four-star standard (including Standard, Deluxe and Premium Deluxe rooms as well as Apartments). Wireless high-speed Internet access is available at the hotel. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Air Conditioning
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Pool
Beachfront
Free Parking
Spa
Breakfast included
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
237
Price range
US$ 178 - US$ 411 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree By Hilton London - West End Hotel London
,
Park Inn Russell Square
,
Bonnington Hotel London
Location
United Kingdom > England > London > Bloomsbury
Hotel class
Contact Information
Hotel Style
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
237
Price range
US$ 178 - US$ 411 (Based on Average Rates for a Standard Room)
Also Known As
Doubletree By Hilton London - West End Hotel London
,
Park Inn Russell Square
,
Bonnington Hotel London
Location
United Kingdom > England > London > Bloomsbury
Photos
Traveller (768)
Room & Suite (311)
Dining (45)
Business Centre & Event Rooms (7)
Nearby
Bloomsbury
Snuggly nestled within Central London is academic and
leafy Bloomsbury, an area that boasts walking distance
access to many of London's most popular attractions.
It is also home to some of Britain's most celebrated
museums, including the must-see British Museum.
Despite an understandable popularity with students,
tourists and day trippers, vast sections of Bloomsbury
retain a quiet, residential feel year round and
...More
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Questions & Answers
Ask a question
carlieivy
4 November 2018|
Answer
Response from laural210389 | Reviewed this property |
My husband contacted the hotel and told them it was my birthday before we arrived. They left chocolates and cakes in our room one eve when returned from a show! Lovely gesture.
0
Votes
Dange2010
15 September 2018|
AnswerShow all 4 answers
Response from Aodhanga | Reviewed this property |
No. There’s no executive lounge. Not sure about breakfast x
0
Votes
yysuzanne
27 June 2018|
AnswerShow all 4 answers
Response from hbyerly | Reviewed this property |
Included (free) for Gold.
0
Votes
Room Tips
"Go to the Holiday Inn"
Daydream14424103033
4 days ago
Read review
"Pay extra for premium room"
gracefairlie
4 weeks ago
Read review
"Two slow lifts I walked the stairs to the 3rd floor...."
DR_GL
1 Oct 2018
Read review
"go elsewhere"
Peter084
29 Sep 2018
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