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The Tower Hotel

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St Katharine's Way, London E1W 1LD England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (4785)
Room & Suite (1956)
Dining (138)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Tower Hotel
Updated 16/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#342 of 1,194 hotels in London
Location
Cleanliness
Service
Value
Travellers' Choice
The Tower Hotel is nestled between the River Thames, St Katharine Docks and alongside the World Heritage Site, the Tower of London, boasting unparalleled views of the iconic Tower Bridge. Our location and excellent choice of transport connections put you at the centre of this vibrant city, making it quick, convenient and most importantly, easy to experience the very best of what London has to offer.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Car hire
Business Centre with Internet Access
Conference facilities
24-hour security
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Special diet menus
Taxi service
Banquet room
Meeting rooms
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Iron
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Marina View
Languages Spoken
English, French, German, Polish
11254Reviews234Q+A100Room tips
Traveller rating
  • 4,740
  • 3,820
  • 1,603
  • 664
  • 430
Time of year
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Popular mentions
Georgia S wrote a review Today
5 contributions
I took my mum to London for a treat and decided to book a nice hotel for us to stay in. when we got to our room it was very cold but we thought once we put the heating on it would warm up. When we got back from our day out, the room was still freezing, so cold that we had to sit with our coats and hats on. We rang reception and they said they would bring us a portable heater because the heating was broke. We waited an hour and no heater had been delivered. I then went down to reception and they said they were working on finding us a heater and it would be delivered soon. We wanted to go out for food but instead we were sat waiting in a freezing room for a heater to be delivered. Another hour and a half later we still didn’t have a heater. It was so cold we decided to sit in the corridor outside our room where it was warmer. after 3 hours of waiting we told reception we were going out for food and we want the situation sorted by the time we’re back. We returned after an hour and there was a tiny Luke warm heater in our room which did absolutely nothing. It was 10pm and our room was still freezing. I went to reception again, and after complaining 4 times and 5 hours since our first complaint we were finally moved rooms. But it ruined our whole night. We wanted to go out for the whole evening but instead we were sat around waiting for a rubbish Heater that did nothing. The way we were treated was awful. The next morning before we checked out, I told reception that I will be making a complaint because I paid a lot of money and our experience was awful. I was told that I would be contacted by someone that day about receiving compensation because the hotel agreed that we shouldn’t have gone through what we went through. I had an email from the hotel receptionist which offered me a free upgraded view if I paid to stay at the hotel again, when I responded and explained I don’t think that is enough to make up for what should have been a special weekend, I was IGNORED. I sent a further email asking for a response and I was IGNORED AGAIN. The service you have given is shocking. And I am so upset that I planned a nice weekend away for my mum and it was ruined. I wouldn’t recommend this hotel to anyone based of the way we were treated and how I was ignored when I made a complaint.
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Date of stay: November 2021Trip type: Travelled with family
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Katie P wrote a review Today
1 contribution
Me and my two friends had a lovely stay at this hotel. We had a family room setup, so a double room (with bathroom) with an adjoining twin room, which was perfect for us. We had amazing view ofTowerBridge. The rooms were a pleasant temperature and we were pleased to be able to open the windows for natural ventilation. Pillows, and beds were all very comfortable and the rooms were super clean. Breakfast was great, only short queues at peak times. Staff were very friendly and helpful. Great location for central London - South Bank,Borough Market, Trafalgar Square, Covent Garden, Shoreditch, Spitalfields, were all within walking distance for us. Overall a lovely stay.
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Date of stay: November 2021
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whittler wrote a review Today
Devon, england32 contributions64 helpful votes
Stayed at The Tower for a 2 night theatre break. Great location for the Tower of London, Tower Bridge etc and easy access to the Tube and Uber River Bus. Good breakfast with friendly staff. Check in process was good despite being very busy, tried to sell an upgrade to a better room. Main let down was the room, very dated and worn furniture (other than the mattress which was very comfy), dated bathroom that hasn't been upgraded since being built. Main issue was the water supply in the bathroom- couldn't have a shower as the water temp fluctuated so much, tried to run a bath and ended with a pond of brown water and a layer of sediment in the bath.
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Review collected in partnership with this hotel
Date of stay: December 2021
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Magali wrote a review Yesterday
London, United Kingdom1 contribution
I booked a surprise stay at The Tower Hotel for our wedding anniversary - first time ever, and would love to do so again. We were taken care of so well from the moment we arrived till we left. The Reception team were attentive, helpful and made you feel so well taken care of and welcomed, we received a surprise treat in the room that was so very thoughtful and a beautiful start to our stay. They helped out with my rushed surprise decorations for hubby, helped us find a cosy place to have our meal in the evening looking out across the river, the room was beautiful and what an amazing view. Up until the very last moments when we had to leave, all staff we spoke to were so caring, friendly and attentive, we felt so well looked after and are forever thankful for such an amazing family and team making a memorable stay for us both. Many many thanks to all.
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Review collected in partnership with this hotel
Date of stay: November 2021
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Location
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Sleep Quality
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stephy9pence wrote a review Yesterday
Grantham, United Kingdom15 contributions1 helpful vote
Stayed here for one night and WILL NOT be coming back. The room was freezing, it took the Hotel an hour and a half to bring up a heater which wouldn't have been able to heat up the bathroom yet alone the main bedroom and bathroom. I asked for an iron, they sent one up which had failed its PAT test. Eventually was allocated a new room which wasn't that much warmer. Breakfast was cold and over cooked. I am very disappointed and fo not recommend this hotel.
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Date of stay: December 2021Trip type: Travelled with family
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PRICE RANGE
US$134 - US$330 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the tower hotel london, the tower london, hotel thistle, london the tower
LOCATION
United KingdomEnglandLondon
NUMBER OF ROOMS
801
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Frequently Asked Questions about The Tower Hotel
Which popular attractions are close to The Tower Hotel?
Nearby attractions include Tower Bridge (0.2 km), Tower of London (0.3 km), and Ceremony of the Keys (0.4 km).
What are some of the property amenities at The Tower Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at The Tower Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Tower Hotel?
Yes, paid private parking on-site, paid private parking nearby, and paid public parking nearby are available to guests.
What are some restaurants close to The Tower Hotel?
Conveniently located restaurants include Tom Simmons - Tower Bridge, Emilia's Crafted Pasta (St. Katharine Docks), and The Anchor Tap.
Are there opportunities to exercise at The Tower Hotel?
Yes, guests have access to a fitness centre during their stay.
Are any cleaning services offered at The Tower Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does The Tower Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Tower Hotel?
The staff speaks multiple languages, including English, French, German, and Polish.
Are there any historical sites close to The Tower Hotel?
Many travellers enjoy visiting Churchill War Rooms (3.9 km), Tower of London (0.3 km), and Houses of Parliament (3.7 km).
Does The Tower Hotel have any great views?
Yes, guests often enjoy the harbour view available here.