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Hilton London Metropole

5,108 reviews
#596 of 1,077 Hotels in London
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Traveller (1127)
Room & Suite (407)
Dining (96)
Overview
  • Excellent20%
  • Very good34%
  • Average24%
  • Poor13%
  • Terrible9%
Travellers talk about
“west wing”(253 reviews)
“edgware road”(235 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Offers from Hilton London Metropole
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,108)Write a Review
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All reviewswest wingedgware roadthe executive loungehuge hotelpaddington stationbusy hotelheathrow expressmarble archfamily roomhyde parklondon eyefiamma
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2,521 - 2,525 of 4,199 reviews
Reviewed 9 July 2015

Marks & Spencer in front, the sub behind, all sortes of shops arouns. Paddington station three blocks around. The concierge, Mr. Matarazzo is great! Very good breakfast. Very big hotel. Very big rooms.More

2  Thank flowerpowerMexico
Response from LONME, Manager at Hilton London MetropoleResponded 10 July 2015

Dear Guest, Thank you for taking the time out to share your wonderful review with us. It is our aim that each and every guest has a positively memorable stay and I am thrilled to read that we were able to exceed your overall expectations....More

Reviewed 9 July 2015 via mobile

Stayed here recently with my children and had also previously stayed. This is a big hotel and it can seem pretty busy with some long walks from reception to the rooms. Plus points were the staff and the executive lounge which is well set up....More

Thank Dougie G
Response from LONME, Manager at Hilton London MetropoleResponded 10 July 2015

Dear Guest, Thank you for choosing us as your London hotel and taking the time out to share your review. Whilst I am pleased to know that we were able to meet your needs particularly with regards to our team members and Executive Lounge; I...More

Reviewed 8 July 2015

We stayed one night whilst visiting London. On arrival the hotel was very busy, a few hiccups at check in but soon sorted, the receptionist was very friendly. Unfortunately we were given one of the unrefurbished rooms, they are very dated and definitely in need...More

Thank Tracy A
Response from LONME, Manager at Hilton London MetropoleResponded 9 July 2015

Dear Guest, Thank you for taking the time out to share your review with us. Whilst I am extremely pleased to know that we were able to meet your needs; I would love to have the opportunity to exceed them further. Our top floor restaurant...More

Reviewed 8 July 2015 via mobile

Stayed here for five days in June. We hadde a great time! Huge and quiet familyroom at 12 th floor. The breakfast was really great, special thanks to Francesca for taking really good care of us! The location is great in central London.We hope to...More

1  Thank Berit Kristin B
Response from LONME, Manager at Hilton London MetropoleResponded 9 July 2015

Dear Guest, Thank you for taking the time out to share your wonderful review with us. I am delighted to read that your spacious room, breakfast buffet at Fiamma and central location all contributed to your memorable stay. Our team members aim to provide a...More

Reviewed 8 July 2015 via mobile

I'm Hilton frequent member, so have stayed at many. Good location and typical small old room found in London is worth rate. But WiFi and TV service are a joke in the Tower. WiFi logs you off every 5 min, and so slow pages time...More

Thank T909
Response from LONME, Manager at Hilton London MetropoleResponded 9 July 2015

Dear valued Guest, Thank you for taking the time out to write a review of your recent stay with us. Our team members strive to provide a high standard of service for each and every guest and I am extremely disappointed to know that we...More

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1503504505506507840
About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 145 - US$ 339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#348 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 145 - US$ 339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#38 Green Hotel in London
#348 Luxury Hotel in London
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1127)
Room & Suite (407)
Dining (96)
Pool & Beach (4)
Hotel & Grounds (750)
Bathroom (84)
Business Centre & Event Rooms (8)
Family and Play Areas (2)
Questions & Answers
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majorcandme
8 December 2017|
AnswerShow all 3 answers
Response from Kath C | Reviewed this property |
They might have decent views, some directions look mostly at the next building, but even if that is the case you can look off to the side to see things (we could watch Guy Fawkes fire works). T
0
Votes
Jing'er C
18 October 2017|
AnswerShow all 4 answers
Response from jojobingo | Reviewed this property |
Yes
1
Vote
Saima A
6 October 2017|
Answer
Response from Cheryl M | Reviewed this property |
Yes, our room does!
1
Vote
Room Tips
"West wing higher floors (over 15)"
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"Do not go there"
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"If you can ask for a room in the tower...."
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"Go to the Tower"
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