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Hilton London Metropole

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Room & Suite (541)
Dining (97)
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Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,297)
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Traveller rating
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2,841 - 2,845 of 4,353 reviews
Reviewed 24 May 2015 via mobile

Stayed here for one night. Was surprised by how tired the rooms were. Room was hot and the air conditioner was more like a fan blowing warm air. The shower leaked at the side. Check in staff were pleasant and the hotel is an easy...More

1  Thank Mark J
Response from LONME, Manager at Hilton London MetropoleResponded 27 May 2015

Dear Guest, Thank you for taking the time out to write a review following your recent stay at our hotel. Whilst I am glad to know that you had a warm welcome from the team at check-in and found our location extremely convenient to your...More

Reviewed 23 May 2015 via mobile

Check in is slow. A lot of hotel rooms I guess are smoking that's why most of the corridors smell really bad. Cleaning is not good. House keeping is slow. In room amenities are that of a 3 star. Room is just ok, looks like...More

Thank AhmedJamal
Response from LONME, Manager at Hilton London MetropoleResponded 26 May 2015

Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. Whilst I am pleased to know that we met your needs; I am extremely disappointed to read that we were not able to exceed your expectations....More

Reviewed 23 May 2015

I stayed at the Hilton Metropole in March on business and didn't get to check in until 10.30pm and I was first given a room in the East Wing on the second floor, room 227. When I looked out of the bedroom window I could...More

Thank madeinCoventry
Response from LONME, Manager at Hilton London MetropoleResponded 26 May 2015

Dear Guest, Thank you for taking the time out to share your review with us. I am extremely disappointed to understand that you were not satisfied with your time here. We strive to make each and every guest feel comfortable during their stay with us...More

Reviewed 22 May 2015

Your basic Hilton, nothing great, nothing bad. Near Paddington Station. Edgeware Tube station across the street. Fitness center odd that you need to walk through the locker room and pool area to get to fitness centerMore

Thank Mugsy001
Response from LONME, Manager at Hilton London MetropoleResponded 26 May 2015

Dear Guest, Thank you for taking the time out to write a review of your recent stay with us. I am extremely sorry to read that although we met your overall needs, we were not able to ‘wow’ you. I sincerely hope to have an...More

Reviewed 22 May 2015

We spent part of our honeymoon here using points. Upon checking in, we were upgraded to a double queen room...not ideal, so I requested a king. The manager granted us another upgrade to a junior suite, and access to the executive lounge! It was great...More

Thank aharvey123
Response from LONME, Manager at Hilton London MetropoleResponded 26 May 2015

Dear Guest, Thank you for choosing to stay with us on this special occasion. Congratulations! I am extremely pleased to read all of the positive comments from your recent stay with us such as your warm welcome at check-in, our convenient location and the Whisky...More

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Best Value Properties in London, United Kingdom
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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 184 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#377 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 184 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#377 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1262)
Room & Suite (541)
Dining (97)
Pool & Beach (4)
Business Centre & Event Rooms (23)
Family and Play Areas (2)
Questions & Answers
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PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Metamoron27
4 February 2018|
AnswerShow all 5 answers
Response from robertalansmith | Reviewed this property |
Yes...two seconds from the Hotel...., beside “Superdrug”... You will see the armed Bus Stop...
0
Votes
majorcandme
8 December 2017|
AnswerShow all 4 answers
Response from CityCruncher | Reviewed this property |
West wing is best
0
Votes
Room Tips
"The west wing has bigger rooms and the higher you go, the better view at night of the city lights!"
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"ask for a room with a view"
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"I had a king-size double room as the twin was having maintenance, the twins were nice too, room sizes did..."
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"Any room with good city view would be good"
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