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Hilton London Metropole

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Traveller (1298)
Room & Suite (568)
Dining (112)
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Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(262 reviews)
“edgware road”(247 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton London Metropole
Special Offer: Advance Purchase
Offers from Hilton London Metropole
Special Offer: Advance Purchase
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Rooms
11 Jun12 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,377)
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Traveller rating
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2,591 - 2,595 of 4,412 reviews
Reviewed 18 August 2015

We checked in on 27 July after travelling from Australia via Vietnam. We found our allocated room had one double bed, though we had requested twin beds. As my husband left me with the luggage to check with reception I heard the sound of masonry...More

2  Thank Leonie R
Response from LONME, Manager at Hilton London MetropoleResponded 19 August 2015

Dear Guest, Thank you for taking the time out to share your recent experience with us. It is our aim that each and every guest receives a high standard of service so I am extremely disappointed to know that we did not exceed your overall...More

Reviewed 17 August 2015

I tend to not have very high expectations of standard Hilton hotels but this one is quite poor even on an average standard. The facilities are dirty, the rooms are filthy and the service is terrible. In addition to this the location is average, it's...More

1  Thank Elisabeth P
Response from LONME, Manager at Hilton London MetropoleResponded 18 August 2015

Dear Guest, Thank you for taking the time out to share your recent experience with us. We strive to ensure that each and every guest enjoys a high standard of service so I am extremely disappointed to understand that we did not meet your needs....More

Reviewed 17 August 2015

Absolutely love the location of this hotel! Just outside the Edgware Road station on the Circle line. Plenty buses from the hotel to just about anywhere. You can walk it up to Paddington station on one side, which is home to many eateries. On the...More

1  Thank JShanbhag
Response from LONME, Manager at Hilton London MetropoleResponded 18 August 2015

Dear Guest, Thank you for taking the time out to share your recent experience with us. I am extremely pleased to read your review and to know that we were able to exceed your overall expectations. Our guests find our central location convenient to their...More

Reviewed 16 August 2015 via mobile

Stayed here with a friend for whilst we spent the weekend explorong London. The hotel was very nice inside with a whiskey bar and shops! The hotel was undergoing renovation when we stayed. The renovated areas looked great and the other areas looked a little...More

Thank Squeezie89
Response from LONME, Manager at Hilton London MetropoleResponded 17 August 2015

Dear Guest, Thank you for taking the time out to write a review of your stay with us. I am extremely pleased to read of your experience at Hilton London Metropole and to know that we met your overall needs particularly with regards to our...More

Reviewed 16 August 2015

We needed somewhere to stay close to the Lords cricket ground, so this hotel's proximity to the ground suited us. It was also an easy walk from the Heathrow Exoress, which deposited me at Oaddington station. There is not much to say about the room,...More

Thank Don C
Response from LONME, Manager at Hilton London MetropoleResponded 17 August 2015

Dear Guest, Thank you for taking the time out to share a review following your stay with us. Our guests find our central location convenient for their needs and I am extremely pleased to know that this was the same for you too – particularly...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 198 - US$ 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#380 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 198 - US$ 388 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#380 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1298)
Room & Suite (568)
Dining (112)
Pool & Beach (4)
Business Centre & Event Rooms (20)
Family and Play Areas (2)
Questions & Answers
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tirajat
20 May 2018|
Answer
Response from BillT41 |
When I booked I received an option to have a series of upgrades. One of them was an early check in , 45 gbp ,for check in from 8 am. I did that this morning and it was fine. Not guaranteed, but cheaper than paying for the... More
0
Votes
Kelly M
3 May 2018|
Answer
Response from Viola N | Reviewed this property |
Swimming cap isn't required.
0
Votes
Google Translation
PDKJ
11 February 2018|
AnswerShow all 3 answers
Response from Kiran V | Reviewed this property |
There is a pool, steam room & sauna but no jacuzzi or hot tub. As they let in others not staying in Hotel, it can get busy but it was the constant damp smell in the pool area that we could not handle too long.
2
Votes
Room Tips
"high floors, west wing"
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"If it's not a renovated room on offer, turn around and walk away!"
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"Rooms on the high floors in the tower."
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"Think seriously about your hotel choices."
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