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Hilton London Metropole

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Traveller (1283)
Room & Suite (568)
Dining (112)
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Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Hilton London Metropole
Special Offer:Advance Purchase
Offers from Hilton London Metropole
Special Offer:Advance Purchase
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,365)
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Traveller rating
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2,661 - 2,665 of 4,404 reviews
Reviewed 24 July 2015 via mobile

We have really enjoyed our stay and were especially impressed with our waiter in the bar spiros he not only looked after us very well but he made my friends birthday very special by giving her a birthday serenade we were really surprised that he...More

Thank Helen w
Response from LONME, Manager at Hilton London MetropoleResponded 25 July 2015

Dear Guest, Thank you for choosing to celebrate this special occasion and sharing your 5-star experience with us. Our team members strive to wow each and every guest so I am extremely delighted to read your review. I will be sure to pass your commendation...More

Reviewed 24 July 2015

Love this hotels location...right on Edgeware road so always have good food on the doorstep We came for business. Room was clean but bit dark and lighting didn't add too much either. Shower pressure could have been better but then we only came to use...More

Thank piggymagoo
Response from LONME, Manager at Hilton London MetropoleResponded 25 July 2015

Dear valued Guest, Thank you for taking the time out to write a review of your recent stay with us. Our guests find our central location extremely convenient for their needs particularly with our close proximity to extensive transportation links and I'm pleased to know...More

Reviewed 23 July 2015

This hotel does not have tons of personality, but it does have everything you need. It is a very large hotel about a 5 minute walk from Paddington station. It's an interesting part of London that seem to have lots of middle eastern influences. The...More

Thank ThatchersBiscuit
Response from LONME, Manager at Hilton London MetropoleResponded 24 July 2015

Dear Guest, Thank you for taking the time out to share your positive feedback with us. We strive to ensure that each and every guest receives a high standard of service so I am extremely pleased to read your review and to know that we...More

Reviewed 22 July 2015

The hotel is too big, so personal attention is missing. For the price paid, I did not get value of money frankly. Did not find the staff very enthusiastic for the guests, may be because of too much work. The bell service was poor. It...More

Review collected in partnership with Hilton Hotels & Resorts
Thank sandeepj947
Response from LONME, Manager at Hilton London MetropoleResponded 23 July 2015

Dear Guest, Thank you for taking the time out to share your review directly with the hotel. Our team members strive to ensure that each and every guest feels ‘warm and welcome’ so I am extremely disappointed to know that we did not exceed your...More

Reviewed 22 July 2015

On our return trip from Canada to Singapore, we decided to stay three nights in London to break up the trip. We chose the Hilton Metropole because of it's proximity to the Heathrow Express at Paddington Station (10 minutes walk) and the good reviews it...More

1  Thank jchin1968
Response from LONME, Manager at Hilton London MetropoleResponded 23 July 2015

Dear Guest, Thank you for taking the time out to share your wonderful review with us. I am extremely delighted to know that your family enjoyed their trip to London. I am even more pleased to read that Hilton London Metropole contributed to your memorable...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 207 - US$ 399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#380 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 207 - US$ 399 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#380 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1283)
Room & Suite (568)
Dining (112)
Pool & Beach (4)
Business Centre & Event Rooms (20)
Family and Play Areas (2)
Questions & Answers
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Kelly M
3 May 2018|
Answer
Response from Viola N | Reviewed this property |
Swimming cap isn't required.
0
Votes
Google Translation
PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Room Tips
"If it's not a renovated room on offer, turn around and walk away!"
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"Rooms on the high floors in the tower."
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"Think seriously about your hotel choices."
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"We stayed in the west wing"
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